Most of us intuitively know that leadership affects the bottom line. But how strong and clear is that relationship? Which leadership behaviors have the strongest impact on financial results?
A key reason The CLEMMER Group decided to partner with Zenger Folkman is because of ZF’s evidence-based approach to leadership development. Rather than approaching leadership development as an act of faith, ZF has built a deep research base showing which leadership skills produce organizational outcomes — and which ones don’t.
ZF’s data-driven approaches have attracted a number of large Clients looking to measure the impact of good, bad, and extraordinary leadership on profitability. For example, a major bank tracked net income of each branch and then correlated those results with the branch manager’s performance on a 360 assessment of their leadership skills. They found that the bottom 10% or worst leaders lost an average of $1.2 million. Branches led by the middle 80% or good leaders earned an average of $2.4 million. And the branches led by extraordinary leaders assessed in the top 10% generated branch profits of $4.5 million!
It’s not that surprising that terrible leaders lose money and destroy value. But most people are surprised to learn just how big the gap is between good and great leaders. Top leaders doubled the profits of their average or OK peers.
Through their ongoing research Zenger Folkman have discovered what it takes to develop extraordinary leaders and confirmed that it is possible to measure leadership in dollars. ZF and a number of major Clients have shown that good leaders create more economic value than poor leaders. And extraordinary leaders create far more value than good ones.
Dr. Jack Zenger and Dr. Joe Folkman conducted a webinar answering the following questions:
- How does leadership drive profit?
- How do organizations and leaders significantly increase profit opportunity?
- What issues can leaders impact that will most effectively drive profit?
You will also learn about these business outcomes, how they combine to create an overall profit result, and how leadership impacts each one:
- Retention
- Engagement
- Recruitment
- Customer Satisfaction
- Image
- Productivity
- Innovation
View the webinar now. It could be a highly profitable way to start your New Year.
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