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In the topic 'Coaching & Developing'


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From Driving and Directing to Coaching and Developing

Recently I was coaching, “John,” a very successful entrepreneur who’d built his company from a small to mid-sized player in their industry. His goal was to become one of the major companies in their market. We were reviewing his 360 assessment report. Feedback from 21 direct reports, peers, and others rated him very high in […]

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Fixing Performance Management: What’s the Point ?

What’s your experience with performance reviews? How energizing and helpful are they — to give or receive? Do performance reviews enhance, stunt, or do little for increasing effectiveness? Do you look forward to performance discussions with excitement or dread? The October issue of Harvard Business Review features an article on “The Performance Management Revolution.” The […]

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Feedforward Rather Than Feedback to Fix Our Broken Performance Management Systems

Research by Marie-Hélène Budworth, assistant professor of Human Resource Management at York University, shows that managers giving feedback to staff changed their performance 1/3 of the time, had no effect another 1/3 of the time, and actually reduced performance 1/3 of the time. What if a medical treatment was only effective 30% of the time […]

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Double Development Impact with Manager Support

Nearly 200 years ago farmers in Scotland began dipping or bathing their sheep in a solution of insecticide and fungicide to protect them against parasites, ticks, and lice. Today many organizations practice a form of “development dipping.” Leaders are dunked in a development workshop or learning activity in the hope that something sticks. When dipped […]

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Do These Attributes Describe Coaching in Your Organization?

Many managers see people as they are, and treat them according to what they see. Outstanding coaches, however, see people as they could be, and work to grow that potential. If you buy a little goldfish and keep it in a small bowl it will remain no bigger than a few inches long. Move that […]

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The Coaching Games: 4 Short Videos on Key Coaching Concepts

Research from our database of 250,000 multi-rater feedback surveys shows huge differences in results produced by leaders rated as having the highest coaching skills. These include 8 times higher levels of employee engagement, over 3 times more willingness to “go the extra mile,” half as many team members thinking about quitting, and dramatically higher levels […]

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Essential Elements of Leadership, Coaching, and Culture Development

Jim Clemmer delivers a fast paced and information-packed 45 minute webinar and answer 15 minutes of audience Q&A, outlining essential building blocks of leadership, coaching and culture development.

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Avoiding 7 Coaching Traps That Snare Many Managers

“Research on the Dramatic Impact of Extraordinary Coaching Skills” shows that leaders who are the most effective at coaching have three times more employees that “go the extra mile.” When leaders add coaching to their existing strengths they are ten times more likely to become a top-tier leader. But as Aristotle observed, “with regard to […]

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Research on the Dramatic Impact of Extraordinary Coaching Skills

Have you ever experienced a leader who’s very strong at coaching and mentoring but doesn’t get results? People feel great working with him or her, but the job doesn’t get done. What’s the likelihood this leader would be rated in the top ten percent of leaders? How about a leader who is very good at […]

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7 Attributes of Extraordinary Coaches

If you buy a little goldfish and keep it in a small bowl it will remain no bigger than a few inches long. Move that same fish to a large aquarium and it will double or triple in size. Put the goldfish in a large pond and it can grow up to a foot long! […]

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Coaching Video Clip: Creating Empowerment and Growth

“Management Time: Who’s Got the Monkey?” is a 1974 Harvard Business Review article that’s become widely cited and reprinted. The authors, William Oncken, Jr.and Donald L. Wass use the metaphor of a problem or issue being like a monkey on someone’s back. This excerpt outlines a leadership trap that’s still ensnaring many managers over 40 […]

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Two Deadly Assumptions That Make Giving Difficult Feedback Even Worse

Many leaders find courageous conversations to give corrective or redirecting feedback very difficult. Emotions can get in the way, perceptions of the issue can differ widely, relationships may be damaged, and reactions can be volatile. Leaders may be scarred from past conversations where they gave or received tough feedback in a poorly structured and awkwardly […]

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Good Advice on Seeking and Giving Advice

A recent Harvard Business School newsletter summarized research from David Garvin, the C. Roland Christensen Professor of Business Administration at Harvard Business School, and Joshua Margolis, professor in the Organizational Behavior unit at Harvard Business School. They point out that effective leaders need good advice and need to give useful advice to others. “Yet business […]

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Video Clip: Asking for Feedback on Coaching Effectiveness

The research behind development of The Extraordinary Coach included looking at best practices in helping professions such as counseling, clinical psychology, and social work. Two practical lessons that apply to coaching effectiveness were focusing on topics of importance and interest to the coachee and asking for feedback at the end of a coaching conversation. When […]

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Strategies to Address Feedback Conundrums, Ironies, and Contradictions

A few weeks ago I reflected on the last three years of partnering with Zenger Folkman (“Re-Fired with Building Strengths“) and their powerful strengths-based leadership development methodology found in The Extraordinary Leader. 360 feedback is critical to building strengths or addressing fatal flaws (as long as it avoids the “Nine Problems with 360 Multi-Rater Assessments“). […]

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New White Paper: How Developing a Coaching Culture Pays Off

Most people know that the difference between incompetent coaches and extraordinary coaches is huge. What’s often more surprising are these big differences between OK or mediocre coaching at the 50th percentile and outstanding coaching skills at the 90th percentile: 28% versus 46% of employees willing to “go the extra mile.” Employee commitment jumps from the […]

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Checking Your Coaching Skills

We have seen a dramatic increase in the use of coaching as a tool for leadership development over the past few years. And for good reason…the list of benefits is impressive: improved productivity high-energy company culture dynamic supervisor/employee relationships creative problem solving greater risk taking heightened innovation, and higher levels of customer service and satisfaction […]

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Thoughts That Make You Go Hmmm on…Expectations Impact Performance

My last blog “How Leaders Cause Their Direct Reports to Sink or Soar” gave examples and research on the power of expectations. The impact of teachers, coaches, parents, or manager’s expectations of the people they were leading on their performance has been well documented. “Leaders Have Great Expectations” reports on the pioneering work of Robert […]

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How Leaders Cause Their Direct Reports to Sink or Soar

“Tell me about the people at the organization you just left,” said the senior manager who was screening candidates to fill a key leadership role. “They were uneducated and lazy,” the candidate responded. “You always had to keep an eye on them because they were constantly trying to goof off or rip off the company. […]

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How to Positively Correct Negative Behavior (Video)

Many managers either don’t address performance issues and negative behavior or do it poorly. Both cases lead to disengaged and demoralized team members. Survey after survey shows that a great source of frustration for most of us is not being given effective feedback when our behavior creates problems or performance falls short. It’s one of […]

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