Bob was clearly frustrated. “I keep telling them, but nobody listens,” he fumed. As we looked at his 360 feedback on his communication practices, it was clear why nobody was listening to him. Bob’s communication skills were awful. Bob scored quite high on technical expertise and analytical skills. A big part of his communications problem […]Read post »
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In the topic 'Education and Communication'
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Does your organization need to improve communications? Would you like to get more e-mails? Almost every hand goes up when I ask that first question in a workshop. Rarely do any hands go up when I ask the second question. But what do most managers do when they hear people in their organization want more […]Read post »
Daniel Boone once said, “I can’t say I was ever lost, but I was bewildered once for three days.” Of course, being a real ‘he-man,’ he would never ask for directions! Many leaders are bewildered about communication problems in their organizations. A well-known line uttered by a desperate sailor in Samuel Taylor Coleridge’s “The Rime […]Read post »
Is “we really need to improve communications around here” a common refrain in your workplace? It’s a very common frustration and complaint. ‘Increasing Communications’ was the highest voted topic by nearly 500 readers who completed our “reader sourcing” survey on key topic areas for the new book I am working on. Given the importance readers […]Read post »
Does your team/organization need more communication? Would you like to get more e-mails? Most workshop participants give an emphatic yes in response to the first question and a deafening no to the second. Yet when told that team/organization members want more communication many leaders respond with ccing more people or sending more e-mails. During the […]Read post »
Communication is one of the key marks of a leader. Highly effective leaders transfer their energy and passion to the people they're trying to mobilize with words that paint exciting pictures, ring true, fire the imagination, or touch the spirit. Like the leader, their words are charged with energy.Read article »
Discover the Personal Education and Communication approaches that can help you to avoid the pitfalls and pave your pathway to success.Read article »
Trust and communication levels go together. The source of misunderstandings and mistrust is often in the leaders' behavior and lack of communication.Read article »
If we want people on our team or in our organizations to behave like business partners, we need to treat them that way. Education, combined with powerful communication systems, processes, and practices, is one of the keys to organizational learning and innovation.Read article »
Effective communication is no more a natural skill than leadership is a born trait. However, strong communication strategies, systems, and practices are necessary to keep everyone focused on goals and priorities while providing feedback on progress.Read article »
The best approaches, to help everyone in the organization understand what's going on and why, are personal and interactive. Workshops or seminars featuring presentations and discussions by senior managers are an effective educational tool in the improvement process.Read article »
Managers keep searching for the sure-fire change and improvement path. But following the trendy and popular routes often lead them over a cliff or into dead-end canyons. Cutting through the buzzwords and theories, comes Pathways to Performance — a guide to help you, your team, and your organization blaze your own successful way to high performance.View book/ebook/CD »