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In the topic 'Fostering Openness & Transparency'


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Communication Breakdowns: Open Door and Closed Mind

Most managers proclaim an open door policy. “You can always come and see me about any problems or issues” they say. Or they’ll leave team meetings they’ve chaired believing there aren’t any issues or objections to plans they’ve set since no one spoke up. Before running a Moose-on-the-Table workshop for a management team, I had […]

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Feedback is Critical to Leadership and Organization Effectiveness

We are working with a large industrial company having big problems with a multi-billion dollar project that will make or break the company’s future. To understand the roots of this potential disaster we interviewed and surveyed key project leaders, managers, and executives. This was followed by offsite retreats with key leaders that included “moose hunting” […]

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Working on the team versus working in the team

Taking time to step back and work on the team and the organization instead of being overwhelmed by working within the team.

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Working ON the team versus working in the team

Taking time to step back and work on the team and the organization instead of being overwhelmed by working within the team.

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The Moose-on-the-Table

The moose represents an issue that everyone knows is a problem but isn't being addressed. People are trying to carry on as if things are normal.

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Strong Leaders are the Real Deal

Strong leaders maintain a close connection between what they say and what they do. They don't try to make others into something that they are not themselves.

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Leaders Take Responsibility for Their Choices

It's natural to strike out at someone or something that seems to be causing us problems. Instead of tackling the problem, poorly led teams devote their energies to allocating blame and avoiding responsibility.

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Leaders Inspire by Example

Team members act like their leader – despite all attempts to train them otherwise. Changing them won't succeed unless it is preceded by the leader changing his or her behaviour.

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The Leader’s Digest: Timeless Principles for Team and Organization Success

The Leader’s Digest: Timeless Principles for Team and Organization Success

If you’re looking for a book that illuminates the topic of leadership in a useful, readable, and lively way, this is it. - Warren Bennis

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Honesty and Integrity Build a Foundation of Trust

Honesty and integrity are key ingredients in developing trust. Trust is a key element in establishing credibility. Our credibility is at the center of our ability to influence others and provide strong leadership. Examples of characteristics that are the hallmark of strong leaders — sincere, truthful, trustworthy, reliable, principled, and genuine.

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Feedback is an Essential Element of Learning and Improvement

As managers, our frequency, sensitivity, and action (or lack of it) on personal performance feedback sets the pace and tone for the rest of our team and organization.

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Culture Change Starts with the Management Team

When change fails, it can almost always be traced to dysfunctional leadership.

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Bridging We-They Gaps

Leaders recognize that few frontline people are going to be assertive enough to break through the invisible management barriers to come into their office and raise an issue.

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Bridging the Rhetoric-Reality Values Gap

Show, do not just tell what the organization stands for. Senior management must work as a team to lower the teamwork snicker factor when declaring teamwork to be a core value

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Bridging the Council-Staff Gap

Building a strong partnership between staff and council is essential to effective municipal management. In many instances this lack of harmonization is caused by lack of agreement on the defined roles for both staff and council members.

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Authentic Communication: Dealing with Moose-on-the-Table

The moose represents an issue that everyone knows is a problem but isn't being addressed. People are trying to carry on as if things are normal. By failing to declare the issue, they further empower it.

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The Leader’s Digest: Practical Application Planner

The Leader’s Digest: Practical Application Planner

Inspiring and jam-packed with practical application ideas, The Leader’s Digest: Practical Application Planner is a cost-effective way to enrich leadership development initiatives with a medley of “edutaining” summaries for leaders on the go.

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Feedback’s Huge Impact on Perceived Honesty and Integrity

Last week’s two blogs reviewing and excerpting Joe Folkman’s book The Power of Feedback drew very positive reader responses. One wrote, “‘I’d like to give you a little feedback’ really does send a shiver up my spine! Eeek! I am going to read this book because I need to change my mindset.” The reader went […]

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Do You Need a Few Courageous Conversations?

May you enjoy a Moose-free Holiday Season! Moose-on-the-table is a concept I’ve written about extensively such as in my “edutaining” fictional book by that title. Around the world I’ve facilitated management teams having courageous conversations about elephants in the room, and kangaroos or camels on the table. The original concept comes from families with significant […]

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Silence Kills: Are You Fostering Cowardly Communication?

I just came across a Corporate Executive Board (CEB) study showing the incredible penalties and pay-offs of good and bad communication practices. A survey of 300,000 employees shows that open and honest communication pays huge dividends to companies with transparent cultures. A CEB poll found that nearly half of executive teams don’t get critical information […]

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