In organizations with safety risks, leaders loudly proclaim their commitment to health & safety. But every day we read news reports of another worker badly hurt or killed on the job. The stark contrast in injuries and deaths between very unsafe and extremely safe workplaces — often in the very same industries — can be […]
Read post »A few thought provoking excerpts from, The Culture Blueprint: A Guide to Building the High-Performance Workplace, by Robert Richman: Culture change is not a strategy or an initiative. This is a total mind shift. Once you truly experience it, you can’t go back. Without taking care of your people, who will deliver? In order to […]
Read post »Recently I delivered a keynote presentation on culture and leadership development at a senior leader’s conference. Robert Richman also spoke at the event sharing his insights and experiences as co-creator of Zappos Insights, a program for educating companies on the powerful culture of Zappos that catapulted the American online shoe retailer from a startup in […]
Read post »“I owe, I owe, so off to work I go.” “Work sucks, but I need the bucks.” “I’d rather be fishing/sailing/golfing/…” Surveys show that these phrases express the feelings of a growing number of frontline performers today. Too often these contagious feelings spread throughout a team or organization. How many of these attributes of cynical […]
Read post »How many of these points apply to your organization? High “snicker factor” on your vision, values, or mission statements Declining or stagnant employee engagement levels Absenteeism and “mental health days” Difficulty attracting or hanging on to top talent Waning or plateaued Client/Customer satisfaction Resistance to change Weak trust and teamwork Less than stellar service/quality levels […]
Read post »The role of a leader is not to come up with all the great ideas. The role of a leader is to create an environment in which great ideas can happen. It is the people inside the company, those on the front lines, who are best qualified to find new ways of doing things. – […]
Read post »It is something to be able to paint a particular picture, or to carve a statue … but it is far more glorious to carve and paint the very atmosphere and medium through which we look … – Henry David Thoreau, American author, poet, and philosopher Before we can learn to lead, we must learn […]
Read post »With over 500 sites from many countries tuned to our one hour webcast last week it’s clear that Leading a Peak Performance Culture is a topic with lots of interest. You can now view the full archived webcast by clicking here. During this fast-paced session I gave a high altitude, jet speed overview of a […]
Read post »Jim Clemmer delivers a fast paced and information-packed 60 minute webcast, outlining the major learning he and his colleagues' gained through thirty years of working with hundreds of organizations and the latest research on culture change.
Watch webinar »Southwest Airlines has not only been the most financially successful airline in history it has also produced the #1 return to investors of all S&P 500 publicly traded companies for a 30 year period. Herb Kelleher, co-founder, Chairman Emeritus, and former CEO declares, “it’s the intangibles that are the hardest things for competitors to imitate. […]
Read post »Wells Fargo is now America’s largest bank by market capitalization. One of Zenger Folkman’s early and largest Clients, the company has been working extensively on leadership and culture development for the past decade. CEO John Stumpf observed, “We always say we could leave our strategic plan on an airplane, somebody could pick it up, and […]
Read post »It’s been a few years since we’ve condensed our culture development approaches and experiences into a one hour webinar. Over the past few years we’ve continued working with a variety of North American and global Clients on leadership and culture development. We’ve also added the depth and power of Zenger Folkman’s leadership and coaching skill […]
Read post »Recently I’ve been reviewing our lessons learned on organization and culture development. This is in preparation for our June 17 webinar on Leading a Peak Performance Culture. “Making Change Work … while the Work Keeps Changing” is a new research report from IBM summarizing interviews and online surveys they conducted of over 1,400 leaders responsible […]
Read post »Whenever we ask a group of workshop participants how many rank employee engagement as one of their top priorities, most raise their hands. We’re encountering a growing number of organizations finding that their engagement survey ratings are slipping — and not just at the frontline employee level. A growing number of people — at all […]
Read post »Most people know that the difference between incompetent coaches and extraordinary coaches is huge. What’s often more surprising are these big differences between OK or mediocre coaching at the 50th percentile and outstanding coaching skills at the 90th percentile: 28% versus 46% of employees willing to “go the extra mile.” Employee commitment jumps from the […]
Read post »Redefining a leader's role from operational manager to context leader, can be one of the key factors in the success of dealing with change in the organization. They spend less time managing the day-to-day business and time caring for the organization's culture.
Read article »Leadership and organization culture are THE critical X factors. “Soft” leadership and culture boosts or BLOCKS health and safety improvement efforts. Safety is a leadership and culture issue. There are very few strictly “safety problems.” But there are many leadership and organization effectiveness problems that show up in accidents, sickness, and other symptoms of organizational […]
Watch webinar »Jim Clemmer’s Webcast on How to Develop Extraordinary Coaches Our research shows that extraordinary coaches can be developed by following a proven process. In this learning-rich and fast-paced 60 minute webcast Jim outlines 6 steps to building a coaching culture with exceptional leaders. What You Will Learn Distinguish between training, mentoring, and coaching. A definition […]
Watch webinar »A short review of North America's adaptation of quality improvement approaches in the last two decades and how safety leadership needs to follow a similar route by Jim Clemmer.
Watch video »Taking time to step back and work on the team and the organization instead of being overwhelmed by working within the team.
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