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Tagged with 'culture development'

Is Your Leadership, Innovation, and Culture Gap Choking Your Growth?

In its Human Capital Trends dashboard, Deloitte surveyed over 2,500 leaders in more than 90 countries who are concerned with talent management. The survey respondents see talent as a major challenge to growth. A few key findings were: “Softer areas such as culture, engagement, leadership and development have become urgent priorities. Leadership and learning have […]

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Executive Team Building and Culture Development Webinar – March 9

We’ve recorded a webinar on Executive Team Building and Culture Development  that you can access in our archive now. Here’s what we cover: Strategic Organization/Culture Development: Building a common understanding/framework for leading change Leadership is an action, not a position: Developing a culture with leaders at all levels Balancing “hard” management systems/processes with “soft” leadership/people […]

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Strengthen Leadership Skills by Awakening the Force

During these rapidly changing times leadership skills are critical. Yet many studies show a profound dissatisfaction with leadership effectiveness across most organizations. And a vast majority of executives feel their leadership skill development efforts aren’t effective. A major part of the problem is that we’re “seduced by the dark side” of fixing weaknesses or closing […]

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Webinar on Key Elements of Leadership, Coaching, and Culture Development

Condensing four decades of lessons learned into a 45 minute webcast is proving to be an invigorating challenge. A few months ago I stepped back for a long and broad look at hundreds of keynotes, workshops, and retreats we’ve delivered across a full range of industries and organizations in many countries. This led to a […]

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Reflecting, Renewing, and Refocusing Through Evolutionary Change

One reason organizational change efforts have failure rates as high as 70% is because too many newly appointed leaders take over a team or organization with overpowering messages of revolutionary change. Often the new leader implies that everything the team or organization did before they arrived on his or her white horse to save this […]

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12 Point Leadership, Coaching, and Culture Development Checklist

Why does study after study continue to show that 70% of leadership, culture, change, and other improvement efforts fail? There are many factors contributing to this persistently low success rate. The biggest element is leadership and organization culture. These two intertwined factors continually show up as the critical X factors. “Soft” leadership and culture boosts […]

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Most Brand Management is Misguided and Makes Things Worse

Many organizations are making major investments in external branding. But often less attention or investment is made in improving the organization’s internal effectiveness. If frontline staff isn’t living the brand, customers’ raised expectations are dashed and their anger and cynicism grows. One of the biggest reasons frontline staff can’t live the brand is because operational, […]

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Looking Forward to Facilitating Another “Extraordinary Leader” Public Workshop

As organizations thin their ranks to run leaner, the need for building highly effective leaders becomes a strategic imperative. Stronger leaders create stronger organizations. This creates even stronger leaders across the organization in an upward spiraling circle toward peak performance. As discussed in our recent webinar on “How Wilfrid Laurier University is Strengthening Leadership Skills […]

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City Tours of Leadership and Culture Development

Heather and I love to travel. A great perk of my work is that I am invited to speak or lead workshops and retreats in some beautiful places around the world. Heather carefully selects which ones she joins me for. Northern Canada in winter rarely makes the cut! When we travel to a new city, […]

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Webinar on Strengthening Leadership Skills and Culture Now Available

Last week Melanie Will, Manager of Learning and Organization Development, Wilfrid Laurier University and I delivered a one hour webinar on Strengthening Leadership and Culture. Melanie provided a case study using many examples and research data from their organization’s use of The Extraordinary Leader Development System for over 160 leaders throughout the university. We covered […]

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Key Notes from My Keynotes

As the name implies, an effective keynote presentation condenses key ideas from broad topics to its core essence. Memorable keynote presentations that connect and “stick” with audiences spice these points with humor. This “edutaining” combination is powerful. It’s often one of the big differences between dry presenters strangling their audiences through “death by PowerPoint” and […]

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Leadership and Culture Development are Shifting in Our Fast Changing World

An administrative assistant with no experience booking professional speakers was asked by her manager to call me about my availability and fee to deliver an opening keynote for their upcoming staff conference. When I gave her my fee, she replied, “For one hour….Wow! What a job! And you don’t even have to have sex!” I […]

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Striving to be Handier with Words than with a Hammer

Some people like to build things with their hands. As my wife, Heather, can attest, I didn’t inherit the handyman gene. My farmer father and my cabinetmaker brother kept that gene to themselves. My passion is building with words. My grandmother was a published poet so it’s likely her set of genes that made me […]

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4 Vital Competencies That Differentiate Top HR Leaders from the Rest

We started working with Troy, an HR leader with a consumer goods manufacturer, last spring. He reached out for help with culture and organization development because communication breakdowns had created extreme silo behavior causing engagement and productivity levels to drop. Working with Troy we found the common ground among the competing departments and he adroitly […]

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Six Lessons in Culture Development from Zappos

Recently I delivered a keynote presentation on culture and leadership development at a senior leader’s conference. Robert Richman also spoke at the event sharing his insights and experiences as co-creator of Zappos Insights, a program for educating companies on the powerful culture of Zappos that catapulted the American online shoe retailer from a startup in […]

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Ten Critical Questions to Assess HR’s Effectiveness

Over the years we’ve worked with many Human Resource executives. We’ve also facilitated a few hundred offsite executive retreats as part of Culture and Organization Development. Step #2 in that process, setting up and following through on the executive retreat, is where we see the starkest differences in HR leaders. The biggest differences often show […]

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Five Critical Steps in Developing a Peak Performance Culture

Southwest Airlines has not only been the most financially successful airline in history it has also produced the #1 return to investors of all S&P 500 publicly traded companies for a 30 year period. Herb Kelleher, co-founder, Chairman Emeritus, and former CEO declares, “it’s the intangibles that are the hardest things for competitors to imitate. […]

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Is Your Culture Boosting or Blocking Performance?

Wells Fargo is now America’s largest bank by market capitalization. One of Zenger Folkman’s early and largest Clients, the company has been working extensively on leadership and culture development for the past decade. CEO John Stumpf observed, “We always say we could leave our strategic plan on an airplane, somebody could pick it up, and […]

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IBM Study Shows Why Only 20% of Change Efforts Are Highly Successful

Recently I’ve been reviewing our lessons learned on organization and culture development. This is in preparation for our June 17 webinar on Leading a Peak Performance Culture. “Making Change Work … while the Work Keeps Changing” is a new research report from IBM summarizing interviews and online surveys they conducted of over 1,400 leaders responsible […]

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Season’s Readings and Holiday Viewing

I am publishing just one blog post this week as I enjoy holiday relaxation with family and friends. So I’ve packed this blog post with enough resources to last the week! Here is a recap of our most popular resources over the past year. I hope you’ll have a little extra time over the holidays […]

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