Competency models can provide a central framework for defining the skills and behaviors essential to an organization’s success. A well-built competency model provides a strong support structure for leadership development, talent, and performance management. A robust competency model outlines the behaviors needed to create the organization’s desired culture. But how effective is your competency model? […]
Read post »Luckily, I caught Richard Wiseman in a radio interview late one night on my way home from the airport. When I got home, I immediately looked him up on the Internet and ordered his book. Wiseman is Professor of the Public Understanding of Psychology at the University of Hertfordshire in the United Kingdom. He’s been […]
Read post »A few years ago, I ran into an old colleague I hadn’t seen for a while. Our short conversation confirmed just why I hadn’t seen him in a while. I greeted him with, “Hey Phil. How’s it going?” His response was, “Oh, you know; same crap, different day.” He then proceeded to proudly pile up […]
Read post »Our world has never been in better shape or more prosperous. But you’d never know it by reading the news. “A lot of people look at the news these days and think that the world is falling apart,”. Bill Gates says: “I have a different view. I think the world has never been better — […]
Read post »The comedian Phyllis Diller once joked, “What I don’t like about office Christmas parties is looking for a job the next day.” Hopefully, you’re not in that situation during the Holidays! This is a great time of year to step back to see if we’re caught in the speed trap. As the pace of life […]
Read post »One of my cherished holiday traditions is watching various movie versions of Charles Dickens’ much-loved classic, A Christmas Carol. Once our grandkids become old enough (a major highlight of this year was all three of our kids each had a baby), I’ll be able to watch my favorite version, The Muppet Christmas Carol, with them. […]
Read post »Imagine a large jar filled to the brim with golf balls. Is it full? What if marbles were slowly poured in as the jar was shaken until no more could be added? Now is it full? How about sand being trickled into the jar as it’s vigorously jiggled? When the sand reaches the brim is […]
Read post »Greek mathematician, Euclid, was hired to teach geometry to a young, impatient Egyptian heir to the throne. The prince was an unmotivated student. He especially resisted learning basic formulas and theories before getting into practical applications. “Is there no simpler way you can get to the point?” he asked. “As the crown prince I should […]
Read post »In the past four years the number of books on coaching available at Amazon has grown by 50% — from just under 30,000 to over 45,000. This reflects the growing understanding that effective coaching has a huge impact on individual, team, and organization performance. But this also shows there’s an overwhelming assortment of coaching theories, […]
Read post »“Corporate leadership development programs aren’t working. Less than a quarter of executives at the organizations that have them think they’re effective.” These conclusions are from a report published in the November-December issue of Harvard Business Review. The authors trace the main source of these dismal results to using unproven and ineffective leadership development approaches. The […]
Read post »We did a series of focus groups, interviews, and a feedback survey with a division of a large company to help Eric, the division manager, determine why their culture wasn’t performing at the level he wanted. We found that the shortfalls in the division’s levels of engagement, service, and productivity could be traced to the […]
Read post »In the movie “City Slickers,” Billy Crystal plays Mitch, a middle-aged man in crisis who has lost his direction. He and his friends go to a dude ranch to participate in a real cattle drive and search for the meaning of life. Jack Palance plays Curly, a crusty old cowhand whose job it is to […]
Read post »Is work a four-letter word for many people on your team or in your organization? Is Monday morning the toughest time of their week? Are your team members mumbling “I owe, I owe, it’s off to work I go” as they trudge off to check into their “day prison?” Or do most members of your […]
Read post »I was interviewing a senior executive to prepare for an offsite planning retreat and I asked about the biggest challenges facing the leadership team. He wearily replied it was their unfocused frantic pace of activity. “We have lots of projects, goals, and priorities. We’re constantly making lists and setting action plans. But we seldom see […]
Read post »Aesop, the ancient Greek story teller, tells of an old legend that we were all born into this world with two bags hanging around our necks. A bag in front is filled with what we see in others. The other bag behind our back is filled with what others see in us. That’s why it’s […]
Read post »In 1707, Great Britain lost four warships and 2,000 sailors on the rocks of the Isles of Scilly, located off the southwest coast of England. It wasn’t that the location of the rocks was unknown — the maps of the area were very clear and accurate. The problem was the ships’ location. On that dark […]
Read post »If the reason for a company’s existence is just profit, they won’t be very profitable. Eventually the company probably won’t exist. The dollar sign isn’t a cause. It doesn’t stir the soul. Operating margins and returns on investment don’t excite and inspire. As an ultimate objective on its own, the pursuit of profits is hollow […]
Read post »“Prosperity is only an instrument to be used, not a deity to be worshipped.” – Calvin Coolidge, 30th American president “If a for-profit entity is only profit seeking, then you’re not going to be a long-term profitable company. That’s kind of a paradox of business, I think.” – Satya Nadella, CEO, Microsoft “The Great Recession […]
Read post »In his 1990 book, Creative Work: The Constructive Role of Business in Transforming Society, Stanford’s Willis Harman wrote, “Business, the motor of our society, has the opportunity to be the new creative force on the planet, a force which could contribute to the well-being of many… the modern corporation is as adaptable an organizational form […]
Read post »Is your organization looking to? Change your culture by improving leadership development Define extraordinary leadership in the digital age Create a feedback driven culture Leverage internal talent for better results Integrate talent management and HR processes Increase the coachability of your workforce Make the most of hidden pools of talent Boldly drive a high-performing leadership […]
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