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In the topic 'Feedback Power & Problems'


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Feedback – The Powerful Paradox

Feedback can truly be a gift. But the gifts we enjoy the most are the ones chosen by the giver because they will benefit us and make us better.

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9 Problems with 360 Multi-Rater Assessments

Feedback is critical to leadership effectiveness and development. That’s why 360 Multi-Rater Assessments are used by over 90% of Fortune 500 companies. But many organizations are now experiencing these problems: Focusing on a leader’s weaknesses and skill gaps — many participants find the 360 process negative and punishing. Some executives are now banning 360s from […]

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Video Clip: Feedback Pinpoints Perceptions of Leadership Effectiveness

As I described recently in “Courageous Leaders Ask for Feedback“, strong leaders encourage feedback, and reap the benefit in their improved leadership and coaching effectiveness. Feedback from others is twice as valid as our own self-assessment, and provides a double value: insight into how others perceive our current leadership effectiveness and assurance that our route […]

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6 Steps to Extraordinary Coaching Skills, Elevating Feedback, and Strengthening Leadership

A leader who is an adept coach can greatly enhance the organization’s success; one who dabbles and doesn’t take the process seriously can cause harm.– Marshall Goldsmith, bestselling leadership author and executive coach. Recently recognized as the #1 leadership thinker in the world at the bi-annual Thinkers50 ceremony sponsored by the Harvard Business Review  Our […]

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Courageous Leaders Ask for Feedback

Ignorance may be bliss, but it’s deadly to leadership effectiveness. And it’s often the mark of a blind and weak leader. Feedback-impaired leaders often mistake compliance for commitment. They might, for example, proclaim an open door policy and when no one enters their office to raise problems, believe there aren’t any serious issues to be […]

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Middle Managers Are the Most Disengaged

Employee engagement is a critical issue for many organizations. And for good reason. Highly engaged employees are more productive, less likely to leave, have lower absenteeism, create happier customers, contribute to safer workplaces, increase revenues, and decrease costs. A new research study from Zenger Folkman shows that many organizations are overlooking their most disengaged people: […]

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7 Habits of Highly INeffective People

As shown in the extensive research of our web site section, Focusing on Strengths, we have overwhelming evidence that building strengths is 2 to 3 times more effective than fixing weaknesses, closing gaps, or “rounding out” lower leadership skills. But when a weaker leadership skill crosses the line into fatal flaw territory the “horns effect” […]

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Feedback is Critical to Leadership and Organization Effectiveness

We are working with a large industrial company having big problems with a multi-billion dollar project that will make or break the company’s future. To understand the roots of this potential disaster we interviewed and surveyed key project leaders, managers, and executives. This was followed by offsite retreats with key leaders that included “moose hunting” […]

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Does Gen Y Really Want Honest Feedback?

No excerpt available.

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Feedback — You Need It, Your Employees Want It!

Positive feedback is welcome -- but employees also want the negative or corrective feedback most leaders are hesitant to give.

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Learning to Provide Feedback a Big Win for U.S. Grocery Chain

The response from the Zenger Folkman Providing Effective Feedback workshop has been overwhelmingly positive with significant results.

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Positively Correcting Negative Behavior

Keys steps to effective feedback that’s more likely to result in lasting change.

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The Performance Evaluation Meeting – Focusing on Strengths and Not Weaknesses

Focusing on strengths, not weaknesses to make the most of performance evaluations.

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The Extraordinary Leader: Turning Good Managers into Great Leaders

The Extraordinary Leader: Turning Good Managers into Great Leaders

This breakthrough book (completely revised and updated in 2009) identifies the 16 competencies necessary for effective leadership. The authors have analyzed the responses of tens of thousands of peers, subordinates and more as they describe, “What makes a great leader?”

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How To Be Exceptional: Drive Leadership Success By Magnifying Your Strengths

How To Be Exceptional: Drive Leadership Success By Magnifying Your Strengths

From the leadership gurus of Zenger Folkman, How to Be Exceptional provides a revolutionary approach to leadership development. Instead of focusing on your weaknesses and how to overcome them, it focuses on your strengths — and how to build them.

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Complimentary Webinar: FEEDBACK – You Need it, Your Employees Want to Hear it!

We are often asked, “What is the one thing a person ought to do to be a better leader and have a more successful career?” While it is difficult to narrow down the list to just one thing, there is one that seems to surface over and over again in Zenger Folkman’s research. That one […]

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Coaching Matters: Five Steps, Webinars, Symposium, and Briefing

Having someone fix our turned up collar or point out we have a piece of spinach in our teeth before a big presentation can be very helpful. The tone and intention of this feedback makes us feel supported and thankful or belittled and resentful. Giving difficult feedback is a critical coaching skill. As reported in […]

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Here’s the Feedback on Getting and Giving Feedback

In “Assess Your Effectiveness at Getting and Giving Feedback” I summarized Zenger Folkman’s recent research on the power of feedback. Leaders ranked in the top and bottom 10% on asking for and giving feedback were also rated the highest or lowest in leadership effectiveness and engagement levels. The post had a link to Zenger Folkman’s […]

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Assess Your Effectiveness at Getting and Giving Feedback

Albert Einstein’s oft quoted definition of insanity is, “doing the same thing over and over again and expecting different results.” If we keep doing what we’ve been doing, we’ll keep getting what we’ve been getting. To move our leadership effectiveness to a new level, we need to blaze new paths. Feedback is critical to increased […]

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Warning Signs: How Vulnerable is Your Career?

As the frenetic pace of organizational mergers, downsizing, and restructuring picks up speed, middle and senior managers are faced with career opportunities and major threats. A few months ago I coached “Sheila,” a manager who had been through our Extraordinary Leader development process. Sheila had been given 360 feedback from her manager, peers, direct reports, […]

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