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In the topic 'Emotional Intelligence'


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The Unlikable Leader: 7 Ways to Improve Employee/Boss Relationships

Can a leader be highly effective (increase productivity, profitability, service/quality levels, boost safety, etc.) without being liked? Less effective leaders often think so. They might declare “it’s not a popularity contest, I don’t care if people like me; my job is to get results.” Unlikable leaders get results alright — poor and unlikable results. Zenger […]

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Contagious Leadership: What Are You Spreading?

Martin Luther King, Jr., American clergyman, activist, and prominent leader in the African-American civil rights movement once said: “In a real sense all life is inter-related. All persons are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly affects all indirectly. I can never be what […]

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Why Overly Technical Managers Often Fail

Building on the Emotional Intelligence research to look at seemingly promising managers who fail when their technical skills become a liability.

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Thermometer Manager or Thermostat Leader?

Thermostat leaders believe they can make a difference, they work to define and create what could be rather than just reflecting what is. Thermometer managers put the blame on their circumstances for poor results.

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Strong Leaders are the Real Deal

Strong leaders maintain a close connection between what they say and what they do. They don't try to make others into something that they are not themselves.

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Steering Our Leadership Wheel

The wheel represents the circular nature of leadership – there is no beginning nor end. Each of the supporting leadership principles around the outside of the Leadership Wheel are interdependent and interconnected.

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Soft Skills, Hard Results (Part 2)

Research on emotional intelligence (EI) shows that a leader's personal characteristics and leadership competencies have a direct bearing on his or her personal performance – as well as on that of their team and organization.

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Soft Skills, Hard Results (Part 1)

Leadership deals with the world of emotions and feelings. It is of an art rather than a science. Now there is hard evidence that those "soft" leadership principles are the major factor in what makes a high-performance team or organization

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Purposeful Leaders Make Meaning

As we contribute our work to our team or organization, we also need to contribute a deeper sense of meaning or purpose. If we're going to be leaders, we need to take ourselves and ours to the Emotional and Spiritual levels.

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Persistence Goes the Distance

There are no "success secrets." However, there are success systems, success habits, and success principles applied through discipline and persistence. Failure often results from following the line of least persistence.

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People Live Up or Down to a Leader’s Expectations

The behavior we get, in those who look to us for leadership, is often shaped by the picture we have of them. They become what we expect.

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Our Fate is in Our Own Hands

“People who want milk should not seat themselves in the middle of a field in hope that a cow will back up to them.” — Elbert Hubbard, 19th century American editor, lecturer, and essayist A few years ago, a friend had Ned, a small independent contractor, do extensive renovations to his home. Being a very fussy […]

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Our Attitude More Than Our Aptitude Determines Our Altitude

A well researched book, Emotional Intelligence, brings together the scientific proof that it's our attitude more than our aptitude that determines our altitude.

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Moving Out of a Career Rut

For professionals “on the grow” middle age can be a time of career renewal. Others can find their careers stagnating. Here are a few symptoms of stunted growth and how they can be rectified.

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Life Accumulates in Our Personal Choice Accounts

Now is the time to prepare for our next harvest. We can't wait until harvest time to plant the seeds. We can't strike a bargain to plant seeds once we see whether the harvest is worth the effort. Our choices accumulate in our personal choice accounts. We're accumulating deficits or surpluses with each decision we make.

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Leading from the Inside Out

The deepest and most lasting leadership comes from the inside out. It's authentic. It's real. When you live from the depths of the heart, you walk your talk, heed your conscience, and don't hesitate to take a stand.

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If It’s Going to Be It’s Up to Me

Life is an endless series of choices. Happy and successful people take responsibility for choices as well as consequences for their actions.

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Emotional Empowerment Builds Commitment

Most managers recognize that one of their key roles is motivating others, and the key to motivation is empowerment. Internal commitment is participatory and very closely allied with empowerment.

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Discipline Can Be Habit Forming

Our discipline and habits spring from our passion and commitment. To motivate myself, I need to find ways to increase my passion and get my heart into it.

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Deepening Our Discipline

Discipline means having the vision to see the long term picture and keep things in balance. Regret can cost hundreds of hours, discipline costs minutes. An ounce of bite-my-tongue can outweigh a ton of I-am-so-sorries.

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