Close

Found 23 results for 'All'

In the topic 'Measurement and Feedback'


Click to view:
AllBlogArticlesWhitepapersCase StudiesVideosWebinarsBooks/CDs

What Accounts for the Accountability Mess?

  Accountability is highly subjective. Its meaning depends on whether we’re at the giving or receiving end. Many of us have been lashed with the accountability whip wielded by a blundering manager playing “gotcha games.” Often, accountability is a search for who to punish. The Blame Game and finger-pointing turns problem-solving and performance issues into […]

Read post »

The High Cost of Failing to Deal with Toxic Employees

Cornerstone OnDemand analyzed their dataset of 63,000 employees spanning 250,000 observations and concluded: Good employees are 54 percent more likely to quit when they work with a toxic employee, if the proportion of toxic employees on their team grows by as little as one on a team of 20. As toxic employees make their co-workers […]

Read post »

Components of a Best-of-Class 360 Assessment

Most 360 feedback assessments search for skill gaps, weaknesses, and training/development needs. We’re running into executives who’ve refused to participate in 360 feedback assessments because they’ve found them negative and often feel beat up by the process — even when they have the counsel of a well-trained coach or psychologist. Some CEOs have banned the […]

Read post »

9 Problems with 360 Multi-Rater Assessments

Feedback is critical to leadership effectiveness and development. That’s why 360 Multi-Rater Assessments are used by over 90% of Fortune 500 companies. But many organizations are now experiencing these problems: Focusing on a leader’s weaknesses and skill gaps — many participants find the 360 process negative and punishing. Some executives are now banning 360s from […]

Read post »

Video Clip: Feedback Pinpoints Perceptions of Leadership Effectiveness

As I described recently in “Courageous Leaders Ask for Feedback“, strong leaders encourage feedback, and reap the benefit in their improved leadership and coaching effectiveness. Feedback from others is twice as valid as our own self-assessment, and provides a double value: insight into how others perceive our current leadership effectiveness and assurance that our route […]

Read post »

Strategic Measurements Guide Change and Improvement

Based on strategic measurements, changes are made and improvements initiated using process management, systems realignment, experimentation, pilots, and the like.

Read article »

Pinpointing My Leadership Position

Whether on the high seas or in a corporate boardroom, maps, charts, or plans are very useful in plotting a course to where we want to go. But they are useless if we don't know where we are now.

Read article »

Personal Feedback Pathways and Pitfalls

Only through knowing where we are can we change where we are going. Discover the Personal Feedback approaches that can help you to avoid the pitfalls and pave your pathway to success.

Read article »

Organizational Measurement and Feedback Pathways and Pitfalls (Part Two)

Measurement is an essential and very important tool for transforming and improving organization effectiveness. Discover the Organizational Measurement and Feedback approaches that can help you to avoid the pitfalls and pave your organization's pathway to success.

Read article »

Organizational Measurement and Feedback Pathways and Pitfalls (Part One)

Measurement is an essential and very important tool for transforming and improving organization effectiveness. Discover the Organizational Measurement and Feedback approaches that can help you to avoid the pitfalls and pave your organization's pathway to success.

Read article »

Measurement Traps

Measure from the outside in to effectively focus, measure, problem solve and improve your organization.

Read article »

Measurement and Feedback are Vital to Improvement

Feedback is central to learning. Faulty feedback is one of the biggest contributors to organization, team, and personal learning disabilities. If we don't know how we are doing, we can't improve.

Read article »

Good Feedback Benefits Both Giver and Receiver

Feedback can be destructive when it serves only one's own needs and fails to consider the needs of the person on the receiving end. Good feedback takes into account the needs of both the receiver and giver.

Read article »

Feedback to See How Others See Me

We tend to define levels of service or quality through our own eyes and values. That may not be the way our customers or partners define it. If we're going to improve the service or quality delivered, we need to first understand how those we're serving, or producing for, perceive service or quality.

Read article »

Feedback is an Essential Element of Learning and Improvement

As managers, our frequency, sensitivity, and action (or lack of it) on personal performance feedback sets the pace and tone for the rest of our team and organization.

Read article »

Engagement is an Inside Job

Building partnerships through involvement and participation results in strong leadership that leads to high performance.

Read article »

Don’t Wait to See Blood

A few examples of the multitude of ways to gain a true picture of how you and your management team's actions are viewed through your organization.

Read article »

Do As I Say, Not As I Do’ Doesn’t Cut It Any More

Managers express frustration over the behavior of the people they lead. When it comes to their own behavior, many of those same managers aren't acting any differently than the people they complain about.

Read article »
Pathways to Performance: A Guide to Transforming Yourself, Your Team, and Your Organization

Pathways to Performance: A Guide to Transforming Yourself, Your Team, and Your Organization

Managers keep searching for the sure-fire change and improvement path. But following the trendy and popular routes often lead them over a cliff or into dead-end canyons. Cutting through the buzzwords and theories, comes Pathways to Performance — a guide to help you, your team, and your organization blaze your own successful way to high performance.

View book/ebook/CD »

Thoughts That Make You Go Hmmm on…”The Power of Feedback” by Joe Folkman

“The only people who are truly incompetent are those who refuse to listen to and accept feedback from others.” “People do not give equal attention to all attributes. Some characteristics count more than others. Understanding which characteristics are most critical is an essential element in bringing about change.” “Small changes in specific areas can have […]

Read post »