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In the topic 'Organization Improvement'


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6 Dysfunctional Leadership Team Behaviors

In my recent webinar Executive Team Building and Culture Development I outlined the common failure factors that contribute to the high rate (up to 70%) of failed organizational change efforts. Since a department, division, business unit, or entire organization’s culture ripples out from the leadership team leading it, how the team functions is a vital […]

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Same Old Approaches = Same Old Results

Our organizations desperately want and need much stronger leadership and coaching at all levels. But most organizations aren’t significantly improving employee engagement, customer satisfaction, attracting and retaining top talent, succession planning, increasing health and safety, or energizing organization culture. Traditional leadership and coaching skill development methods are producing very little behavior change. Current approaches are […]

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Webinar: 10 Distinctive Behaviors of Highly Innovative Leaders

Decades ago pioneering leadership researcher and author, Warren Bennis, declared, “The organizations of the future will increasingly depend on the creativity of their members to survive.” The future is here. Disruptive innovation is destroying and creating whole new industries at a blistering pace. Before experts have finished declaring that something can’t be done or won’t […]

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Are Urgent Operational Issues Crowding Out Your Strategic Effectiveness?

There are many reasons leadership teams allow their priorities to be badly distorted. Things that matter most — team dynamics, key strategic priorities, and organization change and development efforts — are often crowded out by things that matter least — the crisis du jour or technical problems better solved by those closest to the action. […]

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10 Critical Factors Impacting a Safety Culture

Most safety problems have deadly or life altering consequences. That’s especially true in healthcare organizations. Medical errors, quality of care, and infection rates are clear examples. In a recent study published by the American College of Surgeons, Dr. Martin Makary, professor of surgery and health policy and management at Johns Hopkins University School of Medicine, […]

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Leadership Flows Down Hill

We’re currently working with an organization embarking on an extensive leadership and culture development process. It’s starting in a series of workshops and planning retreats with the CEO and his team of direct reports along with their direct reports. The first part of the process is our strengths-based 360 assessment. The CEO is actively engaged […]

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4 Elements That Will Make Leadership Development More Successful

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Is Your Leadership, Innovation, and Culture Gap Choking Your Growth?

In its Human Capital Trends dashboard, Deloitte surveyed over 2,500 leaders in more than 90 countries who are concerned with talent management. The survey respondents see talent as a major challenge to growth. A few key findings were: “Softer areas such as culture, engagement, leadership and development have become urgent priorities. Leadership and learning have […]

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Executive Team Building and Culture Development Webinar – March 9

We’ve recorded a webinar on Executive Team Building and Culture Development  that you can access in our archive now. Here’s what we cover: Strategic Organization/Culture Development: Building a common understanding/framework for leading change Leadership is an action, not a position: Developing a culture with leaders at all levels Balancing “hard” management systems/processes with “soft” leadership/people […]

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Essential Elements of Leadership, Coaching, and Culture Development

Jim Clemmer delivers a fast paced and information-packed 45 minute webinar and answer 15 minutes of audience Q&A, outlining essential building blocks of leadership, coaching and culture development.

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Overcoming The 7 Deadly Time Traps for Leaders

In a recent Leadership Team Retreat we used a survey based on 7 Deadly Time Traps for Leaders. The biggest trap this team fell into was Acceleration and Overload. This was closely followed by Reactive and Busyness and Coaching Skills. We agreed these three areas were intertwined. These were creating a growing sense of frantic […]

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12 Point Leadership, Coaching, and Culture Development Checklist

Why does study after study continue to show that 70% of leadership, culture, change, and other improvement efforts fail? There are many factors contributing to this persistently low success rate. The biggest element is leadership and organization culture. These two intertwined factors continually show up as the critical X factors. “Soft” leadership and culture boosts […]

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The High Cost of Failing to Deal with Toxic Employees

Cornerstone OnDemand analyzed their dataset of 63,000 employees spanning 250,000 observations and concluded: Good employees are 54 percent more likely to quit when they work with a toxic employee, if the proportion of toxic employees on their team grows by as little as one on a team of 20. As toxic employees make their co-workers […]

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Most Brand Management is Misguided and Makes Things Worse

Many organizations are making major investments in external branding. But often less attention or investment is made in improving the organization’s internal effectiveness. If frontline staff isn’t living the brand, customers’ raised expectations are dashed and their anger and cynicism grows. One of the biggest reasons frontline staff can’t live the brand is because operational, […]

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A Culture Change Compass for Assessment and Planning

One of the “7 Reasons Change and Development Programs Fail” is a partial and piecemeal approach to implementing programs like engagement, customer service, succession planning, safety, performance management, talent management, lean/six sigma, and IT. Our “compass model” has evolved from culture development work with dozens of organizations. It’s often used during Leadership Team Retreats for […]

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Communication Confusion: Balancing Electronic and Human Connections

Does your team/organization need more communication? Would you like to get more e-mails? Most workshop participants give an emphatic yes in response to the first question and a deafening no to the second. Yet when told that team/organization members want more communication many leaders respond with ccing more people or sending more e-mails. During the […]

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How Laurier is Strengthening Leadership Skills and Culture

Jim Clemmer with special guest Melanie Will, Manager, Learning and Organizational Development at Wilfrid Laurier University deliver a fast paced and information-packed 60 minute webinar. Jim outlines the latest research on driving positive business results by increasing your leadership effectiveness, and Melanie details the improvements in behaviors and skills across all leadership levels and in all departments at Laurier as they build a strengths-based culture.

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7 Deadly Time Traps for Leaders

Recently I was asked to speak at a CEO forum on strategic use of the CEO’s time. This was a great opportunity to review the common themes emerging from our  keynotes and workshops and leadership team retreats. These time traps apply to anyone in a leadership role, but especially to senior executives. How many of […]

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Learning and Development Professionals Are Way Off Track

Last month I delivered a one hour webinar on How Learning and Development Can Build Stronger Leaders and Cultures (click on title to view it) sponsored by The Institute for Performance and Learning (formerly the Canadian Society for Training and Development). During the webinar we ran a poll on the research and best practices presented. […]

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How Learning and Development Can Build Stronger Leaders and Cultures

Extraordinary L&D professionals use evidence-based approaches to build leadership skills that strengthen cultures, and cultures that strengthen leaders.

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