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Tagged with 'employee engagement'

The Key to Organizational Agility is Leadership Speed

Do you feel like you’re expected to move faster and do more? Are you often frustrated that your organization moves too slow and gets stalled? If your organization were to move faster, would it substantially influence your success? These questions were recently asked in a Zenger Folkman survey on agility and leadership speed. Agreement with […]

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Do These Attributes Describe Coaching in Your Organization?

Many managers see people as they are, and treat them according to what they see. Outstanding coaches, however, see people as they could be, and work to grow that potential. If you buy a little goldfish and keep it in a small bowl it will remain no bigger than a few inches long. Move that […]

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Webinar: 9 Ways to Build Effective Relationships

“No man is an island, entire of itself; every man is a piece of the continent, a part of the main.” These are a few lines of a poem penned by the metaphysical English poet, John Donne, around the time of Shakespeare. Community, interdependence, and oneness has been a central part of many ancient philosophies […]

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Leaders Need to Address the One Bad Apple That Can Rot the Team

Terence Mitchell, professor of management, organization, and psychology at the University of Washington Business School, along with doctoral student William Felps “analyzed about two dozen published studies that focused on how teams and groups of employees interact, and specifically how having bad teammates can destroy a good team.” They concluded: “A single ‘toxic’ or negative […]

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Archived Webinar now Available: Groundbreaking New Approaches to Leadership and Coaching Development

Would you like to help your leaders increase employee engagement by up to 8 times, double or triple their motivation to implement a personal development plan, build coaching and leadership skills around natural strengths, make performance appraisals an inspiring event people look forward to, and double rates of improvement from 360 feedback? As farfetched as […]

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Join My Groundbreaking Webinar to Boost Leadership and Coaching Development

Bill Bryson’s book, A Short History of Nearly Everything is an extremely entertaining — at times LOL funny — recap of some of the world’s biggest shifts in scientific understanding.  He cites many humorous, and sometimes tragic, examples of prominent scientists who can’t change their thinking despite mounting evidence to the contrary. Here’s an example: […]

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The Multiplier Effect of a Strong Leader

“We all have our boss horror stories. The underminer. The bad communicator. The credit hog. The snake. Then again, if we’re lucky, we’ve all had those amazing bosses as well — the supervisor who encourages all employees to take their work up to the next level; the manager who makes everyone around them look better.” […]

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Same Old Approaches = Same Old Results

Our organizations desperately want and need much stronger leadership and coaching at all levels. But most organizations aren’t significantly improving employee engagement, customer satisfaction, attracting and retaining top talent, succession planning, increasing health and safety, or energizing organization culture. Traditional leadership and coaching skill development methods are producing very little behavior change. Current approaches are […]

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A Fresh Look at Employee Engagement

When I poll audiences for the key performance outcomes their leadership development efforts are aimed at improving, employee engagement gets many of the votes. While many session participants agree that the immediate manager plays an important role in engagement levels, most are surprised by extensive research data showing the influence of the manager on his […]

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Leadership Flows Down Hill

We’re currently working with an organization embarking on an extensive leadership and culture development process. It’s starting in a series of workshops and planning retreats with the CEO and his team of direct reports along with their direct reports. The first part of the process is our strengths-based 360 assessment. The CEO is actively engaged […]

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Executive Team Building and Culture Development Webinar – March 9

We’ve recorded a webinar on Executive Team Building and Culture Development  that you can access in our archive now. Here’s what we cover: Strategic Organization/Culture Development: Building a common understanding/framework for leading change Leadership is an action, not a position: Developing a culture with leaders at all levels Balancing “hard” management systems/processes with “soft” leadership/people […]

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Great Leaders Nearly Double Satisfaction with Pay and Job Security

Have you ever been stressed out by a bad boss? If it was bad enough you likely found yourself saying “they can’t pay me enough to put up with this.” At the other extreme, have you been part of a team led by an outstanding leader? Did the spirit of we-can-conquer-all, electric energy, and stretch […]

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A Culture Change Compass for Assessment and Planning

One of the “7 Reasons Change and Development Programs Fail” is a partial and piecemeal approach to implementing programs like engagement, customer service, succession planning, safety, performance management, talent management, lean/six sigma, and IT. Our “compass model” has evolved from culture development work with dozens of organizations. It’s often used during Leadership Team Retreats for […]

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Webinar on Strengthening Leadership Skills and Culture Now Available

Last week Melanie Will, Manager of Learning and Organization Development, Wilfrid Laurier University and I delivered a one hour webinar on Strengthening Leadership and Culture. Melanie provided a case study using many examples and research data from their organization’s use of The Extraordinary Leader Development System for over 160 leaders throughout the university. We covered […]

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Research on the Dramatic Impact of Extraordinary Coaching Skills

Have you ever experienced a leader who’s very strong at coaching and mentoring but doesn’t get results? People feel great working with him or her, but the job doesn’t get done. What’s the likelihood this leader would be rated in the top ten percent of leaders? How about a leader who is very good at […]

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9 Key Behaviors Transforming Good Managers into Great Leaders

Balancing management and leadership has been a focus of our work stretching back through many of my books and our keynotes and workshops and leadership team retreats. Zenger Folkman’s research on the “differentiating competencies” that separate the bottom 10% from the top 10% shows that emotional intelligence is a major factor in leadership effectiveness. Good […]

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Learning and Development Professionals Are Way Off Track

Last month I delivered a one hour webinar on How Learning and Development Can Build Stronger Leaders and Cultures (click on title to view it) sponsored by The Institute for Performance and Learning (formerly the Canadian Society for Training and Development). During the webinar we ran a poll on the research and best practices presented. […]

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7 Reasons Change and Development Programs Fail

A long list of studies shows that 50 – 70% of leadership, culture, and organization change and development efforts fail. For example, a Harvard Business Review article by Michael Beer and Nitin Nohria on “Cracking the Code of Change” concludes, “the brutal fact is that about 70% of all change initiatives fail.” These efforts typically […]

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The High-Performance Balance: Management and Leadership

Employee engagement, customer satisfaction, safety, quality, and financial performance are slipping in many organizations. That’s often because organizations are over managed and under led. “People are our most important resource” has become a worn out cliché with a high “snicker factor.” Research shows that high performing teams and organizations balance the “hard” discipline of systems, […]

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New Keynotes and Workshops to Motivate, Energize, and Inspire Leaders

Since bookings in our business are much slower in the summer, I’ve often used the time for writing books, reflecting, and planning. One of my projects this summer was to step back and look at the bigger and evolving picture of our keynotes and workshops. Most of my keynotes and workshops are tailored to a […]

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