An editor for a major Information Technology (IT) publishing firm contacted me for an interview on how the Chief Information Officer (CIO) and IT staff have a tendency to focus narrowly on technology and down play teamwork, communication, and “people issues.” But, as she rightly pointed out, “soft skills are becoming increasingly important as IT staff steps out of the shadow of a service function and more as a business-transforming unit.”
I have worked with a number IT departments and technology companies. Many professionals in that field certainly do need stronger leadership or soft skills.
As background to our hour long interview I sent her these links:
The Foundation of all Leadership is Self-Leadership
The Leader’s Mood Impacts the Group
Looking in the Mirror Takes Courage
Why Overly Technical Managers Often Fail
What’s been your experience with this issue as either someone in the IT field, managing IT people, or being served by IT professionals?