Close

Found 176 results for 'All'

Tagged with 'Zenger Folkman'

New White Paper: Creating a Competency Model That Works

A friend who hasn’t seen a doctor in years was recently diagnosed with serious heart disease. He was immediately prescribed medication to reduce his blood pressure, control cholesterol, and thin his blood. His wife is fanatically devoted to natural remedies. She found a book arguing for cayenne pepper and garlic to soften and dissolve arterial […]

Read post »

Webinar: 8 Ways to Increase Leadership Speed without Breaking a Sweat!

With e-mail in-boxes burying managers in hundreds of e-mails while they rush through a blur of meetings, speed is essential to effectiveness — if not survival. Zenger Folkman recently analyzed 360 assessments on over 50,000 leaders to understand how speed impacts evaluations of their effectiveness. A “speed index” was created to measure speed in three […]

Read post »

How Leaders Cause Their Direct Reports to Sink or Soar

“Tell me about the people at the organization you just left,” said the senior manager who was screening candidates to fill a key leadership role. “They were uneducated and lazy,” the candidate responded. “You always had to keep an eye on them because they were constantly trying to goof off or rip off the company. […]

Read post »

Courageous Leaders Ask for Feedback

Ignorance may be bliss, but it’s deadly to leadership effectiveness. And it’s often the mark of a blind and weak leader. Feedback-impaired leaders often mistake compliance for commitment. They might, for example, proclaim an open door policy and when no one enters their office to raise problems, believe there aren’t any serious issues to be […]

Read post »

Great Coaches Inspire Dramatically Higher Extra Effort

Many organizations have increased their efforts to strengthen the coaching skills of their supervisors, managers, and executives. That’s because of mounting evidence showing that coaching effectiveness dramatically improves employee engagement, levels of customer satisfaction, productivity, safety, and profitability while reducing turnover, absenteeism, and costs. Coaching skills have an especially vital impact on “volunteerism.” This is […]

Read post »

Double Your Resolution Success by Building Strengths

A University of Scranton study on New Year’s resolutions reports that 2/3 of Americans make one. 47% of these are “self-improvement or education related.” The study found that only 8% are successful in achieving their resolution! Many New Year’s resolutions are aimed at correcting our deficiencies or shortcomings. So is it any wonder that 92% […]

Read post »

Surprising Research Results Show We Should Lead Like Scrooge

After Ebenezer Scrooge has his life-changing Christmas Eve experience, he enthusiastically sets out on a new pathway to personal growth on Christmas Day. When he gets back to work what would you suggest he do to increase Bob Cratchit’s workplace engagement? In his entertaining and insightful Forbes column, “Lead Like Scrooge: The Surprising Research Results“, […]

Read post »

Give the Gift of Recognition and Celebration

American president, Thomas Jefferson, once said “the glow of one warm thought is worth more to me than money.” Reinforcing feedback produces a powerful afterglow that raises the positivity ratio, energizes and inspires, and provides the pause that refreshes. This is the perfect time of year for you and your team to reflect back looking […]

Read post »

Middle Managers Are the Most Disengaged

Employee engagement is a critical issue for many organizations. And for good reason. Highly engaged employees are more productive, less likely to leave, have lower absenteeism, create happier customers, contribute to safer workplaces, increase revenues, and decrease costs. A new research study from Zenger Folkman shows that many organizations are overlooking their most disengaged people: […]

Read post »

Strengths, Positivity, and Halo Effects

Throughout my work I’ve quoted extensively from Martin Seligman’s pioneering work in founding the breakthrough field of positive psychology. This is the study of positive emotion, positive character traits, and positive institutions to raise the importance of psychological health around the world. His most recent focus has been on helping people move from enjoying a […]

Read post »

Video: The Difference between Training, Mentoring & Coaching

I’ve written extensively about coaching skills development. Many of my leadership books have full chapters on coaching and developing. We have also designed and delivered numerous coaching skills development workshops. Two years before we formed a strategic partnership with Zenger Folkman I reviewed their new book, The Extraordinary Coach: How the Best Leaders Help Others […]

Read post »

Webinar on 8 Critical Behaviors that Leverage Accountability

During one of my workshops we were discussing keys to building responsibility and ownership. One participant told us that he and his wife had their four year old grandson, Tyler, stay overnight at their house. In the morning he came running down the stairs and reported, “Grandma, Grandpa, somebody peed in my bed!” Kids will […]

Read post »

Dramatic Changes, Growth and Development

Since The CLEMMER Group’s founding in 1994, business, organizational life — our world — has been dramatically changing. Our first programs and services were built around my just published, third book Pathways to Performance: A Guide to Transforming Yourself, Your Team, and Your Organization. Over the next 15 years I wrote four more books that […]

Read post »

Perceptions Are a Leader’s Reality

Have you ever caught yourself saying, “that’s not reality, that’s just their perception”? This is a common trap leaders often fall into when receiving personal feedback or reviewing organizational survey data. We judge ourselves by our intentions. Everyone else assesses our leadership effectiveness by our behavior. That’s a highly subjective evaluation based on what others […]

Read post »

Webinar on the 10 Distinctive Behaviors of Innovative Leaders

George Bernard Shaw, the highly creative Irish playwright (he wrote more than 60 plays and won a Nobel Prize in Literature), and founder of the London School of Economics, George Bernard Shaw once declared, “Some people see things as they are and say ‘why?’ I dream things that never were, and say ‘Why not’? Seeing […]

Read post »

Interview Questions That Made Me Go Hmmmm….

At this fall’s Canadian Society for Training and Development conference I am delivering a full-day pre-conference workshop on November 11, Powerful New Approaches to Building Extraordinary Leadership and Coaching Skills, and a 90 minute conference session on November 13, Revolutionary Leadership Development that Doubles Learner Motivation. In their eNewsletter CSTD shone “the Speaker Spotlight” on […]

Read post »

Facing a Talent Gap? Archived Webcast Now Available

Last week I delivered a fast-paced webcast addressing the serious talent gap impeding many organizations. As I outlined at the beginning of the webcast, research shows: • 70% of executives think their organization lacks adequate bench strength. • 97% of organizations report serious leadership gaps — 40% say these are severe. • 65 to 75% […]

Read post »

Rebuilt Website for Better Access to Our Large Resource Library

Since putting our website online in 1996 it’s grown to 1,900 pages of book excerpts, columns, blogs, articles, videos, webinars, and information about The CLEMMER Group’s programs and services. All of these resources became increasingly difficult to navigate, which was further complicated by a clunky website platform that allowed few options to make navigation easier. […]

Read post »

Put Employees First to Delight Customers

How can apathetic or disengaged frontline servers produce happy customers? Some exceptional employee will delight customers despite how they’re treated by their boss or the organization. Most don’t. The vast majority of employees directly reflect the care and service they experience every day in their team or workplace. “The Secret to Delighting Customers? Put Employees […]

Read post »

Feedback is Critical to Leadership and Organization Effectiveness

We are working with a large industrial company having big problems with a multi-billion dollar project that will make or break the company’s future. To understand the roots of this potential disaster we interviewed and surveyed key project leaders, managers, and executives. This was followed by offsite retreats with key leaders that included “moose hunting” […]

Read post »