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Boss Leadership Tips and Techniques

...outward and upward leadership: Do you know what keeps those above you in the organization awake at night? What their key goals and priorities are? Don’t wait to be told — find out. Learn to leverage your organization’s relationship dynamics. This involves strengthening trust, persuasion, and influence skills. Build networks...

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Personality Models: Have Fun, but Step Carefully Around the BS

Life’s full of interesting coincidences or — depending on your belief system — mysterious synchronicities. As I was preparing a retreat proposal with a range of options for Judy’s executive team (last week’s blog), I came across Laith Al-Shawaf’s provocative article, Should You Trust the Myers-Briggs Personality Test? Al-Shawaf, a...

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Leadership Team Dynamics and Culture Development are Entwined

I recently had a call from “Judy,” an HR VP, to discuss team building. She said their executive team effectiveness is slipping. Team issues and challenges are overlooked, factions are forming, and trust issues are developing. As we discussed (online) executive retreat options, she wondered if using a four-quadrant personality...

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Are They Going to Believe You or Their Own Eyes?

...loud. What they do shouts so loud people don’t hear what they’re saying. During an offsite retreat, the president of a major retailing chain talked about the importance of integrity and trust. Later in a discussion about management skill gaps, he expressed frustration that store managers weren’t “entrepreneurial enough” to...

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How to Vision Your Ideal Team or Culture

...like “teamwork” or “trust”). Hand in your group’s top (one Post-It-Note per image/example) snapshots. We then cluster the Post-It-Notes and put headings on each grouping. This approach pulls together and synthesizes everyone’s vision. Hundreds of times I’ve seen the magnetizing and energizing effect it has on aligning a team or...

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Thoughts That Make You Go Hmmm on…Performance Excellence

...guidance, and support. The information they need is a candid assessment of their strengths and limitations from people who know them well and whose opinions they trust. The guidance they need is a specific developmental plan that uses naturally occurring workplace encounters as the laboratory for learning. The support they...

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5 Causes of Leadership Team Communication Breakdowns

Communication is critical to team and organization effectiveness. Communication is the lifeblood of trust, cooperation, and teamwork. But communications is a complex topic with many interconnected elements. Communication breakdowns are a major problem that prevents many leadership teams from being highly effective and leading their organizations to peak performance. Many...

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Kouzes and Pozner Book Proves That “What’s New in Leadership?” is the Wrong Question

...Trust rules 7. Challenge is the crucible for greatness 8. You either lead by example or you don’t lead at all 9. The best leaders are the best learners 10. Leadership is an affair of the heart I’ll admit to lots of bias in enthusiastically supporting their search for what...

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Book Review of “The Culture Cycle: How to Shape the Unseen Force that Transforms Performance”

...Strategies and Methods of Execution Setting Expectations Behaviors Consistent with Shared Assumptions and Values Expectations (e.g. leadership, recognition, job opportunity, personal development) Core Phenomena (Trust, Engagement, and Ownership) Policies, Practices, and Behaviors (e.g. self-direction, accountability, transparency, collaboration) Organization Learning (e.g. continuous improvement, adaptability, agility, and speed) Results (Four Rs, innovation,...

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Team Building: Healthy Debates versus Dysfunctional Arguments

Strong management teams fiercely debate options, challenge each other’s thinking, and find the optimum approaches hidden in the grey area between both sides of tough issues. That takes trust, emotional intelligence, and courage. I am currently coaching a couple of lower performing executive groups struggling to “up their game” and...

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Avoid These Traps and LOL for Peak Performance

...But you must stay the course. Managing by Muddling Around If you’re out to “snoopervise,” swoop in and “solve” problems, or do bed checks, you’d do better to stay in your office. Many managers with weak coaching or team leadership skills inadvertently reduce openness and trust with ineffective interpersonal skills....

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A Fourteen-Point Team Check Up

...heart? Focus on what you directly control and can influence while letting go of what you can’t control? Openly discuss, debate, and hold courageous conversations in an atmosphere of trust and transparency? Engage passionate commitment from your team/organizational members? Build team/organizational spirit, powerful pride, and a deep sense of meaning?...

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Thoughts That Make You Go Hmmm on… Involved Leadership

...what you do. For I may misunderstand you and the high advice you give; But there’s no misunderstanding how you act and how you live.” – Edgar A. Guest, early 20th century English-born American poet “High levels of emotional intelligence, our research showed, create climates in which information sharing, trust,...

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“Barriers” Like Age Are Often Self-Created

...politics. But whenever you get a few people or more together every day in one place, decisions and interactions are heavily tinged by trust levels, credibility, relationships, and other emotional factors. Recognizing, controlling our own, and influencing the emotions of others are key skills. Martin Seligman has an excellent web...

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Persuasion and Influence: Storytelling Skills are Essential

...uses a few stories to illustrate leadership lessons on stories having a purpose, creating pride and hope, and building trust. How Storytelling Spurs Success has a few more leadership stories and is especially helpful with practical points on selling your story and what to avoid. Further Reading: Thoughts That Make...

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Habit Forming Tips and Techniques

...head of each one. List your main habits under each heading. You might want to get a mentor, close friend, coach, spouse, or someone else who knows you well, whose opinion you trust, and who wants to help you improve, to provide input to your lists. • Subscribe to newsletters,...

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Team Building Tips and Techniques

...atmosphere of openness and trust? Processes for dealing constructively with conflict and disagreements? Clear action plans and next steps for each agenda item? Documentation and communication follow through for this team and beyond? Regular evaluations of effectiveness? i) Wrap up your meetings with a short team reflection and learning session....

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Book Review of “Good Company: Business Success in the Worthiness Era”

...100 companies on the Fortune 500 list of America’s largest corporations). It’s based on calculating scores for Good Employer (from Glassdoor.com), Good Seller (wRatings using customer evaluations of quality, fair price, and trust), and Good Steward (environment, penalties/fines, CEO compensation, use of tax havens, and society/community contributions). The two companies...

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Are You a High Potential? Should You Tell Others If They Are?

...Results – Credibly – making your numbers must be balanced with building trust and confidence among your colleagues and influencing a wide array of stakeholders. Master New Types of Expertise – this often means transitioning from technical expertise to leading teams, developing others, and strengthening your persuasion skills and ability...

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The Why Generation: Engage Today’s Workers as Change Partners or Watch Them Turn Off Customers

...and across the team or organization. Create a more transparent and open culture. Use face-to-face communication as much as possible supplemented by electronic messages. You can manage with e-mail, but it’s a very poor leadership tool. Develop a strong conduit for continuous organizational learning. Increase trust levels. If you’re leading...

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