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Tagged with 'The Halo Effect'

Great Coaches Inspire Dramatically Higher Extra Effort

Many organizations have increased their efforts to strengthen the coaching skills of their supervisors, managers, and executives. That’s because of mounting evidence showing that coaching effectiveness dramatically improves employee engagement, levels of customer satisfaction, productivity, safety, and profitability while reducing turnover, absenteeism, and costs. Coaching skills have an especially vital impact on “volunteerism.” This is […]

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Leveraging the Power of the Halo Effect

As I wrote in “Perceptions Are a Leader’s Reality” a leader’s impact on others is dramatically increased by the presence of a few towering strengths or sharply reduced by one or two glaring weaknesses. This halo or horns effect was first documented with empirical research by Edward Thorndike, an early 20th century pioneering American psychologist. […]

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