Accountability is highly subjective. Its meaning depends on whether we’re at the giving or receiving end. Many of us have been lashed with the accountability whip wielded by a blundering manager playing “gotcha games.” Often, accountability is a search for who to punish. The Blame Game and finger-pointing turns problem-solving and performance issues into […]
Read post »Cornerstone OnDemand analyzed their dataset of 63,000 employees spanning 250,000 observations and concluded: Good employees are 54 percent more likely to quit when they work with a toxic employee, if the proportion of toxic employees on their team grows by as little as one on a team of 20. As toxic employees make their co-workers […]
Read post »Most 360 feedback assessments search for skill gaps, weaknesses, and training/development needs. We’re running into executives who’ve refused to participate in 360 feedback assessments because they’ve found them negative and often feel beat up by the process — even when they have the counsel of a well-trained coach or psychologist. Some CEOs have banned the […]
Read post »Feedback is critical to leadership effectiveness and development. That’s why 360 Multi-Rater Assessments are used by over 90% of Fortune 500 companies. But many organizations are now experiencing these problems: Focusing on a leader’s weaknesses and skill gaps — many participants find the 360 process negative and punishing. Some executives are now banning 360s from […]
Read post »As I described recently in “Courageous Leaders Ask for Feedback“, strong leaders encourage feedback, and reap the benefit in their improved leadership and coaching effectiveness. Feedback from others is twice as valid as our own self-assessment, and provides a double value: insight into how others perceive our current leadership effectiveness and assurance that our route […]
Read post »“The only people who are truly incompetent are those who refuse to listen to and accept feedback from others.” “People do not give equal attention to all attributes. Some characteristics count more than others. Understanding which characteristics are most critical is an essential element in bringing about change.” “Small changes in specific areas can have […]
Read post »“I’d like to give you a little feedback” sends shivers up the spine of many people. Sometimes prefaced by a cursory point or two on our strengths or what we did well, most of the feedback centers on what we’ve done wrong or on fixing our weaknesses. Rather than benefiting from the power of feedback, […]
Read post »“The eye cannot see its own lashes.” – Chinese proverb “Superior performers intentionally seek out feedback; they want to hear how others perceive them, realizing that this is valuable information … one common mistake is focusing on people’s weaknesses and failing to note their strong points. This can be demoralizing rather than motivating.” – Daniel […]
Read post »Canadian Thanksgiving Day was earlier this month. That holiday Monday was cool with bright sunshine and blue skies. After our traditional Oktoberfest Family Day lunch (Kitchener-Waterloo celebrates their German heritage with the largest Oktoberfest outside of Munich) our family decided to visit a corn maze. It consisted of a series of trails and pathways cut […]
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