Close

Found 26 results for 'Blog'

In the topic 'Performance Management'


Click to view:
AllBlogArticlesWhitepapersCase StudiesVideosWebinarsBooks/CDs

Webinar: What to Do About the Performance Review?

What’s your experience with performance reviews? How energizing and helpful are they — to give or receive? Do you look forward to performance discussions with excitement or dread? Do performance reviews in your organization boost, block, or befuddle effectiveness? In a Harvard Business Review article on “The Performance Management Revolution,” the authors write, “hated by […]

Read post »

Redefining Performance Management: How Celgene and General Motors are Approaching the Challenge

Studies show that performance appraisals improve performance 1/3 of the time, reduce it 1/3 of the time, and has no effect the other 1/3 of the time. Clearly we have a problem. This abysmal performance of performance management has caused traditional performance appraisals to be abandoned by a third of U.S. firms. A vital question […]

Read post »

Good Question: Following Up our Essential Elements Webinar

Last month I delivered a 45 minute webinar on Essential Elements of Leadership, Coaching, and Culture Development (click the link to review the archived session). This was followed by 15 minutes of audience Q & A. Here a few more good questions I wasn’t able to get to in our brief time together: Q: Is […]

Read post »

Fixing Performance Management: What’s the Point ?

What’s your experience with performance reviews? How energizing and helpful are they — to give or receive? Do performance reviews enhance, stunt, or do little for increasing effectiveness? Do you look forward to performance discussions with excitement or dread? The October issue of Harvard Business Review features an article on “The Performance Management Revolution.” The […]

Read post »

Feedforward Rather Than Feedback to Fix Our Broken Performance Management Systems

Research by Marie-Hélène Budworth, assistant professor of Human Resource Management at York University, shows that managers giving feedback to staff changed their performance 1/3 of the time, had no effect another 1/3 of the time, and actually reduced performance 1/3 of the time. What if a medical treatment was only effective 30% of the time […]

Read post »

Thoughts That Make You Go Hmmm on…Knowing versus Doing

      My last blog linked to Zenger Folkman’s May 25 webinar on Execution – The KEY to How Leaders Get Things Done with a discussion of knowing versus doing. Common sense often isn’t common practice. “With regard to excellence, it is not enough to know but we must try to have and use […]

Read post »

Using 360 Assessments for Talent/Performance Management versus Personal Development

360 assessments are now being used by over 85% of larger and leading organizations. As I wrote in “9 Problems with 360 Multi-Rater Assessments” there’s a growing backlash and resistance to their use because they often search for gaps and weaknesses. Our work with Zenger Folkman has shown that 360 data on a leader’s effectiveness can […]

Read post »

Spotlight on Feedback

Plato once observed “We can easily forgive a child who is afraid of the dark; the real tragedy of life is when people are afraid of the light.” Ignoring or failing to understand how others see our behaviors keeps us in the dark and diminishes everyone’s perceptions of our leadership effectiveness. Those perceptions then shape […]

Read post »

New Research Paper on Feedback: The Powerful Paradox

Last year Jack Zenger and Joe Folkman conducted a survey among readers of their Harvard Business Review blog readers. 2,700 responded to the online survey with questions about positive and negative feedback and attitudes about feedback experiences. This was an international survey with over half of the respondents coming from outside the United States. Here […]

Read post »

New Survey Showing a Strengths Revolution in our Workplaces

In 2001 only 2 out of 10 people reported that they had a chance to do what they do best every day at work. In 2015 this more than doubled to 5 out of every 10 people. Michelle McQuaid is an honorary fellow at Melbourne University’s Graduate School of Education, holds a Masters in Applied […]

Read post »

Avoid the Either/Or Performance Management Trap

As I was preparing my slides for next week’s coaching and leadership development webinar I rediscovered a powerful description of coaching I’d cited decades ago in one of my first books. In A Passion for Excellence: The Leadership Difference, Nancy Austin and Tom Peters write, “Coaching is the process of enabling others to act, of […]

Read post »

How to Positively Correct Negative Behavior (Video)

Many managers either don’t address performance issues and negative behavior or do it poorly. Both cases lead to disengaged and demoralized team members. Survey after survey shows that a great source of frustration for most of us is not being given effective feedback when our behavior creates problems or performance falls short. It’s one of […]

Read post »

The Performance Evaluation Meeting

Focusing on Strengths and Not Weaknesses Tricia is preparing for a performance review meeting with Tom. She’s very happy with his work and sees lots of potential for him to grow further in his role and move up to higher leadership roles. Tom is a strong communicator, good at building relationships, and inspires his direct […]

Read post »

Webinar on 8 Critical Behaviors that Leverage Accountability

During one of my workshops we were discussing keys to building responsibility and ownership. One participant told us that he and his wife had their four year old grandson, Tyler, stay overnight at their house. In the morning he came running down the stairs and reported, “Grandma, Grandpa, somebody peed in my bed!” Kids will […]

Read post »

Complimentary Webinar: FEEDBACK – You Need it, Your Employees Want to Hear it!

We are often asked, “What is the one thing a person ought to do to be a better leader and have a more successful career?” While it is difficult to narrow down the list to just one thing, there is one that seems to surface over and over again in Zenger Folkman’s research. That one […]

Read post »

Coaching Matters: Five Steps, Webinars, Symposium, and Briefing

Having someone fix our turned up collar or point out we have a piece of spinach in our teeth before a big presentation can be very helpful. The tone and intention of this feedback makes us feel supported and thankful or belittled and resentful. Giving difficult feedback is a critical coaching skill. As reported in […]

Read post »

Here’s the Feedback on Getting and Giving Feedback

In “Assess Your Effectiveness at Getting and Giving Feedback” I summarized Zenger Folkman’s recent research on the power of feedback. Leaders ranked in the top and bottom 10% on asking for and giving feedback were also rated the highest or lowest in leadership effectiveness and engagement levels. The post had a link to Zenger Folkman’s […]

Read post »

Strengths-Based Development for Parenting and Education

An 11 Keys to Building Extraordinary Leaders and Coaches webinar participant e-mailed me with this observation and question: “It’s amazing that for so long our organization has been concentrating on improving employee weaknesses and seemed to forget about helping them achieve greatness by focusing on what they are good at. I assume I can use […]

Read post »

Changing Forms Doesn’t Create Strengths-Based Performance Appraisals

As with my webinar earlier this month, 11 Keys to Building Extraordinary Leaders and Coaches (now archived and available for viewing), when presented with the overwhelming research, reflecting on their own experiences with good and bad leaders, and thinking about what motivates them to stick with an improvement plan, most audience members experience a sharp […]

Read post »

Most Performance Appraisals like Being Poked in the Eye with a Stick

In 1998, Martin Seligman, Professor of Psychology at the University of Pennsylvania, was elected President of the American Psychological Association by a landslide. This set him casting about for a central theme for his time in this key leadership role. A few weeks later — still puzzling over a theme — he was weeding in […]

Read post »