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Tagged with 'Emotional Intelligence'

“Barriers” Like Age Are Often Self-Created

A reader recently sent me a lengthy e-mail raising questions dealing with age and organizational culture. Here’s the essence of it: "My daughter is a youthful 29 years old (and short which doesn’t help!) working in the financial services industry. Over the past four years she has done very well with a few promotions. Her […]

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More Evidence That Soft Skills Produce Hard Results

How frequently and effectively do you recognize, engage, and coach the people you lead? Are these strengths or weaknesses? How do you know? What’s your awareness of your self-awareness? As organizations rebound and rebuild for the coming years, these “soft skills” are key to higher performance. A Towers Watson study entitled, Perspectives: Turbocharging Employee Engagement […]

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Focusing on What We Want to Create and Emotional Intelligence Resources

A reader responded to my December “Tips and Techniques for Reviewing, Assessing, Celebrating, and Refocusing” blog with this comment: “Hi Jim, Just like to echo your thoughts on staying focused on successes. For many it has been a tricky year in our global economy. Focused thinking has never been so important. Focus your thinking on […]

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Leadership Lessons from Santa

In the spirit making this a greener Holiday season I am recycling a blog from last year! It’s that exciting week before Christmas when kids cram for their big performance review. Where will the big guy watching from the North Pole mark them on the naughty-nice scale? Will it be enough to get them into […]

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Team Building Lessons from the Wisdom of the Hive

Management is about facts, analysis, and issues of the head. Leadership is about intuition, values, and issues of the heart. Logic is the language of management. Imagery is the language of leadership. Imagery is fuelled by metaphors, parables, analogies, stories, and examples. It’s how we’ve learned from each other and passed along our accumulated experiences […]

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Emotional Intelligence is a Strong Predictor of Job Performance and all about Leadership Smarts

I’ve extensively quoted and cited the expanding body of emotional intelligence research for many years in my writing and workshops. This rigorous and ever deepening research provides hard evidence for the catalytic power of “soft skills” in personal, team, and organizational performance. EI brings empirical science and greater clarity to the fuzzy topic of leadership. […]

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Practical Leadership Development for Peak Performance Webcast (No Charge to Join In)

Given the popularity of my Thriving in Turbulent Times webcast on December 3rd (over 550 sites tuned in), I am partnering with the Canadian Society for Training and Development (CSTD) to bring you another fast-paced hour of ideas, inspiration, and how-to applications on developing leadership skills on February 12th. In this unique and rare webcast, […]

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Inspir-action: Playing to Your Strengths for Maximum Effectiveness

Right around now, many people who resolved to make positive changes this year are floundering. It’s easy to get pulled down by a few slips off our intended path. Pick up a cup of water or coffee and estimate how heavy it is. Now hold it straight out sideways at shoulder height. How much heavier […]

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Rebuilt Video Section Gives You Dozens of Clips for Personal or Team Development

Last year we made a strategic decision to move my videos to YouTube in order to make them more widely available. As part of this process we then used a web site component to display and categorize these videos on the main clemmergroup.com web site. Without getting technical –because I am not much of a […]

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Making a Case for Leadership and Culture Development

A member of a group I belong to on LinkedIn sent me this request: “I have a presentation to an executive team for a company that provides medical garments to outpatient facilities throughout the US. I will be helping the Organization Development manager make a business case for leadership and culture development. I’m going to […]

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Leadership Lessons from Santa

It’s that exciting week before Christmas when kids cram for their big performance review. Where will the big guy watching from the North Pole mark them on the naughty-nice scale? Will it be enough to get them into the next gift bracket? In the hustle and bustle of your own cramming, busyness, traveling, and shopping […]

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Inside Out: Beyond Motivation to Inspiration

Last week I received this e-mail from a reader: “Your August newsletter, as usual, was interesting and noted comments from readers. Hence, I am sharing this thought with you. I just returned from Indonesia after doing a session on Emotional Intelligence (EI) and leadership. After I finished the session on motivation in relation to EI […]

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Thoughts That Make You Go Hmmm….on Optimism

During turbulent times like we’ve seen over the past year, optimism is critical to our health and well being. Optimistic thinking is also a core skill of Emotional Intelligence. And bringing hope and seeing possibilities has long been a big part of what defines a strong leader regardless of his or her formal authority or […]

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Book Review: An Excellent New Resource on Strengthening Emotional Intelligence

I just received a published copy of Harvey Deutschendorf’s great new book, The Other Kind of Smart: Simple Ways to Boost Your Emotional Intelligence for Greater Personal Effectiveness and Success. As Harvey was writing this book a few years ago he sent me an outline and sample chapter and asked for a “cover quote” endorsement. […]

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Improving IT’s Internal Service Levels

The June issue of my monthly e-newsletter, The Leader Letter, went out last week. In it I included an item from my April 30 blog posting responding to a workshop attendee who read one of my articles with a chart on moving from casual or moderate to intense levels of customer service. She also asked […]

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Don’t Let Toxic People Corrode Performance and Destroy Your Team

The April 2009 issue of Harvard Business Review has a short item entitled “How Toxic Colleagues Corrode Performance.” The authors polled several thousand managers and employees from a range of American companies. Here’s what they found is the impact of negative and rude behavior in the workplace: • 48% decreased their work effort • 47% […]

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Reader Takes Responsibility for His Choices

Last week Don Semple from The Royal Bank left a comment at the bottom of my article “Leaders Take Responsibility for Their Choices.” I was intrigued and asked him what were the major changes he made that changed his life. His response below is a classic example of how moving from a below-the-line Victim to […]

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Not Letting Garbage Trucks Control Us

I recently did some office reorganizing and came across the small model of a yellow Lamborghini Diablo and thank you note from David, a workshop participant. He had participated in a Leading @ the Speed of Change workshop and really connected with my garbage truck story as an example of building self-control – one of […]

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