Many organizations are struggling with low or mediocre levels of employee engagement, customer service, quality, safety, productivity, and innovation. This reflects uninspiring cultures of mediocrity created by harried leaders madly scrambling to keep up. An organization’s culture ripples out from the senior leadership team leading it. In “Is Your Leadership Team Slipping into These Traps?” […]
Read post »Often a “dragon investor” on the Dragon’s Den TV show or a “shark investor” on the Shark Tank show will decide not to invest in a hopeful contestant’s company because he or she feels the budding entrepreneur isn’t “coachable.” An article in Entrepreneur magazine on how to attract venture capital investors lists coachability as one […]
Read post »Fortune magazine has just published this year’s list of “100 Best Companies to Work For.” Since 1998 the research and consulting firm, Great Place to Work, has been conducting the most extensive employee survey in corporate America. Drawing feedback from more than 232,000 employees at companies with more than 1,000 employees, measurements are ranked and […]
Read post »Jack Zenger and Joe Folkman recently studied thousands of leaders on the impact of positive and corrective feedback.
Watch webinar »When our kids were young I was often reminded of the old adage “children act like their parents — despite all attempts to teach them good manners.” When one of our kids did something I wasn’t especially pleased with, I found myself asking “where did you learn that?” When I stood back and I reflect on […]
Read post »A sign in a diner read, “Customers who feel our servers are rude should see the manager.” How true. Servers often reflect the level of service they are getting from their leaders. Rude or insensitive managers create that culture. As a customer, I’d rather not find out just how rude the manager is! Many organizations […]
Read post »A department, division, or organization’s culture ripples out from its leadership team. A team that wants to change “them” needs to start with a deep look in the mirror to change “us.” Organizational behavior reflects leadership team behavior. This is much like an old parenting adage, “children are natural mimics; they act like their parents […]
Read post »How Celgene and General Motors are Approaching the Challenge Jack Zenger and Joe Folkman talk with Crystal Zuckerman from Celegene and Maria Brennan from General Motors about their work in changing performance management practices. Jack and Joe will also report on their research and analysis of what boosts performance management. Some of what they’ll cover […]
Watch webinar »Check all that apply: Speed Traps and Tyranny of the Urgent – flooded by e-mails, endless meetings, and crisis management our team is often reactive and loses sight of the big picture. Partial and Piecemeal Programs – leadership development, succession planning, customer service, lean, safety, talent/performance management, IT systems, executive coaching, are separate programs not well linked […]
Read post »Learn vital executive team and culture development strategies Drawing from decades of work with hundreds of executive teams, Jim Clemmer delivers an energizing and information-packed webinar on the critical and intertwined need for leadership/culture development and executive team building. This fast-paced 60-minute session will focus on proven frameworks and best practices that empower executive teams […]
Watch webinar »Studies show that performance appraisals improve performance 1/3 of the time, reduce it 1/3 of the time, and has no effect the other 1/3 of the time. Clearly we have a problem. This abysmal performance of performance management has caused traditional performance appraisals to be abandoned by a third of U.S. firms. A vital question […]
Read post »A road sign on a winding mountain highway warned, “Slow Down or Die.” Simple, succinct, and great life advice as well. If day after day of stressful racing around doesn’t manage to physically kill us before our time, it will surely kill our happiness and enjoyment in being here. Here are a few tips for […]
Read post »Positive Psychology’s focus on identifying and developing strengths aligns strongly with executive development and leadership coaching. Once leaders understand the logic and power of strengths-based approaches the reaction is often “but of course.” However, taking for granted what’s right is hard and looking for what’s wrong is wired deep in our primordial brain. Organizational psychologist […]
Read post »Last month I delivered a 45 minute webinar on Essential Elements of Leadership, Coaching, and Culture Development (click the link to review the archived session). This was followed by 15 minutes of audience Q & A. Here a few more good questions I wasn’t able to get to in our brief time together: Q: Is […]
Read post »Recently I was talking with two executives about our approach for an upcoming leadership team retreat. We discussed their retreat objectives, possible agenda items, pre-assessment options, and who would participate. They’d recently brought together four departments into one service organization. They talked about rebuilding their organization structure and how to “fit the puzzle pieces together.” […]
Read post »What’s your experience with performance reviews? How energizing and helpful are they — to give or receive? Do performance reviews enhance, stunt, or do little for increasing effectiveness? Do you look forward to performance discussions with excitement or dread? The October issue of Harvard Business Review features an article on “The Performance Management Revolution.” The […]
Read post »About 10 years ago we customized a series of leadership training workshops for a large company. Over the next few years nearly 1,000 supervisors and managers went through the two-day workshops. Ratings were high and participants reported numerous positive outcomes and benefits from attending. However, senior executives didn’t participate and we weren’t able to get […]
Read post »Deloitte’s Human Capital Trends 2016 identified the top ten organizational issues through surveys and interviews with more than 7,000 business and HR leaders from 130 countries. Other than using the dehumanizing phrase “human capital” (treating people as breathing assets with skin, things, or “head count“), this report provides strong research on what’s needed to build […]
Read post »Building Critical Strengths In this learning-rich and fast-paced 60 minute webinar Jim Clemmer will outline how to obtain higher engagement, discretionary effort, and the business outcomes that matter most by connecting the strategy and needs of the organization with employees’ strengths, energy, and passion. You will learn: The six leadership behaviors that distinguish extraordinary leaders […]
Watch webinar »Despite extensive use of competency models and annual performance appraisals, our research shows that only 10 percent of leaders have an individual or personal development plan and are actively making progress on it. What’s going on? Most leaders are career driven and want personal and professional growth. Many want promotions, bigger opportunities, and higher levels […]
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