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Tagged with 'employee engagement'

Use This 10 Point Checklist for a Leadership Check Up

Use this checklist as a “time out” to reflect on your leadership strengths and gaps. When faced with wrenching changes, setbacks, and difficulties do you generally Lead, Follow, or Wallow? What would your team say? How do you know? What percent of your time are you now spending on Technical (applying your expertise and solving […]

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Study Shows Power of Leadership Behaviors Supported by Management Systems and Processes

A new study was recently published by the global management consulting firm, Boston Consulting Group (BCG). In partnership with 12 worldwide management organizations like The Conference Board, American Management Association, the Chartered Management Institute and others in Europe, Asia, and other countries, the survey sought input from 1,600 senior executives on 20 organizational capabilities. This […]

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Top Reasons Cultural Transformations Fail

Our Linked 2 Leadership group on LinkedIn (connect with me at http://ca.linkedin.com/in/jimclemmer) is having a lively and insightful discussion on the question, “What are the top reasons why cultural transformations fail?” Since the failure rate of organizational change efforts like health and safety, quality, productivity, innovation, customer service, morale/engagement, teamwork, or public sector renewal is […]

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For the Health of It: The Bottom Line on Healthy Workplaces

We’d expect that healthy employees in healthy workplaces create healthy bottom lines. What may be unexpected is just how big the impact is. We’d expect that work-related stress is also considered a big problem. Did you expect it to be far more critical than smoking or high blood pressure? Consider these research findings:  Employees with […]

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Are You Ready for the Changing Workplace?

How are you incorporating social media into your workplace? Is your workplace attracting or repelling the next generation of workers? Are you engaging and retaining frontline team members through effective employer brand management? Are you living your brand from the inside out? Do you lead with What or even How and miss the energizing power […]

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Love is at the Heart of Strong Leadership

Looking beyond the commercialization of Valentine’s Day, it’s a great time to nurture our inner romantic and express gratitude for our loved ones. As I write I am listening to a randomized Beatles playlist. Of the nearly 200 songs on the list, “The Word” started playing as I began this blog post. Its opening lines […]

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Thoughts That Make You Go Hmmm … on “Good Company”

“A team of scholars led by University of Southern California management professor Theresa Welbourne discovered that investments in human resources are the strongest predictors of the survival of firms five years after an IPO…”The reason HR factors had a positive effect on longer-term performance was due to their effects on what we call ‘structural cohesion,'” […]

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Why Organizational Change Resolutions Are Easily Broken

Over the past few decades many organizations have jumped on the change bandwagon with a long list of resolutions to change their ways and develop new habits. Here’s a partial list: Safety culture Customer centric/focus/service Teamwork Innovation Flexibility/adaptability to change Best place to work/top employer Excellence Market/industry leadership Higher employee engagement Like too many New […]

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‘Tis the Season for Recognition, Appreciation, and Celebration

After another epic global feat, Santa must now be taking the pause that refreshes! The Holiday Season should be that critical pause for all of us. This is the time of year for family, friends, and celebrations. It’s a great time to strengthen our gratitude skills as we look back at all we’ve accomplished and […]

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Harnessing the Power of Participation

There’s another excellent article in this month’s Harvard Business Review on harnessing the power of highly engaged people. Professor of leadership, Douglas Ready, and PhD student, Emily Truelove, report on how companies like the beauty retailer Sephora, luxury hotel chain Four Seasons, and French food giant Danone, came through hard times stronger than ever. In […]

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What’s Your Me/We Ratio?

Fellow professional speaker and good friend, Donald Cooper, makes this excellent point in his December newsletter: “In many conversations with business owners and their teams I’ve been amazed and distressed at how many business owners use ‘I’ and ‘my’ when they should be using “we” and “our”. They constantly say, ‘I did this and I […]

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Shared Secrets from the Cirque

If you’ve never taken in one of the amazing and spectacular shows of the Cirque du Soleil, you really need to treat yourself and see one. Cirque travels extensively to major cities and have permanent shows with elaborate stages and buildings in Las Vegas. One of my favorite shows of all time is their The […]

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Exponential Engagement: The Power of Three

In today’s economic uncertainty employee engagement is critical. Organizational engagement surveys are showing that employee frustration is accelerating as engagement plummets. They feel trapped. With higher unemployment rates and tight job markets, many people on the frontlines — especially those with less specialized skills — are clinging to jobs they don’t enjoy. Employee engagement is […]

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“Shift Happens” Video Ignites Discussion on How We Need to Change or We’ll be Changed

Last week I ran a highly customized Peak Performance Leadership workshop and facilitated a strategy session in beautiful Colorado Springs. It was the perfect place to discuss climbing to higher levels of personal, team, and organization performance — especially during these fast changing and turbulent times. We also got to experience their first heavy snowfall […]

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Core Elements to Leading a Peak Performance Culture

Organizational culture development is a complex topic with many intertwined leadership components. Establishing a peak performance culture in what’s sometimes called a “green field” situation has different challenges than changing an established culture (sometimes called “brown field”). In response to my July blog, RIM/Blackberry is at a Critical Leadership Crossroad, a subscriber sent me this […]

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Major Global Study Calls for a Leadership Revolution

The training firm Development Dimensions International (DDI) has just released their Global Leadership Forecast 2011. It’s billed as “the biggest study of its kind, involving over 2,600 organizations in 74 countries. Nearly 1,900 HR professionals and 12,500 leaders participated.” This is the sixth biannual forecast they’ve completed since 1999. The forecast conclusions are very useful […]

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Nine Leadership Behaviors to Build Commitment

So many leadership topics to write about and so little time! I continue to stockpile research on personal, team, and organization leadership. Today’s blog draws from two research pieces I’ve been hanging on to for a while, waiting for a chance to share them with you. The first is about how “CEOs Misunderstand Employee Engagement.” […]

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Lasting Organizational Change Balances Doing and Being

A three decades long trail of failed organizational change efforts stretches back to include excellence, customer focus/service, total quality management, continuous improvement, team building, reengineering, employee engagement, process management, strategic planning, new technologies, IT systems, safety, and Lean/Six Sigma. And that’s to name just a few! Failure rates of these efforts are 50 – 70% […]

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Management Practices to Reduce Workplace Stress

An e-mail from Philip, a student working on a senior thesis on “management practices that can help reduce stress in the work environment,” provoked me to think further and review some of my writing on this growing epidemic. Below are Philip’s questions and my responses. Stress is a classic symptom or result of many underlying […]

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Lean Leadership: Boosting or Blocking Lean/Six Sigma Tools and Techniques

A key element of my work last month with Qantas Airways in Australia involved linking customer focus, employee engagement, and process management. This month I was engaged by a national insurance company to help their executive team understand their role in implementing Lean/Six Sigma. My experience with Lean/Six Sigma began in the late eighties with […]

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