We had over 400 sites join last week’s webinar on building extraordinary leaders and coaches. During this 60 minute webcast I outlined a high level and highly condensed overview of 5 keys to strengths-based leadership development and 6 steps to building a coaching culture with exceptional leaders. In this fast-paced webcast I rapidly covered: • Key […]
Read post »In a chapter entitled “Making Strength Productive” in his 1967 book The Effective Executive, the “father of modern management,” Peter Drucker writes, “You cannot build performance on weaknesses. You can build only on strengths. To focus on weakness is not only foolish; it is irresponsible. It is a misuse of a human resource as what […]
Read post »I had lunch recently with Derek Alton to discuss his new role as Campaign Animator at the Tamarack Institute for Community Engagement. Derek is a sharp, creative, and ambitious young innovator who is very driven to fulfill Tamarack’s mission of “collaboratively creating vibrant communities by engaging learning leaders.” I’ve stayed in touch with Tamarack’s co-founding […]
Read post »Many attempts to improve customer service are variations of “the operation was a success but the patient died.” Customer service improvements and measurements often focus on a narrow set of customer interactions or a few steps in the service process. What’s missing is understanding and improving the customer’s entire experience. “The Truth About Customer Experience” […]
Read post »This month’s release of release of “Jobs” the biographical drama film starring Ashton Kutcher as Steve Jobs shows our continuing interest in this extraordinary leader. Jobs disrupted and redefined the music, smart phone, computer, and related industries. Jobs’ large legacy resulted from a few outstanding strengths that many called genius. The new film, previous books, […]
Read post »Are you frustrated and overwhelmed by a flood of e-mails, meetings, and endless administrative tasks? Does it feel like the harder you work, the less you accomplish? In their article, “Make Time for the Work that Matters,” in the September issue of Harvard Business Review, London Business School professor Julian Birkinshaw and productivity consultant Jordan […]
Read post »Recently I had a coaching session with an operations vice president to review her personal development plan, following her participation in our Extraordinary Leader workshop. In that session she received feedback from 19 peers, direct reports, and others throughout her organization. Joanne rated herself very low on Builds Relationships and Collaboration and Teamwork competencies. Everyone […]
Read post »A few thought-provoking insights from Kevin Wilde’s leadership development book, Dancing with the Talent Stars: 25 Moves That Matter Now: “Strong learning practices make the difference. Smart organizations invest consistently in learning, master the essential moves, ensure that what is taught transfers and use partners well for superior performance.” “At the onset of a career, […]
Read post »Kevin Wilde is Vice President of Organization Effectiveness and Chief Learning Officer at General Mills. Since joining in 1998, the company’s been consistently recognized for its innovative development work, highlighted by Fortune’s #2 ranking as one of the best companies in the world at leadership development, Leadership Excellence magazine ranking at #1, and Training magazine’s […]
Read post »Time away from daily operations in a management team retreat is critical to “sharpening the axe.” Having seen the powerful R & R (revitalization and renewal) emerge from dozens of offsite retreats we’ve facilitated over the decades, I used to be baffled by the fact that so many management teams don’t do them. It’s now […]
Read post »Joe Folkman’s latest Forbes column, “Exceptional Leaders: Are they the Friend or the Enemy?“, provides yet more of his research on the incredible multiplying power of leaders who are BOTH likable and demanding. Finding synergy where others see contradictions is proving to be a key element in highly effective leadership. “The opposite of a correct […]
Read post »My last blog discussed the key findings and advice outlined in the Harvard Business Review article, “Making Yourself Indispensable” (click here to read that blog post). At the time that article appeared in HBR, executive coach and bestselling author, Marshall Goldsmith, interviewed Jack Zenger in his Huffington Post blog. Read the interview at “The Indispensable […]
Read post »In preparing for Zenger Folkman’s Client conference next week in Park City, Utah, I reread “Making Yourself Indispensible” by Jack Zenger, Joe Folkman, and Scott Edinger published in Harvard Business Review. Reading this landmark article nearly two years ago was one of the key steps in taking a closer look at Zenger Folkman’s revolutionary leadership […]
Read post »Our work with strengths-based leadership development over the past year has been highly rewarding and sometimes frustrating. It’s rewarding to watch workshop participants connect with the idea of building on their natural strengths. Once most people see the deep and compelling research and think about the personal motivation for growth and development that comes from […]
Read post »I’ve delivered hundreds of leadership workshops over the past few decades. Until our partnership with Zenger Folkman, these sessions were based on “timeless leadership principles” that encouraged participants to build their improvement plans around the weaker areas to round out and expand their leadership skills. That meant focusing on weaknesses. Last week I delivered another […]
Read post »Symantec is a global leader in software security, storage, and systems management. Sometimes people enviously argue that a company like Symantec can afford to invest in leadership and organization development because of their success. But a large part of Symantec’s success has resulted from these development investments. Symantec attracts highly effective leaders from around the […]
Read post »The American Society for Training and Development recently asked 10 “of the biggest names in the industry” to weigh in on the past, present, and future of the profession. ASTD’s conclusion from this input was “the need for skills development, the importance of learning and development, and the link between employee performance and organizational success […]
Read post »My last blog looked at using multi-rater feedback to pinpoint our leadership location. This is proving to be twice as accurate as self-assessment in identifying leadership strengths that we can magnify toward exceptional leadership. Not only does feedback help leaders build strengths — or identify fatal flaws that could derail their career — asking for […]
Read post »In recent keynote presentations and workshops with HR and leadership development professionals, more and more participants have been embracing the approach of building on strengths. When presented with the powerful evidence and logic of strengths-based leadership development, most people are convinced. But it’s tough to let go of deeply ingrained practices and “conventional wisdom.” One […]
Read post »How would you describe the organizational culture of your dreams? What are its essential elements? How would people treat each other? What core values would shine brightly every day? If you could eavesdrop on members of your team describing their workplace at a family gathering or social event, what would you hope they’d say? We […]
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