Poor Leaders Can Change Their Spots
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AllBlogArticlesWhitepapersCase StudiesVideosWebinarsBooks/CDs11 Components of a Best in Class 360 Assessment
Participants who engage in 360-degree assessments that lack these 11 elements often have a negative experience.
Read whitepaper »Leadership Competency Models
How do we know we have the right competencies without empirical data that these are the key behaviors that have the greatest impact on employee engagement, attraction and retention, customer service levels, quality, innovation, safety, productivity, sales, and profits?
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The Extraordinary Leader: Turning Good Managers into Great Leaders
This breakthrough book (completely revised and updated in 2009) identifies the 16 competencies necessary for effective leadership. The authors have analyzed the responses of tens of thousands of peers, subordinates and more as they describe, “What makes a great leader?”
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How To Be Exceptional: Drive Leadership Success By Magnifying Your Strengths
From the leadership gurus of Zenger Folkman, How to Be Exceptional provides a revolutionary approach to leadership development. Instead of focusing on your weaknesses and how to overcome them, it focuses on your strengths — and how to build them.
View book/ebook/CD »Exceptional Leaders Aren’t Well-Rounded
I’ve been guilty of perpetuating the misconception of the well-rounded leader. Like many training and development professionals I used to believe that leadership skills development comes from assessing leaders against a leadership framework or competency model and developing an improvement plan to round out the flat or weak spots. But this long-held view is no […]
Read post »Webinar on Building Leadership Skills and a Coaching Culture
Would you like to move beyond building individual leaders to building a culture of exceptional leadership and coaching in your organization? Are you concerned about succession planning, deepening leadership bench strength, cultivating teamwork, recruiting top talent, increasing retention and engagement, improving customer service, safety and wellness, and increasing sales and profits? These critical issues are […]
Read post »Halloween Tips for Dealing with a Scary Boss
Ghosts, goblins, and zombies are scary. But working for a bully boss can be terrifying — like living with a creature from the black lagoon. If we allow ourselves to be a victim of a horrible boss we could even end up in an early grave. Most bad bosses aren’t evil. They’re often good people […]
Read post »Warning Signs: How Vulnerable is Your Career?
As the frenetic pace of organizational mergers, downsizing, and restructuring picks up speed, middle and senior managers are faced with career opportunities and major threats. A few months ago I coached “Sheila,” a manager who had been through our Extraordinary Leader development process. Sheila had been given 360 feedback from her manager, peers, direct reports, […]
Read post »You Are Here: Multiple Feedback Points Locate our Leadership Skills
We’re currently facilitating a customized version of The Extraordinary Leader development sessions with hundreds of supervisors and managers in an organization using just self-assessments. Executives in this company had very negative past experiences with using 360 feedback assessments. They agreed that those experiences came from the all too common weaknesses-based approach grounding most 360 feedback […]
Read post »Leadership Competency Models: Why Many Are Failing and How to Make them Flourish
Last week’s two blogs on leadership competencies generated some stimulating discussion and feedback on the promise and problems of this popular approach to leadership development. Given the central importance of this issue to leadership and organization development, both blogs are now available as a white paper. Click on Leadership Competency Models: Why Many Are Failing […]
Read post »5 Keys to Make Leadership Competency Models Flourish
My last blog post looked at how Why Many Leadership Competency Models Are Failing. This post looks at what has been learned over the decade of implementing the Strengths-Based Leadership Development System. Jack Zenger, Joe Folkman, and their team have compiled a huge body of research on the best practices for developing and effectively using […]
Read post »6 Reasons Many Leadership Competency Models Fail
Most progressive organizations today are using leadership competency models to outline the key skills and behaviors they want to see in their supervisors, managers, and executives. Leadership competency models can provide a structured framework for defining and developing those behaviors that have the biggest impact on an organization’s performance. Used effectively, they become a roadmap […]
Read post »9 Points for Getting 360 Degree Reviews Right
My last two posts have focused on dealing with feedback fears and using feedback to move us forward. As we work with Clients to implement our Strengths-Based Leadership Development System we’re tapping into Zenger Folkman’s extensive knowledge base and rapidly expanding our experience and expertise in using 360 feedback tools. It’s an incredibly powerful vehicle […]
Read post »GPS for A Personal Development Plan
Last week I received this e-mail from a manager in Toronto: “You were recommended to me by my boss. He is interested in having me take some leadership training specifically on the issue of ‘managing up.’ I see that this is an area you discuss on your website. Would you have some time to discuss […]
Read post »360 Feedback Tools Can Help or Hurt Leadership Development
360 multi-rater feedback assessments are now used by more than 85% of Fortune 500 companies. They’ve become a foundation of leadership development efforts because they’re like a GPS unit showing leaders their current leadership effectiveness (“you are here”) and mapping a route to increased effectiveness. 360 feedback tools derive their name from getting feedback in […]
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