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Tagged with 'service quality'

Bluster Buster: How to Bring Your Values to Life and Strengthen Your Culture

As I reset and rebalance with summer R & R (relaxation and rejuvenation), I am giving you some blog R & R (reusing and recycling). Many of this summer’s blogs are past favorites. May you use them for your own R & R (review and refocus). Hope these R helpful! P.S. – What’s a pirate’s […]

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Bluster Buster: How to Bring Your Values to Life and Strengthen Your Culture

Years ago, we helped an international mining company transform its safety culture from good to outstanding. Their 65% reduction in injuries over a three-year period vaulted them to become a benchmark company in their industry. A delegation of senior leaders and safety professionals from another mining company visited a few of their mine sites to […]

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