Fortune magazine has just published this year’s list of “100 Best Companies to Work For.” Since 1998 the research and consulting firm, Great Place to Work, has been conducting the most extensive employee survey in corporate America. Drawing feedback from more than 232,000 employees at companies with more than 1,000 employees, measurements are ranked and […]
Read post »When our kids were young I was often reminded of the old adage “children act like their parents — despite all attempts to teach them good manners.” When one of our kids did something I wasn’t especially pleased with, I found myself asking “where did you learn that?” When I stood back and I reflect on […]
Read post »A sign in a diner read, “Customers who feel our servers are rude should see the manager.” How true. Servers often reflect the level of service they are getting from their leaders. Rude or insensitive managers create that culture. As a customer, I’d rather not find out just how rude the manager is! Many organizations […]
Read post »A department, division, or organization’s culture ripples out from its leadership team. A team that wants to change “them” needs to start with a deep look in the mirror to change “us.” Organizational behavior reflects leadership team behavior. This is much like an old parenting adage, “children are natural mimics; they act like their parents […]
Read post »Check all that apply: Speed Traps and Tyranny of the Urgent – flooded by e-mails, endless meetings, and crisis management our team is often reactive and loses sight of the big picture. Partial and Piecemeal Programs – leadership development, succession planning, customer service, lean, safety, talent/performance management, IT systems, executive coaching, are separate programs not well linked […]
Read post »Last month I delivered a 45 minute webinar on Essential Elements of Leadership, Coaching, and Culture Development (click the link to review the archived session). This was followed by 15 minutes of audience Q & A. Here a few more good questions I wasn’t able to get to in our brief time together: Q: Is […]
Read post »Recently I was talking with two executives about our approach for an upcoming leadership team retreat. We discussed their retreat objectives, possible agenda items, pre-assessment options, and who would participate. They’d recently brought together four departments into one service organization. They talked about rebuilding their organization structure and how to “fit the puzzle pieces together.” […]
Read post »About 10 years ago we customized a series of leadership training workshops for a large company. Over the next few years nearly 1,000 supervisors and managers went through the two-day workshops. Ratings were high and participants reported numerous positive outcomes and benefits from attending. However, senior executives didn’t participate and we weren’t able to get […]
Read post »Deloitte’s Human Capital Trends 2016 identified the top ten organizational issues through surveys and interviews with more than 7,000 business and HR leaders from 130 countries. Other than using the dehumanizing phrase “human capital” (treating people as breathing assets with skin, things, or “head count“), this report provides strong research on what’s needed to build […]
Read post »Where’s summer gone already? July and August seem to move at a much higher speed than the rest of the year. I hope you’ve had some downtime to rest and recharge before heading into a busy fall. As I wrote in “Does Your Leadership Team Need Strategic Focus?“, fall is a popular time for leadership […]
Read post »Is your organization using a “spray and pray” approach to training and development? What kind of return are you getting on your investment? Michael Beer is Cahners-Rabb Professor of Business Administration, Emeritus at Harvard Business School. He and his colleagues are working on a paper focused on “The Great Training Robbery.” They’re finding that some […]
Read post »Summer is a great time for some much needed R & R. In our hectic 24/7, crazy busy world it’s even more vital we carve out time for recharging and rejuvenating. Leadership teams also need time away from daily operations and everyday distractions to work together in planning and strategy, reflection and renewal, team building, […]
Read post »As outlined in my last blog, step two of “8 Vital Steps for Executive Teamwork and Organization Development” is visioning your ideal culture (or team). For years I’ve used variations of this critical step for team building, culture development, conflict resolution, strategic planning, etc., at Leadership Team Retreats. Many leaders confuse goal setting and visioning. […]
Read post »A few months ago I delivered a webinar on Essential Building Blocks for Leadership, Coaching, and Culture Development (click on the title if you want to view it now). The 45 minute webinar (plus 15 minutes of Q & A) was divided into three main sections: Foundational and time tested frameworks used for years in […]
Read post »I’ve used this slide for some time to show a big reason for the 50 – 70% failure rate of organization change and improvement efforts. It shows that many of these common change and improvement initiatives are disconnected and don’t fit together to create a cohesive picture. “Fad surfing in the C Suite” wastes scarce […]
Read post »In my recent webinar Executive Team Building and Culture Development I outlined the common failure factors that contribute to the high rate (up to 70%) of failed organizational change efforts. Since a department, division, business unit, or entire organization’s culture ripples out from the leadership team leading it, how the team functions is a vital […]
Read post »Would you like to: Leverage team and organizational strengths for peak performance Integrate major change efforts and development initiatives Build a foundation for significant and sustained culture change Re-energize and refocus the executive team Build cascading change coalitions and robust implementation infrastructure Last week I delivered a 60 minute webinar on Executive Team Building and […]
Read post »This July will be the fifth Zenger Folkman annual leadership summit I’ve attended. These are powerfully condensed learning opportunities providing unique opportunities to: Gain deep insights and experiences from top global leaders in talent development Learn about the latest research on leadership, coaching, and culture development Participate, evaluate, or become certified in multiple award winning […]
Read post »There are many reasons leadership teams allow their priorities to be badly distorted. Things that matter most — team dynamics, key strategic priorities, and organization change and development efforts — are often crowded out by things that matter least — the crisis du jour or technical problems better solved by those closest to the action. […]
Read post »Most managers proclaim an open door policy. “You can always come and see me about any problems or issues” they say. Or they’ll leave team meetings they’ve chaired believing there aren’t any issues or objections to plans they’ve set since no one spoke up. Before running a Moose-on-the-Table workshop for a management team, I had […]
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