Wise Managers Treat Layoffs as Last Resort
Management can be tough, but leadership takes real courage. "Dumbsizing" sometimes provides short-term relief, while hurting companies in the long-term.
Read article »Management can be tough, but leadership takes real courage. "Dumbsizing" sometimes provides short-term relief, while hurting companies in the long-term.
Read article »Customer-focused organizations build internal communication processes around the valuable players that deal directly with the public.
Read article »Leadership is emotional. Leadership deals with feelings. Leadership is made up of dreams, inspiration, excitement, desire, pride, care, passion, and love. The areas of our lives where we show the strongest leadership.
Read article »Discover the Systems and Structure approaches that can help you to avoid the pitfalls and pave your organization’s pathway to success.
Read article »Truly good corporate leaders, know how to remove barriers between themselves and their staff.
Read article »The big differences with reward and recognition approaches have to do with how they're used. Making them shallow and crass will threaten to swing attention away from the meaningful issues of principles and purpose and move to self-interest and selfishness.
Read article »Retention and engagement are critical to an organization's success, but attracting and retaining talented people is a growing challenge for many organizations.
Read article »Effective reward and recognition is an integrated process, not a bolt-on program. Discover the Giving Personal Recognition and Appreciation approaches that can help you to avoid the pitfalls and pave your organization's pathway to success.
Read article »Creating the conditions for self-motivation leads to satisfied employees producing satisfied customers.
Read article »Lack of compassion and understanding can adversely affect a company's turnover. In today's workplace, a management style of pushing people around often pushes the highest performers right out the door.
Read article »To manage is to control, handle, or manipulate. To lead is to guide, influence, or persuade.
Read article »Not all organizations perform equally. The significant variable is the quality of leadership.
Read article »Change direction from internal to customer focus, functional to horizontal management and management-centeredness to total involvement.
Read article »Building partnerships through involvement and participation results in strong leadership that leads to high performance.
Read article »Making jobs more rewarding is the best way to influence motivation and job satisfaction. It requires giving employees more control over the processes they are involved in for real empowerment
Read article »Most managers recognize that one of their key roles is motivating others, and the key to motivation is empowerment. Internal commitment is participatory and very closely allied with empowerment.
Read article »High performing organizations that are thriving in today's chaotic world, are adapting and pioneering a wide variety of highly decentralized structures. They are giving up control of people so that people can control their own and the organization's destiny.
Read article »A company's external customer service is only as strong as the company's internal leadership, and the culture of commitment that this leadership creates.
Read article »One deadly consequence of the management credibility gap is that employees emotionally distance and disengage themselves from their bosses and their organizations, and this we/they schism can have profoundly negative consequences.
Read article »When confronting morale problems, managers will often succumb to the Victimitis Virus and blame the declining work ethic, or any number of societal factors. But these factors are more imagined than real. Studies show that people's real needs are much less mercenary than most managers believe.
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