Ensure you’re following the three keys to effective goals and priorities: 1) Follow-up; 2) Follow-up; and 3) Follow-up. Continuously communicate how your strategic imperatives connect to your vision, values, and purpose. Set goals and priorities from the outside (customers) in and help everyone see the big picture and where they fit in it. Keep the […]Read post »
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High-performing organizations like Toyota have developed and evolved a very disciplined methodology that they call “Hoshin kanri.” It starts with high level or strategic imperatives and then cascades these through every part of the organization. Follow-through and follow-up is the key to moving this process from just another bolt-on planning program to a built-in management […]Read post »
Recently an Improvement Points subscriber sent me this e-mail after “A colleague recently forwarded one of your ‘Improvement Points’ newsletters to me (Stop Working and Start Living) and it was right on the money for what I needed to hear that day. Today I am an employee that has been recently moved to a leadership […]Read post »