A short review of North America's adaptation of quality improvement approaches in the last two decades and how safety leadership needs to follow a similar route by Jim Clemmer.Watch video »
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Keys steps to effective feedback that’s more likely to result in lasting change.Watch video »
The most effective leaders are proactive, not reactive with their time managementWatch video »
How to manage your inbox - don't allow email to manage you!Watch video »
Focusing on strengths, not weaknesses to make the most of performance evaluations.Watch video »