We once worked with an organization where “coaching” was a term that meant reprimand. When a manager said to a team member “I’d like to give you some coaching” it created fear and anxiety.
Coaching is a more positive term in most organizations. Many time-pressured leaders know this skill is pivotal to their team member’s satisfaction and performance but struggle with having effective coaching conversations.
I delivered a fast-paced and information packed webinar on 6 Steps to Extraordinary Coaching Skills, Elevating Feedback, and Strengthening Leadership covering:
Six Steps to Developing Extraordinary Coaching Skills
- Defining What Coaching Is and Isn’t — defining coaching versus training or mentoring in performance and career coaching
- Showing the Huge Impact of Coaching — just how much a difference coaching really makes on engagement, intention to stay, extra effort, leadership satisfaction, and feeling valued.
- Using a Coaching Conversation Framework — common coaching traps, how improvement comes with structure, and our four-step FUEL process.
- Bringing Science and Other Best Practices to Coaching — 14 coaching competencies and learning from other research and disciplines.
- Building Coaching Effectiveness Through Skill Development — unique challenges in coaching skill development and shifting manager-employee dependence to empowerment.
- Strengthen Coaching Collaboration — empowering and encouraging “coachees,” focusing on the coachee’s agenda, and asking for feedback on coaching effectiveness.
Elevating Feedback — what gets in the way of effective reinforcing and/or redirecting feedback, feedback pitfalls, and using the FUEL model.
Building Coaching and Leadership Strengths — the power of focusing on strengths, why a strength focus doubles improvement rates, critical of a strengths-based 360 assessment, and how cross-training provides a revolutionary new approach to building strengths.
Click 6 Steps to Extraordinary Coaching Skills, Elevating Feedback, and Strengthening Leadership to view on demand.