Last week I introduced the April issue of The Leader Letter by pointing out the world is in the midst of major change. I also suggested that we’re seeing glimmers of hope and signs of renewed growth. Richard Kessener, Out-Patient Pharmacy Manager at Feather River Pharmacy in Paradise, California (I got a taste of paradise […]Read post »
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It’s a crazy time of year . A time for futurists, forecasters, and analysts to line up with seers, fortune tellers, and prophets to gravely tell us what 2009 has in store. Instead of tea leaves, animal entrails, and crystal balls, the “experts” will use data, charts, and complex theories. And they’ll mostly be wrong. […]Read post »
In the midst of October’s economic uncertainty and turbulence, a reporter sent me an e-mail asking what leaders need to do in order to keep their business on track and employees reassured. Here are her questions and my responses: What do a firm’s executives and leaders need to do to reassure staff and maintain productivity? […]Read post »
Occasionally when I speak to a group, or someone reads something I’ve written, the hallelujah choir descends from the heavens in a blinding flash of insight for that person! Of course, I always love it whenever that happens. Equally as important (but less dramatic) is when someone’s current thinking or approach is reinforced and encouraged […]Read post »
A UK reader writes: “I was interested by your article on change management being an oxymoron (see “Change Management is an Oxymoron”). Fundamentally I agree with much of your article. Unless we are personally ready, willing and able to accept change then no amount of theory or application of models will be successful. However, I […]Read post »
I am often asked what’s new in leadership or organization development. But what’s most important to improvement isn’t what’s new. It’s what works. Ultimately it’s our improvement action that determines our performance results. The effectiveness of that action hinges upon our follow through. Our learning and leadership or personal development is highly dependent on our […]Read post »