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In the topic 'Feedback Power & Problems'


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Use Feedback to Pinpoint Your Blinking Blue Dot

A few years ago, our family visited a corn maze. It was a series of pathways cut through a large cornfield. The corn was 7-8 feet high. Once in the maze, there was no way to see over the corn. It was a long and complex maze with many dead-ends and circular loops. Before we […]

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How to Turbo-Charge Your Leadership with Informal Feedback

One of our most recent popular blogs was on bully bosses and featured a quiz to help determine if your boss is a bully or just a poor leader. A follow-up blog on leading up included five ways to deal with a bad boss. But what if you’re a bully or poor boss — and […]

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Many Leaders are Allergic to Feedback and Blissfully Ignorant

In our executive coaching and Extraordinary Leader workshops, we see a wide variety of responses to leaders receiving their 360 assessment feedback. We generally see one of these four responses: Prisoners of Score These participants are most often in workshops where the leader was forced to participate. They want to serve the minimum time in […]

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How to Avoid Spinning into the 360 Degree Feedback Death Spiral

The use of 360 degree assessments has exploded in the past few decades. They’re now widely available in a bewildering variety of tools used for leadership development, executive coaching, performance management, personal growth, etc. Do a Google search on variations of 360 degree feedback, assessment, or tools and go shopping among millions of options. The […]

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Are you a Bully or Bad Boss? How do you KNOW?

We’ve just completed a series of blogs on leadership hypocrisy and bullying or bad bosses. You may have completed our bully boss quiz. It’s very easy to see bad or bullying leadership in others. It’s much tougher to recognize our leadership shortfalls. As American social psychologist and Professor of Ethical Leadership, Jonathan Haidt, says “we […]

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Bit by Innocent Bit, Are You Becoming a Sincere Hypocrite?

Most leaders don’t live by the motto: “do what I say, not what I do.” Their apparent hypocritical behavior is innocent and sincere. They simply don’t know that their actions are seen as out of step with their words. Not checking blind spots can lead to deadly highway accidents. Leaders who don’t seek feedback often […]

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Constructive or Destructive: Is Feedback Stoking or Stifling Performance?

At our youngest daughter’s sixth birthday party, a five year- old boy hit Vanessa on the head. Asked to apologize, he politely refused: “Mr. Clemmer, I don’t apologize unless I see teeth marks or blood.” Many managers don’t realize the problems they’re creating unless they see teeth marks or blood. The most insensitive managers are […]

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Back to the Future of Feedback

We live in an age where it seems like everyone is pursuing the next big thing. Today’s technology explosion has created an array of options for employees to give and receive feedback. And when everything is disruptive, digital, and artificially intelligent, it’s easy to lose sight of the basic needs in a feedback experience. Presented […]

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Poor Leaders Are Me-Deep in Fooling Themselves

André Gide, French writer and Nobel Prize winner for literature said, “The true hypocrite is the one who ceases to perceive his deception, the one who lies with sincerity.” Sincere hypocrisy came to mind when a workshop participant complained about how badly his manager and their bosses needed that very leadership development session. He said […]

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What to Do About the Performance Review?

How management styles impact the work environment and the practice of performance reviews.

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Asking for Feedback Giving You Nightmares? Tricks and Treats to Make Feedback Less Spooky

We know that feedback is essential to our learning and effectiveness. Zenger Folkman has been studying the benefits, barriers, and approaches to giving and receiving feedback for years. So why is asking for feedback so hard?

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Webinar: Tricks and Treats to Make Feedback Less Spooky

Aesop, the ancient Greek story teller, tells of an old legend that we were all born into this world with two bags hanging around our necks. A bag in front is filled with what we see in others.  The other bag behind our back is filled with what others see in us. That’s why it’s […]

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The Absolutely Vital Practice of Managers Giving Positive Feedback

Jack Zenger and Joe Folkman recently studied thousands of leaders on the impact of positive and corrective feedback.

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Who Decides What’s a Strength?

As we heard at last month’s Canadian Positive Psychology Association conference, strengths-based approaches are rapidly spreading across fields of personal growth/development, education, leadership, organization effectiveness, community building, coaching, counseling, and others. In our field of leadership/organization development we’re hearing more talk about strengths-based tools and techniques. But we’re often not talking about the same thing […]

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5 Attitudes that Define Great Leaders

Many succession planning processes involve identifying and developing high potential leaders. As with promising amateur athletes working to secure very scarce spots at the professional level of their sport, not every leader considered to have strong potential grows in their career to ever higher leadership roles. Through our evidence-based approaches to identifying key leadership skills […]

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The High Cost of Failing to Deal with Toxic Employees

Cornerstone OnDemand analyzed their dataset of 63,000 employees spanning 250,000 observations and concluded: Good employees are 54 percent more likely to quit when they work with a toxic employee, if the proportion of toxic employees on their team grows by as little as one on a team of 20. As toxic employees make their co-workers […]

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You’re Fired! — How to Dodge Those Dreaded Words

Six "must have"s for job security

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Webinar: You’re Fired! How to Dodge those Dreaded Words

“Ignorance is bliss,” and “what you don’t know can’t hurt you,” is dangerous thinking in today’s fast changing world. Perceptions don’t improve because they’re ignored. American writer and philosopher, Eric Hoffer, wrote “far more crucial than what we know or do not know is what we do not want to know.” Leaders often rely too […]

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Two Deadly Assumptions That Make Giving Difficult Feedback Even Worse

Many leaders find courageous conversations to give corrective or redirecting feedback very difficult. Emotions can get in the way, perceptions of the issue can differ widely, relationships may be damaged, and reactions can be volatile. Leaders may be scarred from past conversations where they gave or received tough feedback in a poorly structured and awkwardly […]

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Spotlight on Feedback

Plato once observed “We can easily forgive a child who is afraid of the dark; the real tragedy of life is when people are afraid of the light.” Ignoring or failing to understand how others see our behaviors keeps us in the dark and diminishes everyone’s perceptions of our leadership effectiveness. Those perceptions then shape […]

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