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Tagged with 'three rings of perceived value'

Our Dell Dance to the ‘Bureaucratic Boogie’ Highlights a Common Service Breakdown

The CLEMMER Group has been purchasing our computer equipment from Dell since we began in 1994. We like their technology, customizing equipment to our needs, value, and next day onsite service. That may change. I just got off the phone from a painful hour of experiencing Dell’s inward focused bureaucracy as Gary, our IT support […]

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