Leaders Have Great Expectations
Consistently held expectations become self-fulfilling prophecies. Leaders see people as they could be – as eagles in training.
Read article »Consistently held expectations become self-fulfilling prophecies. Leaders see people as they could be – as eagles in training.
Read article »Leaders know that poor performance is like a highly contagious disease. The longer it goes unchecked, the more everyone suffers.
Read article »Leaders treat each person in their organization as an individual with his or her own unique aspirations, strengths, and characteristics; and then work to put people in the best place for them to thrive and succeed.
Read article »Strong leaders harness the passion of the monomaniacs on their team to bring about change.
Read article »If you’re looking for a book that illuminates the topic of leadership in a useful, readable, and lively way, this is it. - Warren Bennis
View book/ebook/CD »Today's highly effective teams have a broad ownership and participation in the team's tasks and how everyone works together to achieve them. Team members and leaders share responsibility for the effectiveness of the team. One of the best indicators of the strength of a team is the "We to Me" ratio.
Read article »A leader sees people as they could be, seeing beyond current problems and limitations to help others see their own possibilities.
Read article »Feedback can be destructive when it serves only one's own needs and fails to consider the needs of the person on the receiving end. Good feedback takes into account the needs of both the receiver and giver.
Read article »Goals define what you want to have, not what you want to become. Goals are, however, targets that help us immensely in moving from a general vision to a specific set of priorities and actions.
Read article »We need to be careful about what we wish for – the popular goals of security, stability, and predictability are deadly. The closer we get, the more our growth is stunted and learning reduced.
Read article »Unhappy and poorly served staff passes how they are treated to their customers. In today's workplace, a management style of pushing people around often pushes the highest performers right out the door.
Read article »Effective leaders understand the power of sincere recognition, genuine appreciation, and celebration. These are what provide the atmosphere of encouragement that develops confidence and builds on strengths.
Read article »Don't just build individual leaders -- build a culture of exceptional leadership and coaching in your organization.
Watch webinar »Last month we had over 500 sites from 30 countries registered for my 60 minute webinar on Building Leadership Skills and Coaching Culture. The webinar was divided into two sections. The first half outlined Five Keys to Building Extraordinary Leaders. The second part was on Six Keys to Building a Coaching Culture with Exceptional Leaders. […]
Read post »We are often asked, “What is the one thing a person ought to do to be a better leader and have a more successful career?” While it is difficult to narrow down the list to just one thing, there is one that seems to surface over and over again in Zenger Folkman’s research. That one […]
Read post »Having someone fix our turned up collar or point out we have a piece of spinach in our teeth before a big presentation can be very helpful. The tone and intention of this feedback makes us feel supported and thankful or belittled and resentful. Giving difficult feedback is a critical coaching skill. As reported in […]
Read post »Would you like to move beyond building individual leaders to building a culture of exceptional leadership and coaching in your organization? Are you concerned about succession planning, deepening leadership bench strength, cultivating teamwork, recruiting top talent, increasing retention and engagement, improving customer service, safety and wellness, and increasing sales and profits? These critical issues are […]
Read post »In “Assess Your Effectiveness at Getting and Giving Feedback” I summarized Zenger Folkman’s recent research on the power of feedback. Leaders ranked in the top and bottom 10% on asking for and giving feedback were also rated the highest or lowest in leadership effectiveness and engagement levels. The post had a link to Zenger Folkman’s […]
Read post »Despite all the research showing the enormous payoffs of extraordinary coaching skills, numerous studies show many leaders are falling short. Some of the reasons are: • Confusing coaching with resolving issues, directing, mentoring, or training • Awareness, personality/style training, or education rather than how-to coaching skill development • Complex coaching models that are difficult to […]
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