This fall we’ve been working extensively with executive teams striving to transform their cultures to boost safety, customer service, quality, and leadership at all levels. I wrote about some of this work around our Commitment Continuum in an earlier blog post which was also published in our October issue of The Leader Letter (“Lasting Culture […]Read post »
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Below is a description and link to one of my favorite fables on resisting peer pressure and following what I feel is right. I once had a gymnasium of high school kids applaud this story after I told it (holding the attention of 300 grade nine kids was stretching the bounds of my professional speaking […]Read post »
Right after my article “When Silence Isn’t Golden” appeared in The Globe &Mail, I received this e-mail from a reader: “Hello Jim, I just wanted to send you a note to let you know how much your article today resonated with me … you hit it bang-on and helped me resolve something in my professional […]Read post »