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Tagged with 'culture change'

Thoughts That Make You Go Hmmm on…Culture Development

A few thought provoking excerpts from, The Culture Blueprint: A Guide to Building the High-Performance Workplace, by Robert Richman: Culture change is not a strategy or an initiative. This is a total mind shift. Once you truly experience it, you can’t go back. Without taking care of your people, who will deliver? In order to […]

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Reversing 9 Attributes of Cynical Cultures

How many of these points apply to your organization? High “snicker factor” on your vision, values, or mission statements Declining or stagnant employee engagement levels Absenteeism and “mental health days” Difficulty attracting or hanging on to top talent Waning or plateaued Client/Customer satisfaction Resistance to change Weak trust and teamwork Less than stellar service/quality levels […]

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Making People Stronger for Organizations and Organizations Stronger for People

Decades of research shows that many leadership development programs have little impact on creating lasting behavior change. Sometimes called “spray and pray” or “sheep dipping,” many efforts provide one-off learning or development events in the hope that something will stick. With weak follow through and little connection to daily work life it rarely does. Decades […]

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Leading a Peak Performance Culture Webcast Links

With over 500 sites from many countries tuned to our one hour webcast last week it’s clear that Leading a Peak Performance Culture is a topic with lots of interest. You can now view the full archived webcast by clicking here. During this fast-paced session I gave a high altitude, jet speed overview of a […]

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Video Clip: Working ON the Team versus IN the Team

We’re working with the leadership team of a multi-billion dollar project that’s critical to the future of the company. Through a series of offsite retreats with dozens of the top managers and key professionals we’ve developed strong alignment on core Strategic Imperatives for the next year. We’re now forming SI Teams and solid implementation plans […]

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New Director of Business Development, Executive Briefing, and Public Workshops

After months of searching for just the right executive I am delighted that Brad Smith recently joined our team as Director, Business Development. Brad has nearly twenty years of experience as a trusted advisor in organizational effectiveness, leadership/culture development, learning, career and talent management, consulting, Human Resources, and performance improvement to hundreds of organizations in […]

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Is Your Culture Built on a Weak Foundation?

In the opening lines of the chapter entitled, “Making Strength Productive” in his 1967 book The Effective Executive, the “father of modern management,” Peter Drucker writes, “to make strength productive is the unique purpose of organization. It cannot, of course, overcome the weakness with which each of us is abundantly endowed. But it can make […]

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Changing Forms Doesn’t Create Strengths-Based Performance Appraisals

As with my webinar earlier this month, 11 Keys to Building Extraordinary Leaders and Coaches (now archived and available for viewing), when presented with the overwhelming research, reflecting on their own experiences with good and bad leaders, and thinking about what motivates them to stick with an improvement plan, most audience members experience a sharp […]

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Where’s Your Culture on the Customer-Cattle Continuum?

I was just on a flight from Toronto to LaGuardia airport in New York City. Severe thunderstorms caused us to be diverted to nearby Newark, New Jersey. The captain kept us updated along the way. Once we’d landed in Newark he came into the cabin and asked who would like to get off here and […]

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Use This Checklist for a Ten Point Management Team Check Up

Last month I posted a blog on Use This 10 Point Checklist for a Leadership Check Up. This was developed as I prepared for this year’s only open/public Leading @ the Speed of Change  workshop here in the center of the universe – my hometown of Kitchener, Ontario (just 45 minutes west of Toronto airport). […]

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Leadership Matters – We Must Build Capacity

Leadership is fast resembling the famous Mark Twain quote about the weather – everybody’s always talking about it but nobody does anything about it. Based on their ongoing research, The Conference Board of Canada concludes, “Building leadership capacity has been a top priority for several years, at least on paper. The problem is that, while […]

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Six Core Values of Organization Development

Over the years that I have been writing The Leader Letter, culture and organization development emerged as a core theme. One of the early OD works was a 640 page text book written by Newton Margulies and Anthony P. Raia entitled Organizational Development: Values, Process, and Technology. On page three they outline these core values […]

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Use This 10 Point Checklist for a Leadership Check Up

Use this checklist as a “time out” to reflect on your leadership strengths and gaps. When faced with wrenching changes, setbacks, and difficulties do you generally Lead, Follow, or Wallow? What would your team say? How do you know? What percent of your time are you now spending on Technical (applying your expertise and solving […]

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Study Shows Power of Leadership Behaviors Supported by Management Systems and Processes

A new study was recently published by the global management consulting firm, Boston Consulting Group (BCG). In partnership with 12 worldwide management organizations like The Conference Board, American Management Association, the Chartered Management Institute and others in Europe, Asia, and other countries, the survey sought input from 1,600 senior executives on 20 organizational capabilities. This […]

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Top Reasons Cultural Transformations Fail

Our Linked 2 Leadership group on LinkedIn (connect with me at http://ca.linkedin.com/in/jimclemmer) is having a lively and insightful discussion on the question, “What are the top reasons why cultural transformations fail?” Since the failure rate of organizational change efforts like health and safety, quality, productivity, innovation, customer service, morale/engagement, teamwork, or public sector renewal is […]

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Creating Sustained Performance through Thriving Workplaces

University of Michigan management and organization professor, Gretchen Spreitzer and Georgetown University assistant business professor, Christine Porath published a very practical article in the January-February issue of Harvard Business Review. “Creating Sustainable Performance” surveyed 1,200 white and blue-collar employees in several studies over seven years across a swath of industries. They concluded that a better […]

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Use February’s Bonus Day for R & R Time

Since 2012 is the year of Heather and my 35th wedding anniversary, we’ve been living out one of our dreams with a 30 day cruise that left San Diego, CA on January 4 to Hawaii, through the South Pacific, and back to San Diego. There are many, many fascinating aspects to this part of the […]

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Thoughts That Make You Go Hmmm … on “Good Company”

“A team of scholars led by University of Southern California management professor Theresa Welbourne discovered that investments in human resources are the strongest predictors of the survival of firms five years after an IPO…”The reason HR factors had a positive effect on longer-term performance was due to their effects on what we call ‘structural cohesion,'” […]

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Book Review of “Good Company: Business Success in the Worthiness Era”

Good Company ties together the lessons we’re still learning from The Great Recession, and explains what’s fueling the occupy movements, shows how social responsibility and environmentalism is dramatically shifting business approaches, and identifies the rising power of customers. Good Company is an inspiring and uplifting read for those of us working to bring about a […]

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Why Organizational Change Resolutions Are Easily Broken

Over the past few decades many organizations have jumped on the change bandwagon with a long list of resolutions to change their ways and develop new habits. Here’s a partial list: Safety culture Customer centric/focus/service Teamwork Innovation Flexibility/adaptability to change Best place to work/top employer Excellence Market/industry leadership Higher employee engagement Like too many New […]

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