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In the topic 'General Management & Leadership'


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Balancing Technology, Management, and Leadership

In top performing organizations, each area of the "Performance Balance Triangle" is strong and constantly improving, allowing technology, systems, and processes to serve people.

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Accept What Can’t Be Changed and Change What Can Be

The changes and improvements we try to make to others must also be the changes and improvements we're trying to make to ourselves.

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A Tale of Two Managers: Command versus Commitment

Motivation or morale problems are usually rooted in leaders failing to engage people in the broader aims and ideals of the organization.

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A Checklist for Changing Me to Change Them

The changes and improvements we try to make to others must also be the changes and improvements we're trying to make to ourselves.

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Leadership Training and Change Management

Changes, Challenges and Choices

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The Leader’s Digest: Practical Application Planner

The Leader’s Digest: Practical Application Planner

Inspiring and jam-packed with practical application ideas, The Leader’s Digest: Practical Application Planner is a cost-effective way to enrich leadership development initiatives with a medley of “edutaining” summaries for leaders on the go.

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On Love, Fear, and Building Strengths

In response to my recent post “Are the Most Effective Leaders Loved or Feared?” I received this e-mail from Becky, RN BSN Quality Improvement Coordinator : “I love the fear and love regarding leaders that you posted. I am reminded of Jampolsky’s book, “Love is Letting Go of Fear” that I once read with its […]

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7 Steps to Higher Likability – and Results

Over the past few months we’ve been writing about the profound payoffs of leader likability. Our research clearly shows that likability correlates directly with a leader’s effectiveness and the results he or she produces (see “Demanding Leaders Are Much More Effective – and More Likable” ). So how can a leader increase his or her […]

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Are the Most Effective Leaders Loved or Feared?

According to behavioral sciences research cited in “Connect, Then Lead,” the cover article in the July-August issue of Harvard Business Review, “when we judge others — especially our leaders — we look first at two characteristics: how lovable they are (their warmth, communion, or trustworthiness) and how fearsome they are (their strength, agency, or competence).” […]

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Skip the Forecasts and Build Change Adaptive Organizations

An interview in this month’s Harvard Business Review looked at yet more research showing the folly of expert forecasting. “‘Experts’ Who Beat the Odds Are Probably Just Lucky” discusses a study by Warwick Business School’s Jerker Denrell who worked with Christina Fang of the Stern School of Business. They analyzed years of experts’ quarterly forecasts […]

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Happy New Year!

“We will open the book. Its pages are blank. We are going to put words on them ourselves. The book is called Opportunity and its first chapter is New Year’s Day.” – Edith Lovejoy Pierce, English poet

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Live Webinar Next Week: Are Women Better Leaders Than Men?

This spring I blogged about the firestorm of debate Jack Zenger and Joe Folkman ignited with their March Harvard Business Review blog post, “Are Women Better Leaders than Men?” Their research was based on a recent survey of 7,280 leaders. The study reinforced some long held beliefs and uncovered a few surprises in the gender […]

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Thoughts That Make You Go Hmmm on … Change Champions

This week marked celebrations of the creation of two countries. Canada Day was July 1 and Americans celebrated Independence Day on July 4. Both countries broke away from British rule. Canada was formed by evolution and America by revolution. It’s a good time to look at a few thoughts on the role of change champions […]

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Harness Resistance to Change as Positive Energy

A past Client and long time subscriber sent me an e-mail recalling the successful work we’d done together years ago. He was at the centre of the work we and the CEO were doing on culture and leadership development. They went on to become named as a Top 100 Employer. Part of his e-mail focused […]

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Leadership and Management: The High-Wire Balancing Act

Earlier this month, Nik Wallenda made his record-breaking walk right across roaring Niagara Falls from the U.S. to Canada. With wind blowing mist around him and the wire dripping wet, he descended and ascended the sloping cable. It was high definition, nail biting, heart pounding, suspense that left Heather and I feeling weak-kneed as we […]

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New Study Shows Women Do It Better Than Men

Jack Zenger and Joe Folkman ignited a firestorm of interest and debate with their March Harvard Business Review blog post Are Women Better Leaders than Men? Based on a recent survey of 7,280 leaders the study reinforced some long held beliefs and uncovered a few surprises in the gender debate. They did confirm that 2/3 […]

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Leadership Matters – We Must Build Capacity

Leadership is fast resembling the famous Mark Twain quote about the weather – everybody’s always talking about it but nobody does anything about it. Based on their ongoing research, The Conference Board of Canada concludes, “Building leadership capacity has been a top priority for several years, at least on paper. The problem is that, while […]

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Study Shows Power of Leadership Behaviors Supported by Management Systems and Processes

A new study was recently published by the global management consulting firm, Boston Consulting Group (BCG). In partnership with 12 worldwide management organizations like The Conference Board, American Management Association, the Chartered Management Institute and others in Europe, Asia, and other countries, the survey sought input from 1,600 senior executives on 20 organizational capabilities. This […]

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Are You Ready for the Changing Workplace?

How are you incorporating social media into your workplace? Is your workplace attracting or repelling the next generation of workers? Are you engaging and retaining frontline team members through effective employer brand management? Are you living your brand from the inside out? Do you lead with What or even How and miss the energizing power […]

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The Ten Things Managers Need to Know from “The Leader’s Digest”

It’s always very interesting to see what readers identify as the most significant messages in my books. Occasionally I wonder if they actually read the book I wrote. Maybe they mixed it up with another one? But most often I am pleasantly surprised at what a reader has learned from the book. Through the power […]

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