We can't build a team or organization that's different from us. Successful team or organization leadership begins with successful self-leadership. The first step in improving my team or organization is improving me.
Read article »Management can be tough, but leadership takes real courage. "Dumbsizing" sometimes provides short-term relief, while hurting companies in the long-term.
Read article »Appreciation of customer and employee perspectives and understanding process from the inside requires leaders to experience things hands-on.
Read article »Teams and organizations with well-grounded, shared values that are alive and thriving, have much higher than average performance. These leaders, teams and organizations identify and live their core values.
Read article »Designing statements, putting them into action and consistently showing what the organization stands for.
Read article »The moose represents an issue that everyone knows is a problem but isn't being addressed. People are trying to carry on as if things are normal.
Read article »Values provide a sense of common direction for all employees and guidelines for day-to-day behavior. Studies show the benefits of values-based leadership.
Read article »Strong leaders maintain a close connection between what they say and what they do. They don't try to make others into something that they are not themselves.
Read article »We are creating the reality our vision is focused upon. The context of our values and purpose are creating the life we believe in.
Read article »Our values and priorities will change as we move through different stages of our lives. Discover the Clarifying and Living Personal Values approaches that can help you to avoid the pitfalls and pave your pathway to success.
Read article »"Customer demands are getting harder and harder to meet. That's great because it's getting tougher for our competition to survive." — Comment from the CEO of a very successful company.
Read article »Now, more than ever, organizations need the bonding glue of a strong culture to hold everything and everyone together. At the core of that culture is a strong leader pulling the team together.
Read article »The deepest and most lasting leadership comes from the inside out. It's authentic. It's real. When you live from the depths of the heart, you walk your talk, heed your conscience, and don't hesitate to take a stand.
Read article »Team members act like their leader – despite all attempts to train them otherwise. Changing them won't succeed unless it is preceded by the leader changing his or her behaviour.
Read article »Team members act like their leader – despite all attempts to train them otherwise. Changing them won't succeed unless it is preceded by the leader changing his or her behaviour.
Read article »Hypocrisy is "the practice of professing beliefs, feelings, or virtues that one does not hold or possess; falseness." Authentic leadership is from the inside out. When we are true to ourselves and actively blaze our own leadership pathway, it's impossible to be a leadership hypocrite — despite how others might see us.
Read article »Honesty and integrity are key ingredients in developing trust. Trust is a key element in establishing credibility. Our credibility is at the center of our ability to influence others and provide strong leadership. Examples of characteristics that are the hallmark of strong leaders — sincere, truthful, trustworthy, reliable, principled, and genuine.
Read article »We tend to define levels of service or quality through our own eyes and values. That may not be the way our customers or partners define it. If we're going to improve the service or quality delivered, we need to first understand how those we're serving, or producing for, perceive service or quality.
Read article »Managers express frustration over the behavior of the people they lead. When it comes to their own behavior, many of those same managers aren't acting any differently than the people they complain about.
Read article »When change fails, it can almost always be traced to dysfunctional leadership.
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