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Tagged with 'Zenger Folkman'

Webinar: What to Do About the Performance Review?

What’s your experience with performance reviews? How energizing and helpful are they — to give or receive? Do you look forward to performance discussions with excitement or dread? Do performance reviews in your organization boost, block, or befuddle effectiveness? In a Harvard Business Review article on “The Performance Management Revolution,” the authors write, “hated by […]

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Positive Psychology and Well-Being – 4th Canadian Conference

Work is a four-letter cuss word for too many people. Monday morning is often the toughest time of their week. Too many people are mumbling, “I owe, I owe, it’s off to work I go” as they trudge off to check into their “day prison.” In other workplaces people are leaping out of bed in […]

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Global Organization Excellence Index: What’s the State of Your Culture?

Over the last few decades research on the key elements of top performing organizations has dramatically increased. When I wrote Firing on all Cylinders, organization effectiveness frameworks focused on service and quality improvement and were just being developed in Canada, the U.S., Japan, Europe and other countries. The book’s “cylinders” framework draws from that research […]

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Webinar: 6 Key Ingredients for Inspirational Leadership – Discover Your Personal Recipe!

What does it take to be an inspiring leader? Positive and perky? Pep talks? High fives? I was invited by a hall of fame NFL quarterback to give a leadership presentation to his senior management team in their offices. He was building a very successful national company on a high growth trajectory. As we toured […]

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5 Questions to Cut Through the Coaching Clutter

In the past four years the number of books on coaching available at Amazon has grown by 50% — from just under 30,000 to over 45,000. This reflects the growing understanding that effective coaching has a huge impact on individual, team, and organization performance. But this also shows there’s an overwhelming assortment of coaching theories, […]

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How to Strengthen the Weak Link in Leadership Development

“Corporate leadership development programs aren’t working. Less than a quarter of executives at the organizations that have them think they’re effective.” These conclusions are from a report published in the November-December issue of Harvard Business Review. The authors trace the main source of these dismal results to using unproven and ineffective leadership development approaches. The […]

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Webinar: Tricks and Treats to Make Feedback Less Spooky

Aesop, the ancient Greek story teller, tells of an old legend that we were all born into this world with two bags hanging around our necks. A bag in front is filled with what we see in others.  The other bag behind our back is filled with what others see in us. That’s why it’s […]

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Thriving Companies Pursue Both Purposeful Profits and Profitable Purpose

If the reason for a company’s existence is just profit, they won’t be very profitable. Eventually the company probably won’t exist. The dollar sign isn’t a cause. It doesn’t stir the soul. Operating margins and returns on investment don’t excite and inspire. As an ultimate objective on its own, the pursuit of profits is hollow […]

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Say What? Are the Best Leaders Listeners or Talkers?

Does your team or organization need to improve communications? Would you like to get more e-mails every day? I’ll often ask those two questions in workshops when we’re discussing communications. Most hands go up when asked who would like to improve communications. Often no one raises a hand when asked who would like to increase […]

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Webinar: How to Deliver Outstanding Results AND Build Strong Relationships

Which is more important: Achieving goals/commitments or building trust? Successfully following through on objectives or fostering teamwork and cooperation? Delivering quarterly objectives or building a strong culture? Hitting production targets or ensuring no one is injured on the job? Pushing people toward higher performance or pulling inspired efforts from them? Zenger Folkman’s recent research shows […]

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Webinar: The Urgency of Developing More Women Leaders

60 percent of companies facing leadership shortages that impede their performance. 31 percent say developing leaders is their largest talent issue. And 10,000 Baby Boomers retire every day. Despite such a pressing need for leadership development, many organizations are significantly overlooking or under developing women. Zenger Folkman has been tracking differences in leadership effectiveness for […]

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The Unlikable Leader: 7 Ways to Improve Employee/Boss Relationships

Can a leader be highly effective (increase productivity, profitability, service/quality levels, boost safety, etc.) without being liked? Less effective leaders often think so. They might declare “it’s not a popularity contest, I don’t care if people like me; my job is to get results.” Unlikable leaders get results alright — poor and unlikable results. Zenger […]

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4 Behaviors That Differentiate High-Performing Executives

The May-June issue of Harvard Business Review reports on an extensive 10-year study of “What Sets Successful CEOs Apart.” 14 researchers led by professors Steven N. Kaplan at the University of Chicago and Morten Serensen of Copenhagen Business School, drew from a database of assessments of 17,000 C-suite executives including more than 2,000 CEOs. The […]

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How Coachable Are You and Your Leaders?

Often a “dragon investor” on the Dragon’s Den TV show or a “shark investor” on the Shark Tank show will decide not to invest in a hopeful contestant’s company because he or she feels the budding entrepreneur isn’t “coachable.” An article in Entrepreneur magazine on how to attract venture capital investors lists coachability as one […]

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Don’t Blame the Frontline, Look at Their Leader

A sign in a diner read, “Customers who feel our servers are rude should see the manager.” How true. Servers often reflect the level of service they are getting from their leaders. Rude or insensitive managers create that culture. As a customer, I’d rather not find out just how rude the manager is! Many organizations […]

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Shades of Gray: Leading in the Paradox of Opposing Ideas

F. Scott Fitzgerald said, “The test of first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still be able to function.” The highest levels of leadership and happiness often come from living in the paradox between two rights. For example, we need to balance the need […]

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Webinar: The Tango of Speed and Quality – The Key to Achieving Both

Start the New Year learning how to tango! Many leaders believe it’s a trade-off; you can do it fast or you can do it right, but you can’t have both. Drawing from assessments of 75,000 global leaders Zenger Folkman proves that while many believe it can’t be done, the best leaders are already doing it. […]

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Review of “Speed: How Leaders Accelerate Successful Execution”

Impermanence and constant change has always been one of nature’s mighty laws. Today that pace is accelerating. Organizations are turning to Agile, Lean, and other strategies to become a victor, rather than victim, of change. An organization’s speed is set by its leaders. In their newest book, Speed: How Leaders Accelerate Successful Execution, Jack Zenger […]

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Fixing Performance Management: What’s the Point ?

What’s your experience with performance reviews? How energizing and helpful are they — to give or receive? Do performance reviews enhance, stunt, or do little for increasing effectiveness? Do you look forward to performance discussions with excitement or dread? The October issue of Harvard Business Review features an article on “The Performance Management Revolution.” The […]

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Webinar: Using Leadership Levers to Build Critical Strengths

Archimedes was an ancient Greek mathematician and engineer. He was the first to apply mathematics to physical phenomena. His understanding of the lever provided a foundation for pulley systems, engineering, and a variety of machines. He famously illustrated leverage by stating “give me a place to stand on, and I will move the earth.” Many […]

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