Communication is one of the key marks of a leader. Highly effective leaders transfer their energy and passion to the people they're trying to mobilize with words that paint exciting pictures, ring true, fire the imagination, or touch the spirit. Like the leader, their words are charged with energy.
Read article »Strategy is an interactive process focusing on improvement and implementation, but beware of common strategic planning traps.
Read article »Based on strategic measurements, changes are made and improvements initiated using process management, systems realignment, experimentation, pilots, and the like.
Read article »When we don't know how we're doing we can't improve. Failing to periodically review and assess is one of the major reasons so many improvement efforts lose their way.
Read article »The big differences with reward and recognition approaches have to do with how they're used. Making them shallow and crass will threaten to swing attention away from the meaningful issues of principles and purpose and move to self-interest and selfishness.
Read article »Discover the Reward and Recognition approaches that can help you to avoid the pitfalls and pave your organization's pathway to success.
Read article »A great fictional story, illustrating a major problem we encounter again and again in our work with individuals, teams, and organizations trying to move to higher levels of performance. It's the problem of balancing the speed and pace of daily life or operations, with periodically stepping back to make sure we're heading in the right direction.
Read article »Whose needs are your recognition and reward systems designed to serve? What are the goals? Are they to manipulate, control, and "motivate?" Or do they build an atmosphere of helpfulness, appreciation, and high energy? How do you know? As with beauty, quality, or customer service, reward and recognition are in the eyes of the beholder.
Read article »Only two groups of people thrive on sincere recognition and genuine appreciation — men and woman. Highly effective leaders give recognition and appreciation up, down, and across the organization and within and among teams and team members.
Read article »Add a richer sense of meaning to our lives by developing purpose aimed at serving others. Profits are a reward. The size of our reward depends on the value of the service we've given others.
Read article »Process management is an invaluable part of disciplined management systems. Discover the Process Management approaches that can help you to avoid the pitfalls and pave your organization's pathway to success.
Read article »Process management is an invaluable part of disciplined management systems. Discover the Process Management approaches that can help you to avoid the pitfalls and pave your organization's pathway to success.
Read article »While our organizations have been organized vertically (with individual, isolated functions), their operations depend on processes that flow horizontally (across the organization).
Read article »Whether on the high seas or in a corporate boardroom, maps, charts, or plans are very useful in plotting a course to where we want to go. But they are useless if we don't know where we are now.
Read article »Effective reward and recognition is an integrated process, not a bolt-on program. Discover the Personal Recognition and Appreciation approaches that can help you to avoid the pitfalls and pave your pathway to success.
Read article »Only through knowing where we are can we change where we are going. Discover the Personal Feedback approaches that can help you to avoid the pitfalls and pave your pathway to success.
Read article »Discover the Personal Education and Communication approaches that can help you to avoid the pitfalls and pave your pathway to success.
Read article »Discover the Setting Organizational Goals and Priorities approaches that can help you to avoid the pitfalls and pave your organization's pathway to success.
Read article »Core values are critical to effectively leading people. Discover the Living Organizational Values approaches that can help you to avoid the pitfalls and pave your pathway to success.
Read article »Most high-performing organizations use a wide variety of teams. Discover the Leading Teams approaches that can help you to avoid the pitfalls and pave your organization's pathway to success.
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