From Phase of Life to Way of Life
We need to be careful about what we wish for – the popular goals of security, stability, and predictability are deadly. The closer we get, the more our growth is stunted and learning reduced.
Read article »We need to be careful about what we wish for – the popular goals of security, stability, and predictability are deadly. The closer we get, the more our growth is stunted and learning reduced.
Read article »We tend to define levels of service or quality through our own eyes and values. That may not be the way our customers or partners define it. If we're going to improve the service or quality delivered, we need to first understand how those we're serving, or producing for, perceive service or quality.
Read article »As managers, our frequency, sensitivity, and action (or lack of it) on personal performance feedback sets the pace and tone for the rest of our team and organization.
Read article »Failing to respond to inevitable change, results in being victims of change.
Read article »Change can't be managed. Change can be ignored, resisted, responded to, capitalized upon, and created. But it can't be managed and made to march to some orderly step-by-step process.
Read article »The faster the world changes around us, the further behind we fall by just standing still. If the rate of external change exceeds our rate of internal growth, just as the day follows night, we will surely be changed.
Read article »Leaders are made not born. Developing our "gift" starts with a clear and constant focus on where we're going, what we believe in, and why we exist — but it also demands persistence
Read article »Continuous personal improvement means we often outgrow our own standards and what we previously thought was acceptable. Continuous learning, growing, and developing helps us find the path that is personal and unique to us.
Read article »If we continue to do what we've always been doing, we will continue to get what we've always been getting. To get somewhere else, we need to grow into someone else.
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