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In the topic 'Employee Engagement & Empowerment'


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Year End Reflections on Leadership Behaviors

Recently Laurie Wilhelm, editor of the online publication, Realizing Leadership, interviewed me on a range of leadership topics. It was a stimulating conversation. She summarized our discussion in a Q & A article now available on our web site at “Leadership Behaviors“. Given my meandering musings on a very broad topic, Laurie did an excellent […]

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The Impact of Leadership on Employee Engagement

Whenever we poll leadership audiences on how many of their organizations are concerned about employee engagement, most report this is as a vital issue. It’s been well documented that highly engaged employees lead to much higher levels of productivity, customer service, innovation, and quality with lower levels of turnover and absenteeism. To boost mediocre or […]

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Thoughts That Make You Go Hmmm on… Agile, Learning Organizations

“The learning organization can mean two things, it can mean an organization which learns and/or an organization which encourages learning in its people. It should mean both.” – Charles Handy, “The Age of Unreason“, Harvard Business School Press, Boston, pp 225 “Feedback is the lifeblood of the organization — the exchange of information that lets […]

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Growing Leaders at All Levels Even More Critical Today

A central theme in Growing the Distance: Timeless Principles for Personal, Career, and Family Success, is dealing with change through continuous growth and development. As we’ve been revising our workshops — especially our core program, Leading @ the Speed of Change, that theme is resonating even stronger. We all need to be leaders regardless of […]

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A Fresh Look at Employee Engagement

When I poll audiences for the key performance outcomes their leadership development efforts are aimed at improving, employee engagement gets many of the votes. While many session participants agree that the immediate manager plays an important role in engagement levels, most are surprised by extensive research data showing the influence of the manager on his […]

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Great Leaders Nearly Double Satisfaction with Pay and Job Security

Have you ever been stressed out by a bad boss? If it was bad enough you likely found yourself saying “they can’t pay me enough to put up with this.” At the other extreme, have you been part of a team led by an outstanding leader? Did the spirit of we-can-conquer-all, electric energy, and stretch […]

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Coaching Video Clip: Creating Empowerment and Growth

“Management Time: Who’s Got the Monkey?” is a 1974 Harvard Business Review article that’s become widely cited and reprinted. The authors, William Oncken, Jr.and Donald L. Wass use the metaphor of a problem or issue being like a monkey on someone’s back. This excerpt outlines a leadership trap that’s still ensnaring many managers over 40 […]

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New Survey Showing a Strengths Revolution in our Workplaces

In 2001 only 2 out of 10 people reported that they had a chance to do what they do best every day at work. In 2015 this more than doubled to 5 out of every 10 people. Michelle McQuaid is an honorary fellow at Melbourne University’s Graduate School of Education, holds a Masters in Applied […]

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Workers Force Reinstatement of Highly Likable CEO

Labor Day was celebrated yesterday in Canada and the U.S. “dedicated to the social and economic achievements of workers.” Last week’s story of how fired CEO Arthur T. Demoulas was reinstated in his role by force of his employees’ fierce loyalty to him contains a powerful leadership lesson. Demoulas was fired as head of New […]

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Wise Managers Treat Layoffs as Last Resort

Management can be tough, but leadership takes real courage. "Dumbsizing" sometimes provides short-term relief, while hurting companies in the long-term.

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The View from the Front Line

Customer-focused organizations build internal communication processes around the valuable players that deal directly with the public.

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The Power of Passion

Leadership is emotional. Leadership deals with feelings. Leadership is made up of dreams, inspiration, excitement, desire, pride, care, passion, and love. The areas of our lives where we show the strongest leadership.

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Systems and Structure Pathways and Pitfalls

Discover the Systems and Structure approaches that can help you to avoid the pitfalls and pave your organization’s pathway to success.

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Stop Managing and Start Leading

Truly good corporate leaders, know how to remove barriers between themselves and their staff.

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Reward and Recognition Reinforce Paternalism or Partnerships

The big differences with reward and recognition approaches have to do with how they're used. Making them shallow and crass will threaten to swing attention away from the meaningful issues of principles and purpose and move to self-interest and selfishness.

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Retaining Top People

Retention and engagement are critical to an organization's success, but attracting and retaining talented people is a growing challenge for many organizations.

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Pathways and Pitfalls to Giving Personal Recognition and Appreciation

Effective reward and recognition is an integrated process, not a bolt-on program. Discover the Giving Personal Recognition and Appreciation approaches that can help you to avoid the pitfalls and pave your organization's pathway to success.

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Morale Problem? Look in the Mirror

Creating the conditions for self-motivation leads to satisfied employees producing satisfied customers.

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Might is No Longer Right

Lack of compassion and understanding can adversely affect a company's turnover. In today's workplace, a management style of pushing people around often pushes the highest performers right out the door.

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Manage Things, Lead People

To manage is to control, handle, or manipulate. To lead is to guide, influence, or persuade.

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