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In the topic 'Serving, Influencing & Leading Upward'


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Upward Leadership: 7 Tactics to Influence Your Boss

One of the most read articles on our web site is “Bad Boss: Learn How to Manage Your Manager“. Upward leadership is a crucial and often underdeveloped skill. Many people give far too much power and control to their boss. If they’ve won the “boss lottery” and report to a great leader, work life is […]

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Stop Whining and Start Leading

Less effective managers aspire to lead but end up demoralizing their own teams and frustrating themselves by choosing to be disempowered by their bosses. They unwittingly fall for the cult of heroic management — the notion that leadership comes down from on high.

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Personal Feedback Pathways and Pitfalls

Only through knowing where we are can we change where we are going. Discover the Personal Feedback approaches that can help you to avoid the pitfalls and pave your pathway to success.

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Navigating Change and Adversity

'Embrace change' is a useless platitude. We often don't choose the difficulties or negative changes that spring upon us. But we always choose how we respond with these 'how-to' steps for staying above the line.

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Measuring Organizational and Team Energy Levels

Take the courageous approach to leadership by building team commitment and ownership. Our "Energy Index" Assessment is a great place to start.

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Many Managers Disempower Themselves

Many managers unwittingly believe that leadership only comes down from the top. They give away their power by believing that they don't have any.

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Management Teams Often Handicap Themselves

Strong management teams change and improve their organizations despite obstacles, handicaps and problems. It's called leadership.

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Leaders Go First

Team members act like their leader – despite all attempts to train them otherwise. Changing them won't succeed unless it is preceded by the leader changing his or her behaviour.

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The Leader’s Digest: Timeless Principles for Team and Organization Success

The Leader’s Digest: Timeless Principles for Team and Organization Success

If you’re looking for a book that illuminates the topic of leadership in a useful, readable, and lively way, this is it. - Warren Bennis

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Just Go and Do It

Don't wait – initiate! Leaders don't wait for something to happen or someone to tell them what to do.

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Innovation Needs a Culture of Trust and Openness

If we want more experimentation and learning on our teams or organizations, we must establish an atmosphere that builds self-confidence and trust.

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Being a Strong Leader Despite a Bad Boss

Strong leaders don't allow themselves to be victims of a bad boss. We may not be able to choose our boss, but we can choose how to respond to him or her.

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Bad Boss: Learn How to Manage Your Manager

Lost the leader lottery? Strategies for dealing with an ineffectual superior

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Assessing Our Ability to Influence Others

Improving my Influence Index, changing my choices, and getting to work on changing me to help change them.

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A Customer Culture is Built on a Service Ethic

Technomanagers are leaders who focus first on technology and management systems, before focusing on their customers and internal/external partners. They must discover the key "servant leadership" principle — success comes through serving others.

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The Leader’s Digest: Practical Application Planner

The Leader’s Digest: Practical Application Planner

Inspiring and jam-packed with practical application ideas, The Leader’s Digest: Practical Application Planner is a cost-effective way to enrich leadership development initiatives with a medley of “edutaining” summaries for leaders on the go.

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Halloween Tips for Dealing with a Scary Boss

Ghosts, goblins, and zombies are scary. But working for a bully boss can be terrifying — like living with a creature from the black lagoon. If we allow ourselves to be a victim of a horrible boss we could even end up in an early grave. Most bad bosses aren’t evil. They’re often good people […]

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Lead Your Boss to Build Support for Your Development

A highly productive component of The Extraordinary Leader development approach is the Importance Ratings section of the feedback report. This is where each set of raters — including the participant being assessed — are asked to identify the four most important competencies (of the 16 Differentiating Competencies) for their role. What’s especially useful is comparing […]

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This Just In…Kissing up to Your Boss Doesn’t Work

Last month Zenger Folkman issued a press release in honor of National Boss Day. Not realizing there was such a day (does that say something about me as a boss?), I looked it up. I learned that it’s celebrated on October 16 in the United States and Canada as “a day for employees to thank […]

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Are You a Servant Leader? Whom Do You Serve?

Recent Client work with culture change, service/quality improvement, safety, and leadership development has led to discussions of values, intentions, and drivers of behavior change. Do you see people as “human assets” to be “motivated” toward your goals? Do you strive for a win/win alignment of helping people get what they want from work while the […]

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