...I love to get examples of the power of process mapping, like the one Jeff Johnson provides below. The Improvement Point Jeff is referring to proceeds his comment. “As important as what’s measured is how the information is used. In many organizations, team members and managers resist measuring accuracy rates,...
Read post »...CIO and CSO magazines. She also interviewed Daniel Goleman and other leading EI researchers and writers. The resulting article (“Soft Skills for CIOs and Aspiring CIOs: Four Ways to Boost Your Emotional Intelligence”) is excellent. You can read it online at http://www.cio.com/article/121200/Soft_Skills_for_CIOs_and_Aspiring_CIOs_Four_Ways_to_Boost_Your_Emotional_Intelligence/1. I’d love to get your experiences with personally...
Read post »...fit in between keynotes, workshops, retreats, and executive coaching work. If you’re intrigued by this project and would like to be part of the book writing process, you can join my Book Advisory Panel. We’d love your advice as this process moves to the next steps. Click here for details....
Read post »...that enable individuals and communities to thrive. The field is founded on the belief that people want to lead meaningful and fulfilling lives, to cultivate what is best within themselves, and to enhance their experiences of love, work, and play.” Conferences like this add to our understanding of how to...
Read post »...may have been on to something when she said, “To work without love is slavery.” Albert Einstein’s Nobel Prize-winning work in physics led him to contemplate these deeper issues, “What is the meaning of human life, or for that matter of the life of any creature? You ask: Does it...
Read post »...formal roles or positions. Tomorrow we publish my February blog posts in the March issue of The Leader Letter. This issue looks at a few angles of leadership. Passion and love are key elements of leadership. Strong leaders are highly passionate about their work and inspire others around him or...
Read post »...flourishing. Social psychologist and professor of Ethical Leadership, Jonathon Haidt summarizes some of these findings in The Happiness Hypothesis: Finding Modern Truth in Ancient Wisdom, “Just as plants need sun, water, and good soil to thrive, people need love, work, and a connection to something larger. It is worth striving...
Read post »...years ago, an issue of Harvard Business Review featured a bomb with a burning fuse on its cover and the bold proclamation; “It’s Time to Blow Up HR and Build Something New.” In one article, “Why We Love to Hate HR…and What HR Can Do About It,” Wharton School professor,...
Read post »...be helpful in your personal or workplace well-being: Are You a Micromanaging Snoopervisor? Powering with Passion and Teaming with Energy Trusted Leaders Build High-Trust Cultures A Frank Summary of Looking for Love in All the Right Places Are You on the Horns of a Bad or Bully Boss Dilemma? Are...
Read post »...people working in the office full-time. And countless studies show the links between employee engagement, trust, being treated as partners, and team or organization performance. Love it, hate it, or just tolerate it; some form of part- or full-time remote work is here to stay. How leaders deal with the...
Read post »...or not effectively serving their needs. A few years ago, an issue of Harvard Business Review featured a bomb with a burning fuse on its cover and the proclamation, “It’s Time to Blow Up HR and Build Something New.” In one article, “Why We Love to Hate HR…and What HR...
Read post »...the Mentora Institute’s leadership model. He explains the model “builds on both ancient wisdom and contemporary science, focuses on five types of energy: Purpose (committed to a noble cause) Wisdom (calm and receptive to the truth) Growth (curious and open to learning) Love (connected with those you work with and...
Read post »...service. Aligned with my values and strengths. Being (the real me) is more important than ‘doing’ or ‘having.’ Following my inner voice or what I feel called to do. Income and advancement flow from doing what we love, not the main goals. Time often flies by. In Search of...
Read post »...problems head-on (the moose-on-the-table). Strong leaders inspire their co-workers, teams, associates, friends, or loved ones to be hopeful by focusing on what could be a counterbalance to what is. The Lift Gift: Encouraging, Supporting, and Helping ‘Tis the season of gifts and giving. The warmth and good cheer of...
Read post »...the quarter, up from 20% the previous quarter.” Love it, hate it, or just tolerate it; some form of part- or full-time remote work is here to stay. Almost every workshop or planning session I’ve facilitated in the last year has discussed approaches or policies for working remotely or various...
Read post »...love is not hate, it’s indifference. The opposite of art is not ugliness, it’s indifference. The opposite of faith is not heresy, it’s indifference. And the opposite of life is not death, it’s indifference.” ‘How long have you worked here?” “Ever since my boss threatened to fire me.” Far too...
Read post »...often involve suffering or loss. That could be the loss of a loved one, our health or physical mobility, a relationship, a job, money, autonomy, control, or status. Which Framing Level: Wallowing, Following, or Leading? Most of my workshops, retreats, and keynotes start with the WFL model as a foundational...
Read post »“I’m addicted to e-mail. My endorphins spike when I get a message. And when there are no messages, loneliness and despair overcome me.” Does that comic strip quip feel familiar? Many of us have a love/hate relationship with e-mail. It’s a great tool for staying in touch with many people....
Read post »...also came to realize how much he loved and believed in the products and services his company provided. They were making a difference in the lives of thousands of people. If they didn’t keep quality and service levels high, planes and computer systems could crash. Hospital operating rooms could go...
Read post »...I have a new blog on practical leadership. I love the interactive format, and how it allows me to not only post my thoughts, but also encourages you to contribute yours. So starting this month I’ll begin posting the regular features from the Leader Letter on my blog. All you...
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