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Leaders Shape Focus and Context

Strong leaders connect and energize people. They work tirelessly to ensure that no ones loses sight of what it's all about.

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Leaders Put Good Intentions into Action

Looking back, we can all point to times in our lives that seem wasted. If we fail to continuously grow, change, and develop, then precious life is wasted.

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Leaders Make the Difference

Not all organizations perform equally. The significant variable is the quality of leadership.

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Leaders Make it Happen

Leaders act on the belief that choice more than chance determines our circumstance. Leaders don't wait for something to happen, they make it happen.

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Leaders Invest in Growing and Developing People

Leaders demonstrate by their actions that people are the most critical factor in an organization's performance. That's why they invest heavily in growing and developing people.

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Leaders Inspire Their Teams With Optimism

Optimistic, enthusiastic leaders more easily retain top people, compared with those bosses who tend toward negative moods. When the leader is in a happy mood, the people around him or her view everything in a more positive light.

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Leaders Inspire by Example

Team members act like their leader – despite all attempts to train them otherwise. Changing them won't succeed unless it is preceded by the leader changing his or her behaviour.

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Leaders Help People to Help Themselves

Getting teams to share the workload and become more self-sufficient shifts the team leader's role and focus. Leaders spend much less time personally solving problems, and invest their time in making sure the right problems are being solved.

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Leaders Help People See Beyond What Is to What Could Be

Successful entrepreneurs are leaders with vision who predict the future by inventing it.

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Leaders Have Great Expectations

Consistently held expectations become self-fulfilling prophecies. Leaders see people as they could be – as eagles in training.

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Leaders Handle Performance Problems

Leaders know that poor performance is like a highly contagious disease. The longer it goes unchecked, the more everyone suffers.

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Leaders Go First

Team members act like their leader – despite all attempts to train them otherwise. Changing them won't succeed unless it is preceded by the leader changing his or her behaviour.

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Leaders Give People Space to Grow

Leaders treat each person in their organization as an individual with his or her own unique aspirations, strengths, and characteristics; and then work to put people in the best place for them to thrive and succeed.

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Leaders Foster Individual Passion for Change and Improvement

Strong leaders harness the passion of the monomaniacs on their team to bring about change.

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Leaders Focus on Reflection and Renewal

Strong leaders who are effective coaches know the value of reflection and renewal. They periodically pull themselves and their teams back from daily work in operations to work on themselves.

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Leaders Energize and Inspire

We are either part of the energy problem or part of its solution. There is no neutral zone. We are either net takers or net contributors of energy to others. We need to ask those we're trying to lead or influence about our energy leadership. Highly effective leaders energize others. That energy mobilizes people to action.

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Leaders Control Their Own Destiny

Leaders refuse to let fate or others control their destiny. Leaders take responsibility for their choices. Such strong leaders remind us that failure is an event, not a person. To fail to attempt is far worse than to attempt and fail.

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Leaders are Made, not Born

Effective leaders are made, not born. If we are not working hard to continually improve our leadership skills because we weren't "born with natural talent" then we are either copping out, misinformed, or both.

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Leaders are Learned Optimists

Optimists excite and arouse others to action by helping them see, believe in, and reach for what could be. To become effective leaders — to see beyond what is to what could be — we need to become "learned optimists."

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Keys to Personal, Team, and Organization Transformation

Lasting and effective change and improvement comes from moving beyond bolt-on programs and quick-fix improvement programs to built-in processes.

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