Improvement Points is a free service providing a key thought or quotation from one of my articles, provided three times per week, directly to your e-mail inbox. Each complimentary Improvement Point links directly into the full article on our web site that spawned it. If you’d like to read more about that day’s Improvement Point, you can choose to click through to the short article for a quick five-minute read. This is your opportunity for a short pause that refreshes, is an inspirational vitamin, or a quick performance boost. You can circulate especially relevant or timely articles or Improvement Points to your team, Clients, or colleagues for further discussion or action.

Suggestion systems work best in traditional “command and control” or paternalistic organizations. Workers come up with ideas and managers decide which ones get implemented. In a highly involved organization, teams generate and test ideas as part of a bigger focus on improving their own key processes.
– from Jim Clemmer’s article, “How to Make Effort Rewarding”
http://www.clemmer.net/articles/article_176.aspx

Honesty and integrity is a given in most conversations about leadership values. But some people seem to feel it’s something you can slip on and off like clothing. They will speak of personal, professional, or business behaviors as if different suits of honesty are put on according to the situation. This shows “doing honesty” rather than being honest.
– from Jim Clemmer’s article, “Honesty and Integrity Build a Foundation of Trust”
http://www.clemmer.net/articles/article_21.aspx

Less effective groups that feel powerless will point fingers at senior management, customers, shareholders, suppliers, governments or other departments. Instead of re-setting their sails and navigating through their problems they curse the wind and wait to be dashed upon the rocks.
– from Jim Clemmer’s article, “A Coach’s Playbook for Workplace Teams”
http://www.clemmer.net/articles/article_260.aspx