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In the topic 'Management versus Leadership'


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Dehumanizing with AI, Automation, and Technical Optimization

In the early 1900s, Frederick Taylor, used “Scientific Management” principles to make the new production lines more efficient. Workers became cogs in the machine; shut off their minds, shut their mouths, and did what engineers and managers told them to do. The factory scene from Charlie Chaplin’s 1936 movie, Modern Times satirizes that dehumanizing tyranny […]

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Balancing Management and Leadership: What’s Your Power Source?

Should leaders push or pull? Light a fire under people or stoke the fire within? Use position or persuasion power? Control with rules and policies or foster commitment with values and trust? Finding the right balance of management and leadership is a continuous challenge. Less effective managers use position power and get people doing things […]

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Communication Confusion: Have You Fallen into This Common Trap?

Does your organization need to improve communications? Would you like to get more e-mails? Almost every hand goes up when I ask that first question in a workshop. Rarely do any hands go up when I ask the second question. But what do most managers do when they hear people in their organization want more […]

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5 Ways to Hone Your Leadership Edge

Would you like to sharpen your personal, team, and organization’s leading edge? Would you like to learn how good managers can become great leaders? Step right up and buy Clemmer’s Magical Leadership Tonic!! The Ultimate Elixir that turns management weaklings into leadership giants!! Sorry. We just ran out. We don’t have a miraculous cure-all to […]

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I’d Love Your Input on my New Book

Which development topics are your top priorities today; communication, coaching, culture change, or leading change? Perhaps your answer is yes; all of them? As I posted recently, I’ve been working on a book development project for the past 18 months. It started with eight development topic areas. After readers ranked ordered those, we ended up […]

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Losing Heart…and People: Confusing Efficiency and Effectiveness

Recently I worked with the senior leadership team of a large warehouse and logistics company. They’re growing so rapidly they’re having big problems finding people to staff their distribution centers. A major part of that problem is turnover. They’re losing warehouse workers almost as quickly as they’re hired. Costs are soaring and projected to get […]

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Position versus Persuasion Power

Joel’s a high IQ manager with strong analytical skills coming from a deep technical background.  He hates meetings (“they get in the way of real work”) and resents having to sell changes or get people on side. “I don’t care if they like me,” he’s fond of saying, “I only want their respect and implementation.” […]

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HR Needs to Make Big Changes to Boost Effectiveness

Innovation and agility are critical to thriving — or even surviving — in today’s fast-changing world. Balancing speed and quality is now a vital leadership skill. First used in software development, Agile is an approach now spreading to other functions. Its main principles are focusing on people more than process, using pilots and prototypes for […]

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How Leaders Cause Their Teams/Organizations to Sink or Soar

The leading edge of an airplane wing is critical to slicing through the air and directing airflow around the wing to create lift. Leaders form the leading edge of their teams or organizations. He or she shapes everyone’s energy and behaviors. Highly effective leaders and outstanding leadership teams create powerful lift. Their teams and organizations […]

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Webinar: How to Deliver Outstanding Results AND Build Strong Relationships

Which is more important: Achieving goals/commitments or building trust? Successfully following through on objectives or fostering teamwork and cooperation? Delivering quarterly objectives or building a strong culture? Hitting production targets or ensuring no one is injured on the job? Pushing people toward higher performance or pulling inspired efforts from them? Zenger Folkman’s recent research shows […]

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Nine Reasons Leaders Aren’t Leading

What percent of time do you or your leaders spend among these three areas: Solving technical problems or applying your technical expertise? Using data and analytical skills, sending/receiving e-mails, planning, directing, and decision making? Talking individually or collectively with people inside and outside your organization, coaching, developing, and inspiring action? Have you lost your balance? […]

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7 Deadly Time Traps for Leaders

Recently I was asked to speak at a CEO forum on strategic use of the CEO’s time. This was a great opportunity to review the common themes emerging from our  keynotes and workshops and leadership team retreats. These time traps apply to anyone in a leadership role, but especially to senior executives. How many of […]

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9 Key Behaviors Transforming Good Managers into Great Leaders

Balancing management and leadership has been a focus of our work stretching back through many of my books and our keynotes and workshops and leadership team retreats. Zenger Folkman’s research on the “differentiating competencies” that separate the bottom 10% from the top 10% shows that emotional intelligence is a major factor in leadership effectiveness. Good […]

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The High-Performance Balance: Management and Leadership

Employee engagement, customer satisfaction, safety, quality, and financial performance are slipping in many organizations. That’s often because organizations are over managed and under led. “People are our most important resource” has become a worn out cliché with a high “snicker factor.” Research shows that high performing teams and organizations balance the “hard” discipline of systems, […]

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On Love, Fear, and Building Strengths

In response to my recent post “Are the Most Effective Leaders Loved or Feared?” I received this e-mail from Becky, RN BSN Quality Improvement Coordinator : “I love the fear and love regarding leaders that you posted. I am reminded of Jampolsky’s book, “Love is Letting Go of Fear” that I once read with its […]

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7 Steps to Higher Likability – and Results

Over the past few months we’ve been writing about the profound payoffs of leader likability. Our research clearly shows that likability correlates directly with a leader’s effectiveness and the results he or she produces (see “Demanding Leaders Are Much More Effective – and More Likable” ). So how can a leader increase his or her […]

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Are the Most Effective Leaders Loved or Feared?

According to behavioral sciences research cited in “Connect, Then Lead,” the cover article in the July-August issue of Harvard Business Review, “when we judge others — especially our leaders — we look first at two characteristics: how lovable they are (their warmth, communion, or trustworthiness) and how fearsome they are (their strength, agency, or competence).” […]

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Live Webinar Next Week: Are Women Better Leaders Than Men?

This spring I blogged about the firestorm of debate Jack Zenger and Joe Folkman ignited with their March Harvard Business Review blog post, “Are Women Better Leaders than Men?” Their research was based on a recent survey of 7,280 leaders. The study reinforced some long held beliefs and uncovered a few surprises in the gender […]

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Leadership and Management: The High-Wire Balancing Act

Earlier this month, Nik Wallenda made his record-breaking walk right across roaring Niagara Falls from the U.S. to Canada. With wind blowing mist around him and the wire dripping wet, he descended and ascended the sloping cable. It was high definition, nail biting, heart pounding, suspense that left Heather and I feeling weak-kneed as we […]

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New Study Shows Women Do It Better Than Men

Jack Zenger and Joe Folkman ignited a firestorm of interest and debate with their March Harvard Business Review blog post Are Women Better Leaders than Men? Based on a recent survey of 7,280 leaders the study reinforced some long held beliefs and uncovered a few surprises in the gender debate. They did confirm that 2/3 […]

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