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In the topic 'Emotional Intelligence'


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New Studies Show “Soft Skills” Are Now a Critical Priority

“The whole human side is now more important than skills or IQ. Everything we hear from clients is about the human aspects of leadership,” reports Rajeev Vasudeva, CEO of the Egon Zehnder executive recruiting firm. In a feature article on today’s “ultra-tight job market,” Fortune magazine concludes, “across industries, employers are prizing people skills, the […]

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The Unlikable Leader: 7 Ways to Improve Employee/Boss Relationships

Can a leader be highly effective (increase productivity, profitability, service/quality levels, boost safety, etc.) without being liked? Less effective leaders often think so. They might declare “it’s not a popularity contest, I don’t care if people like me; my job is to get results.” Unlikable leaders get results alright — poor and unlikable results. Zenger […]

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Contagious Leadership: What Are You Spreading?

Martin Luther King, Jr., American clergyman, activist, and prominent leader in the African-American civil rights movement once said: “In a real sense all life is inter-related. All persons are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly affects all indirectly. I can never be what […]

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Emotional Intelligence is a Strong Predictor of Job Performance and all about Leadership Smarts

I’ve extensively quoted and cited the expanding body of emotional intelligence research for many years in my writing and workshops. This rigorous and ever deepening research provides hard evidence for the catalytic power of “soft skills” in personal, team, and organizational performance. EI brings empirical science and greater clarity to the fuzzy topic of leadership. […]

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Book Review: An Excellent New Resource on Strengthening Emotional Intelligence

I just received a published copy of Harvey Deutschendorf’s great new book, The Other Kind of Smart: Simple Ways to Boost Your Emotional Intelligence for Greater Personal Effectiveness and Success. As Harvey was writing this book a few years ago he sent me an outline and sample chapter and asked for a “cover quote” endorsement. […]

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Emotional Intelligence Even More Important in Electronic Age

Milli Murray sent me the following e-mail in response to an item on Emotional Intelligence in the August issue of The Leader Letter. She makes an excellent point on how EI is becoming ever more important. It’s clearly a major factor in leadership effectiveness. “I really enjoyed the article on Emotional Intelligence. In an age […]

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Boosting Your Emotional Intelligence

I came across the emerging research on emotional intelligence about 10 years ago. Having focused much of my own personal development on these issues and then making the training and development of these “soft” skills my life’s work since 1981, I was really excited by this new research. Finally we had hard proof for the […]

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