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In the topic 'Leading Others'


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How Learning and Development Can Build Stronger Leaders and Cultures

Extraordinary L&D professionals use evidence-based approaches to build leadership skills that strengthen cultures, and cultures that strengthen leaders.

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Deepening Community: Finding Joy Together in Chaotic Times

I’ve known Paul Born for many years and have deep respect for his work founding the Tamarack Institute for Community Engagement in 2001. Their community-based work has reduced poverty for 250,000 people in Canada and many other countries. When Paul gave me a copy of his latest book I expected it would center on his […]

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7 Attributes of Extraordinary Coaches

If you buy a little goldfish and keep it in a small bowl it will remain no bigger than a few inches long. Move that same fish to a large aquarium and it will double or triple in size. Put the goldfish in a large pond and it can grow up to a foot long! […]

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Coaching Video Clip: Creating Empowerment and Growth

“Management Time: Who’s Got the Monkey?” is a 1974 Harvard Business Review article that’s become widely cited and reprinted. The authors, William Oncken, Jr.and Donald L. Wass use the metaphor of a problem or issue being like a monkey on someone’s back. This excerpt outlines a leadership trap that’s still ensnaring many managers over 40 […]

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Two Deadly Assumptions That Make Giving Difficult Feedback Even Worse

Many leaders find courageous conversations to give corrective or redirecting feedback very difficult. Emotions can get in the way, perceptions of the issue can differ widely, relationships may be damaged, and reactions can be volatile. Leaders may be scarred from past conversations where they gave or received tough feedback in a poorly structured and awkwardly […]

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Good Advice on Seeking and Giving Advice

A recent Harvard Business School newsletter summarized research from David Garvin, the C. Roland Christensen Professor of Business Administration at Harvard Business School, and Joshua Margolis, professor in the Organizational Behavior unit at Harvard Business School. They point out that effective leaders need good advice and need to give useful advice to others. “Yet business […]

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Video Clip: Asking for Feedback on Coaching Effectiveness

The research behind development of The Extraordinary Coach included looking at best practices in helping professions such as counseling, clinical psychology, and social work. Two practical lessons that apply to coaching effectiveness were focusing on topics of importance and interest to the coachee and asking for feedback at the end of a coaching conversation. When […]

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Strategies to Address Feedback Conundrums, Ironies, and Contradictions

A few weeks ago I reflected on the last three years of partnering with Zenger Folkman (“Re-Fired with Building Strengths“) and their powerful strengths-based leadership development methodology found in The Extraordinary Leader. 360 feedback is critical to building strengths or addressing fatal flaws (as long as it avoids the “Nine Problems with 360 Multi-Rater Assessments“). […]

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New White Paper: How Developing a Coaching Culture Pays Off

Most people know that the difference between incompetent coaches and extraordinary coaches is huge. What’s often more surprising are these big differences between OK or mediocre coaching at the 50th percentile and outstanding coaching skills at the 90th percentile: 28% versus 46% of employees willing to “go the extra mile.” Employee commitment jumps from the […]

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New Survey Showing a Strengths Revolution in our Workplaces

In 2001 only 2 out of 10 people reported that they had a chance to do what they do best every day at work. In 2015 this more than doubled to 5 out of every 10 people. Michelle McQuaid is an honorary fellow at Melbourne University’s Graduate School of Education, holds a Masters in Applied […]

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Checking Your Coaching Skills

We have seen a dramatic increase in the use of coaching as a tool for leadership development over the past few years. And for good reason…the list of benefits is impressive: improved productivity high-energy company culture dynamic supervisor/employee relationships creative problem solving greater risk taking heightened innovation, and higher levels of customer service and satisfaction […]

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Upward Leadership: 7 Tactics to Influence Your Boss

One of the most read articles on our web site is “Bad Boss: Learn How to Manage Your Manager“. Upward leadership is a crucial and often underdeveloped skill. Many people give far too much power and control to their boss. If they’ve won the “boss lottery” and report to a great leader, work life is […]

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Thoughts That Make You Go Hmmm on…Expectations Impact Performance

My last blog “How Leaders Cause Their Direct Reports to Sink or Soar” gave examples and research on the power of expectations. The impact of teachers, coaches, parents, or manager’s expectations of the people they were leading on their performance has been well documented. “Leaders Have Great Expectations” reports on the pioneering work of Robert […]

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How Leaders Cause Their Direct Reports to Sink or Soar

“Tell me about the people at the organization you just left,” said the senior manager who was screening candidates to fill a key leadership role. “They were uneducated and lazy,” the candidate responded. “You always had to keep an eye on them because they were constantly trying to goof off or rip off the company. […]

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How to Positively Correct Negative Behavior (Video)

Many managers either don’t address performance issues and negative behavior or do it poorly. Both cases lead to disengaged and demoralized team members. Survey after survey shows that a great source of frustration for most of us is not being given effective feedback when our behavior creates problems or performance falls short. It’s one of […]

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Video Clip: Working ON the Team versus IN the Team

We’re working with the leadership team of a multi-billion dollar project that’s critical to the future of the company. Through a series of offsite retreats with dozens of the top managers and key professionals we’ve developed strong alignment on core Strategic Imperatives for the next year. We’re now forming SI Teams and solid implementation plans […]

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The Leader’s Mood Impacts the Group

Emotional Intelligence research shows that the leader sets the group's emotional tone.

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Video: The Difference between Training, Mentoring & Coaching

I’ve written extensively about coaching skills development. Many of my leadership books have full chapters on coaching and developing. We have also designed and delivered numerous coaching skills development workshops. Two years before we formed a strategic partnership with Zenger Folkman I reviewed their new book, The Extraordinary Coach: How the Best Leaders Help Others […]

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The Difference Between Training, Mentoring, and Coaching

We find there is a lot of confusion between these three highly related, but distinct activities.

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Strong Leaders Serve and Support

After reading my post “Recognition Pitfalls and Traps” a reader sent me an e-mail highlighting two points that resonated most with her: “Employees are like partners, to be listened to and involved in running the organization”; and “Sincere and honest recognition is one of the lowest cost and highly effective ways a leader can inspire […]

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