Daniel Boone once said, “I can’t say I was ever lost, but I was bewildered once for three days.” Of course, being a real ‘he-man,’ he would never ask for directions! Many leaders are bewildered about communication problems in their organizations. A well-known line uttered by a desperate sailor in Samuel Taylor Coleridge’s “The Rime […]Read post »
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Is “we really need to improve communications around here” a common refrain in your workplace? It’s a very common frustration and complaint. ‘Increasing Communications’ was the highest voted topic by nearly 500 readers who completed our “reader sourcing” survey on key topic areas for the new book I am working on. Given the importance readers […]Read post »
Raise your hand if you’re an above average driver. According to the American Automobile Association, 73% of drivers feel they’re better than average — a statistical impossibility. How’s your meeting leadership? You likely feel that many meetings you attend suck. That’s because…many do. Too often meetings suck time and energy out of everyone. And most […]Read post »
Declining or stagnant engagement is an all too common organizational problem. Many people quit their jobs – but still come to work every day. Quit-and-stay and on-the-job-retirement are symptoms of weak leadership. Countless studies over decades show a big gap between what managers and frontline staff feel energizes and engage people. In one such study, […]Read post »
After reading my post “Recognition Pitfalls and Traps” a reader sent me an e-mail highlighting two points that resonated most with her: “Employees are like partners, to be listened to and involved in running the organization”; and “Sincere and honest recognition is one of the lowest cost and highly effective ways a leader can inspire […]Read post »
An e-mail from Philip, a student working on a senior thesis on “management practices that can help reduce stress in the work environment,” provoked me to think further and review some of my writing on this growing epidemic. Below are Philip’s questions and my responses. Stress is a classic symptom or result of many underlying […]Read post »
Last week I received this e-mail from a reader: “Your August newsletter, as usual, was interesting and noted comments from readers. Hence, I am sharing this thought with you. I just returned from Indonesia after doing a session on Emotional Intelligence (EI) and leadership. After I finished the session on motivation in relation to EI […]Read post »
“In the last few decades much research has proven the superiority of group decision making over that of even the brightest individual in the group. There is one exception to this rule. If the group lacks harmony or the ability to cooperate, decision-making quality and speed suffer. Research at Cambridge University found that even groups […]Read post »