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In the topic 'Coaching & Developing'


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Are You Focused on What’s Wrong to Make Things Right?

Stop me if you’ve heard this one: A young girl’s elementary teacher hears little Sophia sing at school and recognizes what a beautiful voice she has. The teacher encourages the girl to nurture her gift and has her sing a solo at a school concert. Sophia’s pure, clear voice and passion for music enchants everyone […]

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Coaching Head Check: Do You See Eagles or Turkeys?

A leader’s coaching skills are vital today. Millennials especially want direct feedback and supportive guidance. Leaders aspiring to build coaching skills need to do a “check up from the neck up.” Am I in a growth or fixed mindset about the people I am coaching? Ineffective managers ask, “How am I expected to soar with […]

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Thoughts That Make You Go Hmmm on… Growing and Developing Others

Friend and fellow consultant and speaker, Donald Cooper and I found out after the fact that we were working independently with “John” a hard driving restaurant entrepreneur. John had rapidly built one restaurant into four highly successful locations with an innovative new concept and his fanatical attention to details. I got involved with helping John […]

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Coaching Matters: Are You a DIY Manager Choking Growth and Development?

Good managers often have strong technical expertise and analytical skills. They love to jump into the details and resolve tough problems. Effective leaders resist the quick-fix, I-can-do-it-better-myself temptation. He or she knows such do-it-yourself projects reinforce the upward delegation cycle (“Hey, boss. Here’s another one for you to solve”). This leads to him or her […]

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5 Questions to Cut Through the Coaching Clutter

In the past four years the number of books on coaching available at Amazon has grown by 50% — from just under 30,000 to over 45,000. This reflects the growing understanding that effective coaching has a huge impact on individual, team, and organization performance. But this also shows there’s an overwhelming assortment of coaching theories, […]

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From Driving and Directing to Coaching and Developing

Recently I was coaching, “John,” a very successful entrepreneur who’d built his company from a small to mid-sized player in their industry. His goal was to become one of the major companies in their market. We were reviewing his 360 assessment report. Feedback from 21 direct reports, peers, and others rated him very high in […]

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Fixing Performance Management: What’s the Point ?

What’s your experience with performance reviews? How energizing and helpful are they — to give or receive? Do performance reviews enhance, stunt, or do little for increasing effectiveness? Do you look forward to performance discussions with excitement or dread? The October issue of Harvard Business Review features an article on “The Performance Management Revolution.” The […]

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Feedforward Rather Than Feedback to Fix Our Broken Performance Management Systems

Research by Marie-Hélène Budworth, assistant professor of Human Resource Management at York University, shows that managers giving feedback to staff changed their performance 1/3 of the time, had no effect another 1/3 of the time, and actually reduced performance 1/3 of the time. What if a medical treatment was only effective 30% of the time […]

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Double Development Impact with Manager Support

Nearly 200 years ago farmers in Scotland began dipping or bathing their sheep in a solution of insecticide and fungicide to protect them against parasites, ticks, and lice. Today many organizations practice a form of “development dipping.” Leaders are dunked in a development workshop or learning activity in the hope that something sticks. When dipped […]

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Do These Attributes Describe Coaching in Your Organization?

Many managers see people as they are, and treat them according to what they see. Outstanding coaches, however, see people as they could be, and work to grow that potential. If you buy a little goldfish and keep it in a small bowl it will remain no bigger than a few inches long. Move that […]

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The Coaching Games: 4 Short Videos on Key Coaching Concepts

Research from our database of 250,000 multi-rater feedback surveys shows huge differences in results produced by leaders rated as having the highest coaching skills. These include 8 times higher levels of employee engagement, over 3 times more willingness to “go the extra mile,” half as many team members thinking about quitting, and dramatically higher levels […]

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Essential Elements of Leadership, Coaching, and Culture Development

Jim Clemmer delivers a fast paced and information-packed 45 minute webinar and answer 15 minutes of audience Q&A, outlining essential building blocks of leadership, coaching and culture development.

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Avoiding 7 Coaching Traps That Snare Many Managers

“Research on the Dramatic Impact of Extraordinary Coaching Skills” shows that leaders who are the most effective at coaching have three times more employees that “go the extra mile.” When leaders add coaching to their existing strengths they are ten times more likely to become a top-tier leader. But as Aristotle observed, “with regard to […]

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Research on the Dramatic Impact of Extraordinary Coaching Skills

Have you ever experienced a leader who’s very strong at coaching and mentoring but doesn’t get results? People feel great working with him or her, but the job doesn’t get done. What’s the likelihood this leader would be rated in the top ten percent of leaders? How about a leader who is very good at […]

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7 Attributes of Extraordinary Coaches

If you buy a little goldfish and keep it in a small bowl it will remain no bigger than a few inches long. Move that same fish to a large aquarium and it will double or triple in size. Put the goldfish in a large pond and it can grow up to a foot long! […]

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Coaching Video Clip: Creating Empowerment and Growth

“Management Time: Who’s Got the Monkey?” is a 1974 Harvard Business Review article that’s become widely cited and reprinted. The authors, William Oncken, Jr.and Donald L. Wass use the metaphor of a problem or issue being like a monkey on someone’s back. This excerpt outlines a leadership trap that’s still ensnaring many managers over 40 […]

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Two Deadly Assumptions That Make Giving Difficult Feedback Even Worse

Many leaders find courageous conversations to give corrective or redirecting feedback very difficult. Emotions can get in the way, perceptions of the issue can differ widely, relationships may be damaged, and reactions can be volatile. Leaders may be scarred from past conversations where they gave or received tough feedback in a poorly structured and awkwardly […]

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Good Advice on Seeking and Giving Advice

A recent Harvard Business School newsletter summarized research from David Garvin, the C. Roland Christensen Professor of Business Administration at Harvard Business School, and Joshua Margolis, professor in the Organizational Behavior unit at Harvard Business School. They point out that effective leaders need good advice and need to give useful advice to others. “Yet business […]

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Video Clip: Asking for Feedback on Coaching Effectiveness

The research behind development of The Extraordinary Coach included looking at best practices in helping professions such as counseling, clinical psychology, and social work. Two practical lessons that apply to coaching effectiveness were focusing on topics of importance and interest to the coachee and asking for feedback at the end of a coaching conversation. When […]

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Strategies to Address Feedback Conundrums, Ironies, and Contradictions

A few weeks ago I reflected on the last three years of partnering with Zenger Folkman (“Re-Fired with Building Strengths“) and their powerful strengths-based leadership development methodology found in The Extraordinary Leader. 360 feedback is critical to building strengths or addressing fatal flaws (as long as it avoids the “Nine Problems with 360 Multi-Rater Assessments“). […]

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