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In the topic 'Feedback Power & Problems'


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The Extraordinary Leader: Turning Good Managers into Great Leaders

The Extraordinary Leader: Turning Good Managers into Great Leaders

This breakthrough book (completely revised and updated in 2009) identifies the 16 competencies necessary for effective leadership. The authors have analyzed the responses of tens of thousands of peers, subordinates and more as they describe, “What makes a great leader?”

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How To Be Exceptional: Drive Leadership Success By Magnifying Your Strengths

How To Be Exceptional: Drive Leadership Success By Magnifying Your Strengths

From the leadership gurus of Zenger Folkman, How to Be Exceptional provides a revolutionary approach to leadership development. Instead of focusing on your weaknesses and how to overcome them, it focuses on your strengths — and how to build them.

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Complimentary Webinar: FEEDBACK – You Need it, Your Employees Want to Hear it!

We are often asked, “What is the one thing a person ought to do to be a better leader and have a more successful career?” While it is difficult to narrow down the list to just one thing, there is one that seems to surface over and over again in Zenger Folkman’s research. That one […]

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Coaching Matters: Five Steps, Webinars, Symposium, and Briefing

Having someone fix our turned up collar or point out we have a piece of spinach in our teeth before a big presentation can be very helpful. The tone and intention of this feedback makes us feel supported and thankful or belittled and resentful. Giving difficult feedback is a critical coaching skill. As reported in […]

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Here’s the Feedback on Getting and Giving Feedback

In “Assess Your Effectiveness at Getting and Giving Feedback” I summarized Zenger Folkman’s recent research on the power of feedback. Leaders ranked in the top and bottom 10% on asking for and giving feedback were also rated the highest or lowest in leadership effectiveness and engagement levels. The post had a link to Zenger Folkman’s […]

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Assess Your Effectiveness at Getting and Giving Feedback

Albert Einstein’s oft quoted definition of insanity is, “doing the same thing over and over again and expecting different results.” If we keep doing what we’ve been doing, we’ll keep getting what we’ve been getting. To move our leadership effectiveness to a new level, we need to blaze new paths. Feedback is critical to increased […]

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Warning Signs: How Vulnerable is Your Career?

As the frenetic pace of organizational mergers, downsizing, and restructuring picks up speed, middle and senior managers are faced with career opportunities and major threats. A few months ago I coached “Sheila,” a manager who had been through our Extraordinary Leader development process. Sheila had been given 360 feedback from her manager, peers, direct reports, […]

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Five Keys for Accepting Feedback

Last week’s blog on You Are Here: Multiple Feedback Points Locates our Leadership Skills described the work we’re currently doing introducing hundreds of leaders at one company to the groundbreaking new approach of strengths-based leadership development. As we continue to use only self-assessments to discuss leadership strengths we’re seeing an overwhelming interest in getting much […]

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Steps to Leveraging the Power of Two-Way Feedback

My last blog looked at using multi-rater feedback to pinpoint our leadership location. This is proving to be twice as accurate as self-assessment in identifying leadership strengths that we can magnify toward exceptional leadership. Not only does feedback help leaders build strengths — or identify fatal flaws that could derail their career — asking for […]

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You Are Here: Multiple Feedback Points Locate our Leadership Skills

We’re currently facilitating a customized version of The Extraordinary Leader development sessions with hundreds of supervisors and managers in an organization using just self-assessments. Executives in this company had very negative past experiences with using 360 feedback assessments. They agreed that those experiences came from the all too common weaknesses-based approach grounding most 360 feedback […]

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How Constructive is Your Criticism?

“Constructive criticism” becomes destructive criticism when it’s poorly delivered by a leader with a very low negativity/positivity ratio. My March blog on The Best Positivity/Negativity Ratio for Peak Performance discussed research on balancing positive to negative statements for optimum personal, team, and organization performance. CNN recently featured an article on how leaders can most effectively […]

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Feedback’s Huge Impact on Perceived Honesty and Integrity

Last week’s two blogs reviewing and excerpting Joe Folkman’s book The Power of Feedback drew very positive reader responses. One wrote, “‘I’d like to give you a little feedback’ really does send a shiver up my spine! Eeek! I am going to read this book because I need to change my mindset.” The reader went […]

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Thoughts That Make You Go Hmmm on…”The Power of Feedback” by Joe Folkman

“The only people who are truly incompetent are those who refuse to listen to and accept feedback from others.” “People do not give equal attention to all attributes. Some characteristics count more than others. Understanding which characteristics are most critical is an essential element in bringing about change.” “Small changes in specific areas can have […]

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Book Review: “The Power of Feedback” by Joe Folkman

“I’d like to give you a little feedback” sends shivers up the spine of many people. Sometimes prefaced by a cursory point or two on our strengths or what we did well, most of the feedback centers on what we’ve done wrong or on fixing our weaknesses. Rather than benefiting from the power of feedback, […]

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Research and Webinar on Poor Leaders Changing Their Spots

Alongside the now discredited belief that leaders are born not made is the equally erroneous view that bad leaders can’t shift their behaviors and become much better. This belief tends to be especially widespread about more seasoned and senior executives. In their Harvard Business Review blog “Bad Leaders Can Change their Spots” Jack Zenger and […]

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Thoughts That Make You Go Hmmm on…Using Feedback to Lead Forward

“The eye cannot see its own lashes.” – Chinese proverb “Superior performers intentionally seek out feedback; they want to hear how others perceive them, realizing that this is valuable information … one common mistake is focusing on people’s weaknesses and failing to note their strong points. This can be demoralizing rather than motivating.” – Daniel […]

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9 Ways to Get Over Your Feedback Fears

Canadian Thanksgiving Day was earlier this month. That holiday Monday was cool with bright sunshine and blue skies. After our traditional Oktoberfest Family Day lunch (Kitchener-Waterloo celebrates their German heritage with the largest Oktoberfest outside of Munich) our family decided to visit a corn maze. It consisted of a series of trails and pathways cut […]

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Thoughts That Make You Go Hmmm on…”How to Be Exceptional”

“In all our research to predict the satisfied, engaged, and committed employee versus the dissatisfied, disengaged, and uncommitted employee, one variable emerged as the best predictor of the differences. That one variable is, “Who is your immediate supervisor?” ” … leadership strengths as those qualities that are highly valued in most cultures, that are valued […]

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